Chocolate by LG: A Study in Trend-jumping

Wed Aug 2, 2006 9:00AM EDT

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In the world of high tech products, the buzz gets going early, usually long before the product sees its first customer. And out of the gate, most high tech reviewers give a knee jerk reaction to a pretty face and a novel idea. So it shouldn't come as any surprise that when the Chocolate by LG (the VX8500 for old-schoolers who prefer numbers in their product names), available from Verizon, hit the market a few days ago, the massive drool began.

The Chocolate is a sexy-looking hybrid device that serves as both your phone and your music player. Think about an iPod phone, and you've got the right idea.

When it was announced, Engadget did the closest thing to a phone striptease that I've seen with a public un-boxing. And the news everywhere announced that the iPod had a new and formidable contender.

The Chocolate is pretty. It's all black and shiny and edgeless. It uses an iPod like scroll wheel and a slide-out phone design. The phone has tons of features like games, GPS, TV clips and of course, a camera. Verizon is selling the Chocolate phone for $149.99, with a two-year subscription and after a $50 rebate.

But I've learned that you've got to read the reviewer's fine print and look for the code words when a much hyped product gets introduced.

At Cnet, they called it a trendy, media-heavy cell phone. Not a pejorative, but if you're not into paying a premium to be part of a trend this is your first sign of trouble. Then there's the sentence describing Verizon's V Cast payment system for downloading music which makes Verizon's execs seem like they've been smoking crack. It says, that the V Cast media store has 1.3 million songs in Windows Media Audio (WMA) format. Songs downloaded to a Chocolate phone will cost $1.99, copies of which will be automatically sent to the user's PC. If the song is downloaded to the PC from V Cast's Web site, however, the fee is only 99 cents. The song can then be loaded onto the phone at no extra cost. Huh?

But the review that really gave me pause was Sascha Segan's over at PC Magazine. Segan's bottom line is that the phone is sexy indeed but that the "the quirky, touch-sensitive interface takes some getting used to, but it is worth it." Now I know Sascha, and he's brilliant about phones, so when he says it'll take some getting used to, I add a year to his estimate to accommodate my slow rate of change. The review is filled with telling phrases like "takes some getting used to" and "a little out of the ordinary" whether he's talking about the way the phone slides open, the buttons on the case, or the Flash based menu system. And Segan more blatantly points out the extras you'll need like extra memory and a headset to really make The Chocolate work as you'd imagine.

Me, I'm a bit schizophrenic about products like this. There's a part of me that wants the coolest device, and this is the coolest of the moment for sure. But usually, I let those phrases like "odd", "quirky", and "trendy" sober me. What about you? Trend-jumper or not?

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  • 1 Posted by jamilbuie on Thu Sep 3, 2009 4:28PM EDT Report Abuse

    The unit is hot I truly wish handset makers and cell companies would keep one thing top of mind. "Its a phone!". Before they make something smaller, faster, brighter or whatever could they attempt to factor in the prescribed use. I want to make phone calls and then insulate myself from the rest of the physical world by browsing, texting, photo blogging and listening to tracks I ripped from who knows where. In the ever so eloquent words of some of southern friends just "Make it do, what it do." - Buie

  • 2 Posted by soupguru2 on Thu Sep 3, 2009 9:34PM EDT Report Abuse

    you are missing the point of this article, yeah its a new phone and does manythings, but thats what americans want, they want a cellphone that is new and hip and looks cool and that does soo many things. Americans want a phone that they can make calls from and then when they are just walking around they can listen to music. I personally would rather have a phone with an mp3 player in it. So when i am bored and not calling someone i can just listen to my mp3s or something.

  • 3 Posted by japwillem on Mon Aug 7, 2006 1:03PM EDT Report Abuse

    Ok, first I'm happy you guys have this phone as well in the USA, but from my experience this is an average phone. I tried it back here in europe already in May but returned it to the shop cause it was difficult to get the most basic things right. For example you cannot add a picture just taken on the highest resulotion and than put it as a phonebook image. That just sucks.. Furthermore, the connection with an apple computer is not easy, while in windows it's shabby as well. So, while I was perfectly happy with the looks, eventhough I had to clean it everytime I used it, the inside is not handy. The keyboard is fine, only when you send more than 10 txts a day you'll feel that it's not the most comfortable to txt. So the result for me was that I have returned it to the shop, so don't get overly hypped on this phone. I think it's better to wait until more phones appear like this, for example a samsung or nokia or nokia ericsson. I hope this comment will help somebody.. Cheers

  • 4 Posted by loopybuns1 on Thu Sep 3, 2009 6:56PM EDT Report Abuse

    The "takes some getting used to" period for me was three nights. The sensitivity of the interface can be adjusted to your preference. I'm able to use a hi-res pic as contact image. Love the design, to me function was not compromised. One problem is it needs to be cleaned all the time of fingerprints to maintain the shiny appearance. A big technical drawback for me is that I can't use a card reader to transfer files into the microSD card. My husband just called LG, they said that the phone configures the card so that it becomes write-protected. This way, the files get downloaded into the card, through the phone (USB cable of bluetooth) in the format and to location that is readable by the phone. The card can still be read using a card reader, but files cannot be added nor deleted. Will need to purchase the file transfer kit (or whatever they call it), which has a software, USB cable and headphones. Not bad though, just $30. Although I'm wondering why they didn't bundle the file transfer kit with the phone. I would have thought that a person purchasing the Chocolate would be interested in the mp3 player feature. Oh, could be because you can opt to use bluetooth technology instead. Good price for the phone's features, too.

  • 5 Posted by sheff_ne on Thu Sep 3, 2009 9:18PM EDT Report Abuse

    I think that they should go with the sony ericson model, where the phone rotates out sideways, kinda like a flip phone, and the whole fron side is a display. Make that display a touchscreen and insret the scroll wheel into it, right on the display (sofware based touch screen scroll wheel). Then put in the normal phone dial pad and there u go! Standard looking phone, that looks like a phone, but also has ipod built in.

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