Study says workers waste a quarter of every day online

Mon Sep 29, 2008 3:22PM EDT

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Any time I write about the subject of free time at the office, two camps emerge in the comments, both of them equally bitter toward the other: One side says that company time is company time, and if you're even glancing at eBay or Amazon during working hours, you're stealing money out of your employer's pocket. The other side says to get a grip: Breaks, personal time, and a few minutes spent playing Dolphin Olympics aren't going to bankrupt the company and can help workers focus when they do return to task.

Both sides are likely to have a field day with a new report that says, for better or worse, the average worker spends 25 percent of the business day wasting time on the Internet, whether it's eBay, Facebook, IM, personal email, or more. That's two full hours in an eight-hour workday. The study also claims that 80 percent of emails sent at the office are personal.

The report looks at the issue from a security standpoint, noting that much of the illegal material distributed over peer-to-peer networks is seeded by corporate networks, so not only are employees wasting time sharing movies and music on the web, they're opening the company up to potential legal trouble by doing such things at work, not to mention bringing potentially dangerous files in to the organization, exposing it to the risk of malware infestations. (The study was performed, of course, by a security company which would love to help you plug those holes.)

But is all time spent online really "wasted" at the office? The study's author asks himself, "Is it more time-efficient to let staff do their banking online than having them leave the office for half an hour?"

I'll add to that: How do you separate business from pleasure in every case? Is it really "wasting" time to watch the stock market plummet if it's wiping out your company-sponsored 401k? Calgon, take me away!

Comments on Study says workers waste a quarter of every day online

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  • 1 Posted by psunjka on Thu Sep 3, 2009 8:20PM EDT Report Abuse

    I wouldn't call that a time waste. If I read sports, news, or send a private email a couple of minutes every now and then, I feel more relaxed afterwards when compared to 480 minutes of non-stop work-related thoughts.

  • 2 Posted by kirkbrun on Thu Sep 3, 2009 4:51PM EDT Report Abuse

    First, keep in mind that you shouldn't be doing financial surfing at work, unless you don't mind someone in the IT dept. having access to your accounts also (yes, they can EASILY get the website and log in information - they do have the tools to do so).

  • 3 Posted by markdhenderson on Thu Sep 3, 2009 7:07PM EDT Report Abuse

    Apparently I'm a bad employee, right now, by reading this article...

  • 4 Posted by vanmo92 on Thu Sep 3, 2009 10:31PM EDT Report Abuse

    As a student I waste a fair ammount of time on the computer, although it is mostly durring lunch, so I dont know if that would be exactly wasting. But I also spend a fair ammount of time in the back of the room on my computer.

  • 5 Posted by rogueist on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    Never a waste being on the Internet. I spend all day connected to it. But P2P at the office should be kept to only legal things, and you shouldnt be downloading video at the office, unless you own the network... Aside from that, anything else should be fine. Just talk to your local tech guy, get approvals for everything you want to work on, have a bandwidth limiter installed on your machine so you don't disrupt anything important, and try not to play WoW too much during normal work hours. Stress relief is VERY important. If you want a laugh, I actually used WoW to help debug an email server issue today.

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