Tue Sep 30, 2008 5:08PM EDT
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WARNING: YOUR COMPUTER IS VULNERABLE! CLICK HERE TO PROTECT YOURSELF!
Ever seen a message like that? It probably looked just like any other pop-up your PC gives you when something isn't working right. But, as many have found out the hard way, such pop-ups are nothing but scams, designed to scare you into clicking on them and then tricking you into paying for the software to "fix" the "problems" it discovers.
In reality, when you click on these pop-ups, you're downloading malware that will be installed on your PC. The program then proceeds to pretend to scan your computer, subsequently alerting you to dozens or hundreds of problems it's found on your machine. The catch: If you want to fix those problems, you'll have to pay for the full version of the software. And if you do pay, all those problems will miraculously disappear! Gotcha!
The specific lawsuit in this case has been filed by Microsoft and Washington state against a number of companies (some of whom are still not even identified), but which include a Texas firm that sells a $40 application called Registry Cleaner XP. Microsoft continues to hammer out lawsuits against copycat companies, as allowed by the 2005 Computer Spyware Act, but tracking down defendants is difficult.
What should you do if you encounter a pop-up telling you about a security problem? Contrary to conventional wisdom, don't click on any close window buttons you see in the window. There's a good possibility that clicking that red X will actually start the software download. The way to reliably get rid of these pop-ups without risking clicking on them is to right-click on the appropriate item in the taskbar, then click Close. If that doesn't work, exit your web browser entirely through the File menu.
Another form of this pop-up ad attack uses Microsoft's Windows Messenger service to send ad messages, but this service was disabled beginning with Windows XP Service Pack 2. If for some reason you haven't upgraded, do so immediately. If you can't, disable the service manually by following these instructions.
Join in the discussion. Here you'll see the comments in the order they were posted.
Note - PCs!! I love my Mac :-)
I am an IT/Computer Maintenance Specialist for a school district and have been losing my mind over this mess. The problem is that Antivirus 2009 looks just like the Microsoft Security Console and tells the user that they are at risk. If the user tries to close the utility it actually launches the program, drops the firewall and then you're open to real trouble. The problem is that my colleagues are somewhat savvy and try to help me out by fixing it. All it does is make it harder to clean out. I'm glad they're getting sued. Now someone needs to sue microsoft for making such vulnerable software.
Go get'em Bill! Get these scammers off the net for us.
The worst ones are the popups that say u have a virus and then take over your desktop completely. I had to reformat my hard drive. My virus and spyware didnt work against them either. It supposibly quarintined them but the one on the desktop was still there.
I use my account daily for work. Prior to knowing how to exit this scareware pop-up, I clicked the exit indicator. Imagine my dismay when porn pop-ups started on my screen and trying to explain them to my boss. Luckily, the same thing happened to him and he does have a great sense of humor. I'm sure others weren't that fortunate.
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86 Posted by gclerisse on Thu Sep 3, 2009 4:07PM EDT Report Abuse
Apparently there are enough technologically-handicapped people who click everything they see to make this a problem. Just be careful and thoroughly read what you are clicking. Spyware and other crap can't install itself if you don't let it.