"Scareware" pop-ups prompt lawsuit

Tue Sep 30, 2008 5:08PM EDT

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WARNING: YOUR COMPUTER IS VULNERABLE! CLICK HERE TO PROTECT YOURSELF!

Ever seen a message like that? It probably looked just like any other pop-up your PC gives you when something isn't working right. But, as many have found out the hard way, such pop-ups are nothing but scams, designed to scare you into clicking on them and then tricking you into paying for the software to "fix" the "problems" it discovers.

In reality, when you click on these pop-ups, you're downloading malware that will be installed on your PC. The program then proceeds to pretend to scan your computer, subsequently alerting you to dozens or hundreds of problems it's found on your machine. The catch: If you want to fix those problems, you'll have to pay for the full version of the software. And if you do pay, all those problems will miraculously disappear! Gotcha!

The specific lawsuit in this case has been filed by Microsoft and Washington state against a number of companies (some of whom are still not even identified), but which include a Texas firm that sells a $40 application called Registry Cleaner XP. Microsoft continues to hammer out lawsuits against copycat companies, as allowed by the 2005 Computer Spyware Act, but tracking down defendants is difficult.

What should you do if you encounter a pop-up telling you about a security problem? Contrary to conventional wisdom, don't click on any close window buttons you see in the window. There's a good possibility that clicking that red X will actually start the software download. The way to reliably get rid of these pop-ups without risking clicking on them is to right-click on the appropriate item in the taskbar, then click Close. If that doesn't work, exit your web browser entirely through the File menu.

Another form of this pop-up ad attack uses Microsoft's Windows Messenger service to send ad messages, but this service was disabled beginning with Windows XP Service Pack 2. If for some reason you haven't upgraded, do so immediately. If you can't, disable the service manually by following these instructions.

Comments on "Scareware" pop-ups prompt lawsuit

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  • 1 Posted by tpgaubert on Thu Sep 3, 2009 10:18PM EDT Report Abuse

    That happened to me on my laptop! I was prettly sure it was a scam, but now i know for sure! Thanks Y! Tech!

  • 2 Posted by linuxdad on Thu Sep 3, 2009 6:53PM EDT Report Abuse

    Microsoft should go after these folks since they are for sure pointing out what kind of stuff MS actually is. Its bad enough to get kicked while you are down. Someone exploiting your work in front of thousand of Microsoft users must be embarrassing. Go Linux! kids then this is not a problem.

  • 3 Posted by the_white_spy on Thu Sep 3, 2009 10:06PM EDT Report Abuse

    I dissabled the messenger service a LONG time ago, certainly long before microsoft did it themselves with XP SP2, heck I did it before Windows XP.

  • 4 Posted by joe055266 on Thu Sep 3, 2009 4:38PM EDT Report Abuse

    I once click on one of those and ended up with mega porn pop ups that you could not click fast enought to get rid of. These outfits need to sued to the limit. Fortunately I found the file for the malecious software and deleted it.

  • 5 Posted by messer.flack_girl on Thu Sep 3, 2009 7:16PM EDT Report Abuse

    i'm glad someone is going after these ppl. i had a virus in my laptop a month ago cos of this bull, i contacted my internet services & they did a cleaning, but it wasn't a pleasant experience. and i lost some stuff i wanted to keep. i had another one pop up the other nite. i knew this time not to click on it. i got out as soon as i could, and haven't had any since. but it still worries me :(

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