Thu Sep 6, 2007 5:38AM EDT
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UPDATE: Looks like Apple heard the anger loud and clear. Jobs announced today that all iPhone owners will be offered a $100 gift certificate for the Apple Store (online or offline). Is it enough to make amends? You be the judge.
I didn't think it was possible, but Apple has finally managed to get everyone mad at it, even long-time Apple loyalists. Some might say, especially the loyalists. Why? Because of Apple's 11th hour announcement at the very end of its press conference yesterday that it was cutting the price of the iPhone from $599 to $399.
Mad, about a price cut? You would be too if you'd shelled out 600 bucks on launch day, only to have the price drop by a third after a mere two months.
While electronics prices are well-known for their constant downward spiral, a price cut of this magnitude, this soon after the original release of the product, is unprecedented. Steve Jobs tried to spin the cut in an otherwise content-free USA Today interview, saying "Well, that's what happens in technology." But he failed to explain how the company either managed to achieve such radical cost improvements in just 60 days... or whether the company was just going to be trimming the vast profit margin it's been getting on the It Phone of 2007. I suspect it's the latter... and I don't really blame Jobs for not admitting that publicly.
Consumer reaction has been largely one of outrage, with complaints from people that they've been ripped off for being the first to jump on the iPhone bandwagon. While they might eventually forgive Jobs, Wall Street has not. Apple stock was down over 6 percent yesterday and, as I write this, is down another 2 percent.
So why did Apple, a company not known for trimming prices, cut the price of the iPhone? (Many, myself included, were expecting the price to stay the same until iPhone 2 launches, with this model then being discontinued.) The rationale appears to be a simple attempt to grab market share, no matter what it costs. But those tactics are strange for Apple, a company that has always been happy to sit back, charge a premium for its products, and skim the wealthiest customers out of the pool. Competing on price has never been in the Apple playbook... but perhaps the reality of how intense the competition in the cell phone market is has finally dawned on the company: The intensely competitive cell phone business just isn't the same as the unchallenging MP3 player industry.
Did you buy an iPhone before the price drop? Remember that if you purchased it in the last two weeks from AT&T or the Apple store, you can get a refund of the price difference from the store. Your credit card company might also offer price guarantees; check with your issuer. TUAW has additional suggestions... or you can just vent. Tell us, in the spirit of this online therapy session: How does that make you feel?
Join in the discussion. Here you'll see the comments in the order they were posted.
Haha, one word. Pwnt.
Love the graph. My system came designed for Vista and I was expecting to hate it, but as it turns out, I only dislike it. I actually would really like it as an OS if it actually worked with all of my old programs. Unfortunately, I now have a large stack of rather pricey coasters. Still, Vista is a million bucks compared to ME. Just thinking about ME makes me angry...
well i just upgraded my pc severeal weeks ago and it ended up coming with vista. i have an extra copy of xp to install but so far i honestly like vista. havent run into any major problems that cant be solved so far it seems good to me.
I've done downgrades for 2 of my friends because they got their computers early in vista's conception (so they were simply underpowered for the hog that vista is). As for me, well my computer doesn't have enough hp for vista, so I'll stick with ubuntu/xp mix.
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1 Posted by rambkowalczyk on Mon Aug 18, 2008 12:10PM EDT Report Abuse
Well, I have a computer designed for windows 2000 but run XP, not the same thing at all. Though none of my computers could ever run Vista.