Thu Sep 11, 2008 11:37AM EDT
See Comments (38)
On Tuesday Apple CEO Steve Jobs, as is his wont, gathered hundreds of members of the press, acolytes, and various VIPs into an auditorium and went on stage to show off the company's latest round of iPods. Sequestered for an hour, people lapped up the demos, as usual, which generated hundreds (or thousands) of dutiful stories about what they'd seen.
Yesterday, conversation around San Francisco (which is hosting two tech shows simultaneously) was decidedly not about how awesome it was that you could finally get a yellow iPod but about how disappointing the event was. "No surprises." "Big snooze." "Boring." All very common refrains around CTIA and TechCrunch events (along with the usual observations about Jobs' health).
It's not just attendees who were annoyed by the lack of excitement. (Sadly, it turns out all those people clapping and cheering were actually Apple employees.) Wall Street hammered Apple stock down over four percent on Tuesday and has kept it going down all week. It's dropped six percent (as I write this) since the event.
All of which leads me to ask, Why have a big, splashy event (and promise huge news) if all you've got are some relatively minor product refreshes? It's now tradition for Jobs to take the stage at regular intervals... but why?
Traditional wisdom says that Apple gains far more from all the hype and free publicity when it announces events like this than it does from any letdown that could occur afterward, but that's not entirely true. Apple's still making money, sure, but its stock is now being hammered down to levels it hasn't seen since April . (If I was an Apple stockholder, I'd also be a little annoyed about how much it costs to throw events like this. Is Jack Johnson expensive?) Do events like this have any lasting effect when there's nothing worthwhile to show off at them?
Come to think of it, is there any other company that so regularly rolls out its products in such a highfalutin fashion? Even Microsoft reserves big events for its most anticipated products. Seriously, is a curvy iPod screen and a point-one iPhone software update worth all this hubbub?
Let me suggest another way. If you're not going to floor everyone, try a subtler approach that doesn't waste everyone's time. Maybe a press release, timed with product samples sent to a few hundred of your closest contacts. An ad campaign timed with your release (just like you do now). Or keep up all the carefully seeded rumors about what's coming up on what day, then just announce it. People expect when you get on a big stage in a big auditorium that you've got "one more thing" up your sleeve... and when you don't, you feel the backlash. Apple is starting to feel a little like the boy who cried wolf.
Give the quieter approach a try, just once... I bet the stock responds much less wildly (and much less negatively).
Alas, I'm sure this post will fall on deaf ears. The latest rumor is that Apple is already planning another event to refresh the MacBook line, around October 16. Buckle up, investors and readers... the rumors start now!
Join in the discussion. Here you'll see the comments in the order they were posted.
In the meantime, the "lackluster" announcements have the retailers screaming at their suppliers to get in the new iPod Nano's as fast as they can - the customers have already lined up in the stores to get them, and the demand is already too high for the production output for this year for the new models.
@rossor - I don't attend. I stopped going to them long ago. This isn't about me, it's about the industry and Apple in general.
@rogueist - I'd love to see a source on any of those claims. I have not seen any lines at the Apple Store and haven't read anything about production problems. All models are in stock online, too, with shipping within 24 hours.
Just Apple fans complaining Null because you said something negative towards Apple. I agree with Null because they didn't really have anything special to show. People don't need new ipods every year.
Please enable your browser's cookies to activate the My Tech column.
| Computers | Home Office | Wi-Fi & Networking | Phones & PDAs | Cameras & Camcorders | TV & Home Theater | Portable Audio |
|---|---|---|---|---|---|---|
1 Posted by rossor on Thu Sep 11, 2008 12:04PM EDT Report Abuse
Memo to Christopher Null: I somehow doubt you were forced at gunpoint to attend. I hope you will decline next time Apple invites you to an event. Somehow, I doubt you will. So much for your righteous indignation.