Many busted gadgets may not be fixable at all

Thu Dec 4, 2008 11:45AM EST

See Comments (17)

In the old days, when your VCR broke down, you took it to a repair shop and paid a guy 100 bucks to break it open, replace some worn down parts, and give it a tune-up. Bang, good as now.

Now, when gadgets break, many users are finding they simply can't be repaired at all.

A Pew Internet & American Life Project study found that on average, 15 percent of people owned electronics products that broke down in the last year and were unable to remedy the problem (resulting in the product having to be thrown away). It's even worse for some highly-popular categories. About 25 percent of cell phones were found to be unfixable and, surprisingly, 20 percent of computers couldn't be repaired.

Even stranger, of those items which were reparable, many users said they ended up deciding to fix the devices themselves or asking a friend for help instead of consulting an official repair service.

What's going on here? This is a trend that's been accelerating for years, actually. As electronic devices get smaller, they cram more capabilities onto single chips or circuit boards. That's good for getting prices down, improving battery life, and adding features... but it comes at a price. If a single component on that circuit board breaks, the entire board almost always has to be replaced to make the item functional again. And the cost and effort of doing that is often greater than the price of buying a replacement.

Meanwhile, product failures seem to be on the rise. The survey notes that 40 percent of computer users and 30 percent of cell phone users reported their devices had become unusable in the last year. Ouch.

Comments on Many busted gadgets may not be fixable at all

Post a Comment

Join in the discussion. Here you'll see the comments in the order they were posted.

  • 6 Posted by tpl6by@att.net on Thu Sep 3, 2009 10:18PM EDT Report Abuse

    Computers can be brought up to compatibility standards..a computer company may ship a computer that really is not containing the compatible parts..and will act irratically..because they were used to "weed out" a loss in profits..its just another day for BUYER BEWARE.

  • 7 Posted by somebodys_here on Thu Sep 3, 2009 9:32PM EDT Report Abuse

    That's exactly why I built my computer... Anything goes bad, I can swap it out within the week (which is about how long it takes to ship something from Newegg). Lucky for the geeks.

  • 8 Posted by final_station on Thu Sep 3, 2009 3:59PM EDT Report Abuse

    So true I this year I had to have my notebook pc and nintendo ds fixed.

  • 9 Posted by final_station on Thu Sep 3, 2009 3:59PM EDT Report Abuse

    So true I this year I had to have my notebook pc and nintendo ds fixed.

  • 10 Posted by bellcore_0@verizon.net on Thu Sep 3, 2009 3:04PM EDT Report Abuse

    My 1968 b&w tv still works great. My 1945 telephone still works great. My 1949 blender...the same. The computer I bought 2 years ago, already sucks. My dsl service, that was good 2 years ago now sucks. My dog still greets me with kisses, after 15 years. My wife still treats me right, though she's been in the grave for 16 years.

  • 11 Posted by chellofs on Thu Sep 3, 2009 3:22PM EDT Report Abuse

    All the more reason to have recycling programs set up to deal with all the extra tech trash! In Canada we're charged environmental fees on everything from car tires to laser printers but your never see a "clean" result. Landfills are still filled with tires and other crap that should be properly processed

  • 12 Posted by fromandrewvanbeek on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    This is just further proof that we have become a throw away society. However, it shows that there are instances were we don't have much of a choice.

  • 13 Posted by d1fferentviews on Thu Sep 3, 2009 3:33PM EDT Report Abuse

    In a time when we need to focus on Green and doing more with less - when are we going to start charging taxes for the blatant misuse of resources from all this waste? Major kitchen appliances with 1 year warranties (how much greenhouse gas does throwing a refrig away every year add?) and cars lasting only a few years (image the energy to make a new one - especially if things aren't recycled?) and now the electronics. I have four cell phones in my home - all work - but only one is valid with my current carrier... Hmmmm - wonder what kind of pollution, energy and toxic materials I am storing. Ah well - that is life! Use it and pitch it! Welcome to the soon to be ending world...

  • 14 Posted by d1fferentviews on Thu Sep 3, 2009 3:33PM EDT Report Abuse

    Oh - and I thought I might even add the landfill costs. Heck, can you imagine the amount of toxic materials buried in them? Someone should start mining them for the gold, silver and heavy metals. Maybe then we Americans could have more jobs!

  • 15 Posted by radkedavid on Thu Sep 3, 2009 8:26PM EDT Report Abuse

    Thank you GOD for warranty's!!!! Oh I'm sorry that you are retarded. Don't buy expensive toys with out it. Been through 3 mother boards, and it cost me a dime.

  • 16 Posted by porep_ronald on Thu Sep 3, 2009 8:16PM EDT Report Abuse

    Most new electronics are coming with replacement warranties so it is no wonder people are replacing rather having anything repaired. Of course, even if you wanted to repair something, try finding someone who knows how and the parts.

  • 17 Posted by brandonkyriss on Thu Sep 3, 2009 3:12PM EDT Report Abuse

    If you are planning on buying an expensive piece of electronics, sheck out the extra money for a protection plan. Honestly, buying that 3-year laptop protection plan may cost you an extra $200 -$300, but when you LCD breaks or your mother board craps out, you won't regret it.

More Posts: First Prev 1 2 Next Last

Post a Comment


My Tech

Please enable your browser's cookies to activate the My Tech column.

Also on Yahoo! Tech

Computers Home Office Wi-Fi & Networking Phones & PDAs Cameras & Camcorders TV & Home Theater Portable Audio
 

Question and Answer content at Yahoo! Tech is written by Yahoo! users at Yahoo! Answers. Yahoo! does not evaluate or guarantee the accuracy of any Yahoo! Answers content. For more information, read the Full Disclaimer.

Opinions expressed by the Advisors are their own and do not necessarily reflect the views of Yahoo! Inc. Yahoo! receives no compensation from any manufacturer or distributor nor does it compensate any Advisor for the coverage of any product or service in any Advisor's content.