AVG offers a year of free service to make up for goof

Fri Nov 14, 2008 11:25AM EST

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If you had the misfortune to get caught up in AVG's recent debacle -- in which a critical Windows file was tagged as a virus, and which, when deleted, prevented your PC from booting -- AVG wants to get back on your good side. The company is offering all affected users a year of free service and upgrades by way of apology.

According the company, all AVG users will be entitled to a free upgrade to the paid version of AVG 8.0, no matter what version they're currently on (including the free version).

Complete details on the license extensions are as follows:

  • > For affected users of commercial AVG 7.5 products, a one-year license for the equivalent AVG 8.0 product
  • > For affected users of commercial AVG 8.0 products, a free license extension for one year
  • > For affected users of AVG Free products, a free one-year license for AVG Anti-Virus 8.0

Not a bad deal!

How do you get your free upgrade? AVG says it will be contacting users directly beginning the week of November 24 with instructions on obtaining your free license. Presumably your email address must be on file with AVG in order to receive this notification. If you don't receive such a notice by the time you've polished off your turkey, check AVG's website or feel free to drop me a line using the email form to your left and I'll check on the situation for you.

Comments on Best Free Antivirus? Five Apps Put to the Test!

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Join in the discussion. Here you'll see the comments in the order they were posted.

  • 1 Posted by bg_girl79 on Fri Oct 20, 2006 3:51PM EDT Report Abuse

    Thanks for the quick run down on Free Antivirus Scanning! Any input on how effective, Ad-Aware is?

  • 2 Posted by candiedow on Fri Oct 20, 2006 3:54PM EDT Report Abuse

    I never heard of any of those. What about Spyware Doctor, Panda and Ad-Aware???

  • 4 Posted by eliamethyst on Fri Oct 20, 2006 4:17PM EDT Report Abuse

    Thanks for the quick run down of free antivirus scanning! Any input on how effective, Etrust EZ Armor 5.1 is? just curious. Thanks

  • 5 Posted by crochetkak on Fri Oct 20, 2006 4:18PM EDT Report Abuse

    I have been using AVG from grisoft for several years and haven't had any problems. This is just as good as any expensive virus program that you have to pay an arm and leg for.

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