Tue Mar 6, 2007 1:43PM EST
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Here's an interesting read from The Consumerist for anyone who will be buying a new cell phone and service plan from Verizon Wireless sometime soon.
A former Verizon Wireless sale rep wrote the consumer web site with tips for consumers to get better deals than you'd think possible just by reading the phone price tags and service contract costs. It all boils down to haggling with the sales rep, something many of us may not think to do in a cell phone service store.
Read all "eight confessions," but here are a few prime tips:
• Negotiate a better price on the phone of your choice by agreeing to buy accessories and the text message plan. Then, return the accessories and cancel the text package over the phone with customer service. The sales rep get props for selling accessories and plan add-ons.
• If you're on a service plan that costs $59.99 a month, you can get a new phone and a new contract after 12 months, not two years.
• Here's one I wish I had known: If you're getting a Palm Treo, the store may be offering $100 off the phone if you sign up for the unlimited data plan. Get it, then switch to a different data plan the next day over the phone. The data plans are not contractual.
Seems to me any request is worth a shot because you never know what the sales reps are trying to push on a certain day, but these are good tips to remember when you do your own haggling.
Have you got some cell phone service negotiating tips of your own? Please share!
Join in the discussion. Here you'll see the comments in the order they were posted.
I'm a cell phone sales rep. 1. Where I work, we cannot make a deal on the price of a phone. It seems to me that whoever is doing this is breaking corporate policy and could be fired. 2. Yes, you can get a one year contract, but the phone is a lot more expensive!
To see all the 8 tips you have to click through to the original article posted in the Consumerist. Good Tips!
why the heck did this make the news?
OK, so it seems to me that this guy's idea of getting the best deal involves misrepresentation on the customer's part. The customer makes a commitment to buy a service or product to get a better deal, then cancels or returns the service or product later. That's not haggling. That's lying.
Tip for consumers: Go online to different carrier sites and compare plans. Start with a smaller plan, tack on extra minutes as you need or change to a larger plan instead of starting with a larger, more expensive plan. Look out for different plan models, too. Some companies offer earlier times for starting nights and weekends, some have free calling for a certain number of people you designate, others might have free mobile-to-mobile for calls made to people using the same carrier. Check out the fine print, and don't hesitate to directly call the carrier's customer service line for more details. From my experience, plan and phone prices usually can't be haggled, especially at chain stores--they are preset by the company, so don't bother. Also, some carrier sites offer deals if the phones or plans are purchased online through their site and activated within a certain time frame. If you're not too concerned about getting the latest, hippest feature-rich phone, go for the "free phone" deals offered by some companies, or at least those with fat rebates. It's well worth it to do some good research if you really want to save money, and it's research, not haggling, that gets you the best deals!
In order to see all 8 tips you have to click on the underlined words" interesting read from the Consumerist. It will take you to the 8 tips. Enjoy ur reading.
I guess people here DO NOT know that they can go online and purchase an unlocked phone (one with no contract) people are dumb for going to Verizon or Sprint and get screwed with a 2 year contract when you can just own your SIM card and put it on any unlocked GSM phone in the world.
If you are a wireless customer, and you want to purchase a phone within the first year of your contract, there are no methods for you to get it without paying the full retail price. The cost of a new phone is too high for the company to absorb twice.
Sorry, to burst everyone's bubble but the information or "tips" that this person gave is completely bogus. You cannot "bargain" a price for a phone. This is not a car dealership! Prices are prices. The manufacturer sets the prices and the carrier has to obey there prices. Manufacturers offer rebates sometimes and you may also receive a discount for your continue service to that carrier but that's it! Sorry, for the moronic posting of someone who claims to know but in fact they really don't.
in reality, if you cancel that unlimited data plan anytime within the first 6 months, you're supposed to be charged the extra 100 they give you off for the advanced device discount. And that is in the contract for the advanced device $100 discount.
Do not get it you do not need. Save money. I still do not have cell phone and trust me I do not miss it.
3G CDMA Rules!!! GSM is for suckers.
Solares2001, Maybe not everyone is willing to pay full price for a phone, which is what you tend to have to do to get an unlocked GSM phone. Even if you find them on sale, they're a lot more expensive than the discounted phones you get through carriers with a plan. Believe it or not, some people actually just want to use their phone here in the US. And a SIM card will not work in just any unlocked GSM phone. The frequencies have to match up as well.
Solares,what use is a Phone without a Carrier?
If you are T Mobile customer and are ever in fear of going over your on minutes, just call them and if you are not a someone that does it every month, they will give you bonus minutes to avoid going over. I got 400 extra minutes one month, just by asking. Beware, if you have already gone over they cannot apply bonus minutes to overage, but they can give you some to stop from furthering the damage.It worked for me
Have you confused lying with savvy shopping tips? When sales people practice these bait and switch tactics on consumers we feel ripped off. This is a dishonest use of blogging and should be reported as a how-to commit theft manual. Who screens these people? Better yet, who pays them? If Verizon advertises on Yahoo! should they change their minds (after print) and stop payment on the money they owe but still take advantage of the exposure gained? I suggest Dory Devlin "The Mom" not to train up children to steal from retailers. We end up paying for it with higher prices and moral decay. UGGGH.
i work for cingular and those may be tips but on the data packages and stuff u cant take them off until you get the rebate, and normally those packages are suggested because people will run the bill up in txt messaging charges and internet use because with the new phones its too easy to go over and get extremely high bills, on the palm treo u need the unlimited internet package becaus of how much data it can transmit in just one session the package ends up saving the customer lots of money they may pay 39.99 for the package but thats better than 399.99 without it....
I am a verizon customer since Aug of 2005 when I moved north where ATT did not cover. Since being their customer I was told I could get a new phone every yr either free or 100 dollars off which ever was cheapest basically. It is now March of 2007 and when I attempt to purchase a new phone I am told I have to wait until June of 2007 for the discounted rate and I dont know why when I was told new phone every yr. Also I joined the family plan added my husband on and they took away our IN text/pix!!!! I'd really like the new mint chocolate they offer but Im not sure I want to new 2yr contract they are asking for in order for me to get it.. BTW where are the rest of the tips its supposed to be 8
Quit whining (Cell Phone Reps)! Everything can be negotiated. Nice to see that cell phone reps can get picked on now.....just like the guy that sells a car. Welcome to the club.
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6 Posted by jlbc74 on Thu Sep 3, 2009 4:36PM EDT Report Abuse
In order to see the other tips, click on the "interesting read for the Consumerist" hyperlink in the first sentence.