Spore crushed by negative reviews over DRM flap

Mon Sep 8, 2008 5:06PM EDT

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Electronic Arts' Spore is being praised by critics... and trashed by customers. No, it's nothing to do with the game, which sounds pretty fun and fascinating (I've yet to receive a copy), but over the DRM used to protect the game from being pirated: As I write this, the game has 748 reviews at Amazon.com. 689 of them are one-star ratings. Ouch.

The issue involves a DRM program called SecuROM, which limits the number of times a program can be installed. The exact operation of SecuROM isn't completely understood (in part because it behaves differently from version to version and can be tweaked further after that by the manufacturer), but critics say that, in the case of Spore, the DRM ensures that the game can only be installed three times, whether you've uninstalled it or not. And if you tweak your PC by installing a new video card or other hardware or reinstall your OS, you may have to use up another license as a re-authorization of the game. If you run out of licenses, you have to call EA to beg for another one.

Info from EA has been conflicting so far. According to analysis from Texyt, the company's online support page says that users are limited to "three concurrently active" licenses but hints that this only means you can install it three times within a ten-day span; after that the licenses would become freely available for installation again. (No one knows yet since the game is so new.) The EULA, however, says only one copy can be used at a time. The most problematic issue in all of this: Nowhere is SecuROM mentioned in Spore's documentation.

EA has been in hot water over SecuROM numerous times, most recently with the PC version of the game Mass Effect, which required re-activation of the installed game every 10 days. After buyers threw a fit, EA removed the 10-day activation system while still maintaining a three-installs-only restriction.

Does DRM like this make you less excited about the game... or anything?

Comments on Spore crushed by negative reviews over DRM flap

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  • 1 Posted by jared_bossart on Thu Sep 3, 2009 4:28PM EDT Report Abuse

    I wont buy it. Already had a ceaser 4 secure rom issue.

  • 2 Posted by schmeli on Thu Sep 3, 2009 9:08PM EDT Report Abuse

    It makes me less excited. I remember how disappointed I was when I bought Bioshock and found that it had to be activated online, with only 3 copies allowed (I never used more than 1, but it was the principle of it). Then, of course, Bioshock crashed every 5 minutes, but that was another issue. After hearing about this, I definitely won't be buying Spore until they work this DRM thing out.

  • 3 Posted by raidergreg3079 on Thu Sep 3, 2009 8:27PM EDT Report Abuse

    That has to be the most negative posts I have ever seen. If you actually read the complaints its not about the game just the DRM. I am sure the game is good but the people giving it the 1 star reviews are making a statement. So I do not think they are crybabies. People do like the game they just don't like how EA is trying to control what they do. I guess when people complain they are crybabies? Do a little research next time.

  • 4 Posted by rogueist on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    I wont buy any software with DRM anymore. Plenty of other software out there. I can buy a game for my XBox 360 and play it on that rather than go through the headaches of putting something on my PC.

  • 5 Posted by fullspectrumphoto on Thu Sep 3, 2009 4:04PM EDT Report Abuse

    To poster #1: Don't worry your pretty little head. I won't be buying this or any other software that comes with such idiotic DRM that makes the game a $50 rental.

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