Hands-on Review: Pandigital Digital Photo Frame

Tue Oct 3, 2006 10:41PM EDT

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Does it seem as if you see digital photo frames on display in every specialty store, catalog, and online retailer you happen by these days? It's a clear sign that they are becoming a mainstream gift option for the majority of photographers who don't print a majority of digital photos taken. But I've wondered for awhile if they are worth their high price tags.

I've been tinkering with a Pandigital 8-inch frame today, and while it's a fun way to display favorite photos, I'm still not sure it's worth the $200 this model costs. One of the nice features of this Pandigital frame is an internal memory of 64MB, which holds about 100 photos. (Some of the first digital frames had either no or very small internal memories.) You also have a choice of using five types of memory card formats: SD (Secure Digital), memory stick, Compact Flash, MultiMedia Card and XD.

The quickest way to download photos into the frame is to pop in a memory card. But you can also use a USB cable to connect directly to a camera or a computer. It took more than a few seconds for my computer to recognize the USB cable, as the directions warned. When it did, I copied and pasted a file of photos from my computer to the removable drive. I wasn't sure it worked until I removed the USB cable, and the photos appeared on the Photo file on the frame.

(Later, however, I tried to use the USB cable again and repeatedly got the message: USB Device Not Recognized. I'll follow up to find out why that happened.)

The frame comes with a tiny remote that fits in the Compact Flash slot when you're not using it so won't be easily lost. Using the remote, it takes awhile to set up the photos the way you want, and delete the ones you don't want. The remote's touch pad is not terribly sensitive; I often had to hit keys a few times to make it work.

You can also import MPEG video files and MP3 music files to play with videos and slideshows, though iTunes files are not compatible with Pandigital frames. My laptop computer was not recognizing the USB cable when I tried to do this.

To me, the time invested in making a nice slideshow is better spent creating a show to run on my computer and TV. For home use, I can't see plugging in the frame 24/7, so when it's not hooked up, we'd be looking at a simple wood frame with a blank, black center.

An 800-by-600 resolution produces a nice presentation. It's a great business gift to brighten an office. Or a generous present for a gadget-loving photographer on your gift list. (Prices range from $130 to $250 depending on the frame size.)

But for me, a beautiful, personalized photo album-the kind we'll see offered a lot this holiday season by online photo services-or a spectacular still photo in a unique frame tops it on my gift list.

Update: Pandigital President Dean Finnegan tells me the fickle USB connection I experienced is unusual; he's never encountered it before, he said. When I plugged it back into my Dell laptop later, I had no issues. When you use the USB cable, five "removable disc" icons will appear when you click on "My Computer." one for each of the frame's five memory card slots and the last for the frame's internal memory. It's very easy to move photos from the cards or the PC onto the frame.

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  • 1 Posted by patrickhouston@sbcglobal.net on Thu Sep 3, 2009 8:01PM EDT Report Abuse

    I actually "tested" several digital photo frames to give out to the team behind this very site, Yahoo! Tech. The best one I found was the Philips 7FF1AW/37, a 7-inch handsome looking digital photo frame. First thing that recommends it is its 720x480 screen resolution. Every other frame we checked out provided a resolution of 640 by 480 or less, and, honestly, the photos looked awful on them. The Philips is also handsomely designed, we felt. And the controls are pretty intuitive, too. This one doesn't masquerade as a MP3 or movie player as some do. But who wants to watch a movie on picture frame? You can check it out here: http://tech.yahoo.com/pr/philips-7ff1aw-37-digital-media-player/1993968165;_ylt=Agss6XpSLiz8vXWDVxPBJ.URLpA

  • 2 Posted by dhcboykin on Thu Sep 3, 2009 3:42PM EDT Report Abuse

    I bought two 8" PanDigitals thinking it would be the perfect grandparents gift. Works like a charm except when I try to use a USB thumb drive. (I also got the "not recognizing USB" response a couple of times with my Gateway PC.) The whole frame freezes after using the USB thumb drive for only a few minutes. Then it won't even recognize that it has anything in that port. I'm hashing it out with the Pandigital geeks right now. We figured a 1G thumb drive would be the easiest and cheapest way to sent pics to not-so-techno-savvy folk. So if this doesn't get straightened out, it's going back to the store. Otherwise, it works beautifully!

  • 3 Posted by tcbn4@sbcglobal.net on Fri Oct 2, 2009 12:29AM EDT Report Abuse

    I'm finding it very difficult to download music onto the pandigital photo frame. It's not recognizing the music files onto the music section of the frame. However when I plug it into the computer the music files show up with the picture files. There are no clear directions on how to download music and there is no customer service number you can call for help. Is there any way to download music onto this frame from your computer or does it have to be from a MP3 player only??? Help?? I need it before Christmas to work.

  • 4 Posted by mamad0nna@sbcglobal.net on Thu Sep 3, 2009 7:04PM EDT Report Abuse

    I took a while to figure out how to download from my PC, but I finally just dragged my pictures, videos and mp3's into the O drive. The mp3 plays fine with the photo slide show but does not play with with the video. I am going to try to integrate the music on the video. You have to be very precise with the remote. I also read in one comment that your photo's should be resized to the screen resolution. The only thing that has been disappointing is the lack of support on the website. The instructions say that only JPEG avi is supported. I haven't tried any MPEG files yet, but I hope they work. My daughter knew that this gift would intrigue me, and it has. Friends were very impressed with the quality of the slide show which was done very quickly without any editing. I am hoping that resizing will make the photos even better.

  • 5 Posted by onokapu on Thu Sep 3, 2009 7:45PM EDT Report Abuse

    My son got me a Pandigital 8" frame for Christmas, and very pleased with results when I insert my camera's compact disc memory. HOWEVER, when I use the USB cord to connect to my PC (either my MacIntosh Laptop or my iMac) the computer doesn't recognize the connection. I can find no web support as of this writing. And, eventhough the built in photo support of the Macintosh computers is great, it would be nice to be able to download some of those pictures (resizing file size is a snap so that is no problem!) into the attractive looking electronic frame. They (Pandigital) are missing a wide audience with this oversight. If someone knows a workaround, please leave a post.

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