Tue Sep 30, 2008 5:08PM EDT
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WARNING: YOUR COMPUTER IS VULNERABLE! CLICK HERE TO PROTECT YOURSELF!
Ever seen a message like that? It probably looked just like any other pop-up your PC gives you when something isn't working right. But, as many have found out the hard way, such pop-ups are nothing but scams, designed to scare you into clicking on them and then tricking you into paying for the software to "fix" the "problems" it discovers.
In reality, when you click on these pop-ups, you're downloading malware that will be installed on your PC. The program then proceeds to pretend to scan your computer, subsequently alerting you to dozens or hundreds of problems it's found on your machine. The catch: If you want to fix those problems, you'll have to pay for the full version of the software. And if you do pay, all those problems will miraculously disappear! Gotcha!
The specific lawsuit in this case has been filed by Microsoft and Washington state against a number of companies (some of whom are still not even identified), but which include a Texas firm that sells a $40 application called Registry Cleaner XP. Microsoft continues to hammer out lawsuits against copycat companies, as allowed by the 2005 Computer Spyware Act, but tracking down defendants is difficult.
What should you do if you encounter a pop-up telling you about a security problem? Contrary to conventional wisdom, don't click on any close window buttons you see in the window. There's a good possibility that clicking that red X will actually start the software download. The way to reliably get rid of these pop-ups without risking clicking on them is to right-click on the appropriate item in the taskbar, then click Close. If that doesn't work, exit your web browser entirely through the File menu.
Another form of this pop-up ad attack uses Microsoft's Windows Messenger service to send ad messages, but this service was disabled beginning with Windows XP Service Pack 2. If for some reason you haven't upgraded, do so immediately. If you can't, disable the service manually by following these instructions.
Join in the discussion. Here you'll see the comments in the order they were posted.
The safe way to close your browser without clicking on a suspicious popup is to press: simultaneously in order to bring-up the Task Manager. Themn simply terminate the suspicious process along with the browser process.
We get a lot of calls about this at my job. It eats up a lot of time that IT could be using for other things. Give me five minutes alone in a locked room with the people who created this particular scam. I'd show them the error of their ways.
I received pop ups like this from time to time and I would x out of them. Well one time I did that and I instantly had pop ups for dating and medical supplies pop up. When I tried to x out of those I would get 77 windows pop up. When I would try to x out of those my computer would crash. It was so bad I could not get into my main account! Through my guest account I was able to track down my problem. I had the vundo virus. It expoited a hole in my outdated java. By me just clicking the red x it was in. It took a computer expert living in England via the website bleepingcomputer.com an entire week to finally help me get rid this terrible virus. It was no joke! I have McAfee protection too which I am satisfied with but it did not recognize this virus. All in all be careful and do not even x out of the pop up like the author states!
The safe way to close your browser without clicking on a suspicious popup is to press ctrl/alt/del simultaneously in order to bring-up the Task Manager. Themn simply terminate the suspicious process along with the browser process.
add Vista Antivirus 2009 to the list of scammers, I tried everything to get rid of their popups but they kept coming back so I went to my local computer store told them my problem and was told to get Spyware Doctor, it got rid of it and a few other spyware programs I didn't even know was on my computer
that happened to me while i was searching for por..... i mean, researching about my thesis, yeah, thesis. don't judge me!!!! ☺
I accidently clicked one also... Every 10 minutes, a pop-up would suddenly appear no matter what page I was viewing, and 'remind me' to get the software, then again and again. 3 clicks and it would go away for 10 minutes. I was making on average 100 more clicks a day and my job's IT guy couldnt find the file to eliminate it. Don't get me started on what happened when I'd retart my comp. It would run the gamut of searches, coming up with "127 infected files!" And to BUY BUY BUY the software. Eventually my IT friend found the file and booted it!
I accidently closed one of these with the "X" button once [a slip, I had always safely closed them before] and was assailed with pop-ups and problems afterwards. Ridiculous!
Just happened to me, was getting random pop up’s enough to lock up my computer. Norton’s couldn’t fix it, answer ? AVG has a 30 day trial full version called AVG.08 Internet Security. Cleaned my entire system in no time, and rooted out the problem program, and a ton of other crap. Everything is working fine now.
Eventualy all surfers will see similar intrusions....we need to go after them and make them pay restitution to the unknowing customers. SCAMs should not be tolerated. Give us 5 min in a room with these pirates...
It has probably happen to a lot of people, better to give a number, lets say to millios of people at the least. And it can be really agonizing, as many people are not as computer savvy as to be able to disable the pop-up or find the entry. A good thing is, most people have friends, or even friends of a friend who does, so a good advice would be also to just gently lift the fingers off the keyboard and resist that terrible urge to use the mouse and pick up the phone and call that friend for a rescue.
Use a quality(Spyware Doctor-CounterSpy) anti-spyware program in conjuction with a legit anti-virus program. Eliminate those threats(one infested my wife's laptop and it took me 2 hours to eradicate it) immediately. Free-ware is fine if you haven't been attacked but the investment is worth it if you are. Trust me. Ad-Aware and Spybot won't do squat against the most contemporary assaults.
I had this virus a few weeks ago. And the longer it was on my computer the worse it got! Every I tried to go to a site to download software to remove it, it would send me to a fake website instead. What a pain. But finally I was able to remove it. My regular antivirus was not able to remove it all of it. Glad to hear they are taking action!
I have gotten like 5 of those in the past month.. I always alt+f4 out of it, if my AVG isn't sending the message, then there is no problem and those spammers can lick my..
I also, as most people have, accidently started one of those things. I couldn't find the offending software to boot it. Fortunately, I had installed Spybot Search and Destroy, a very good, free, little piece of software. If you don't have it, I strongly recommend it.
My laptop is sleeping with the fishes because of all the crap from software like that. My wife would close it down or my freind would end up loading that BS. So I cleaned it with swim in the pool, good thing I didn't have a chance to store anything important on it. Next its going to see what a 30-30 win will do to it.
They got my computer too. Then when I got it off someone else in my family put it back on. I got it off again. So much for virus protection. I think we should be included in the lawsuit for the time and agravation spent getting them off of our computers.
that is what happened to my desk top like someone else said so much porn was popping up i could not get rid of it fast . we pay so much money for these things and it looks like no-one has any respect for that i have grown wise to that junk i learned the expensive way
I HAD THE SAME PROBLEM. IT TOOK A MICROSOFT CARE ONE TECH OVER AN HOUR TO GET EVERYTHING OUT OF MY COMPUTER. THESE PEOPLE ARE COSTING COMPANIES MONEY AND THEY SHOULD BE HELD LIABLE.-JBH
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26 Posted by inkslayer77 on Thu Sep 3, 2009 4:24PM EDT Report Abuse
I found a long time ago that these ads were bull, only after having fallen into the trap once myself. I ended up having to take my pc to a pro to get the crap cleaned out of it that his thing installed without clicking anything. It was a bad one, but now that someone or group of someones has found them out, I hope that Microsoft does something to expoit them and show the pc world what and who these creeps are.