Antivirus recommended: In defense of Norton

Tue Dec 23, 2008 12:26PM EST

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Norton Antivirus (and its various other incarnations) gets short shrift in hardcore techie circles, namely due to its reputation for being bloated and consuming tons of memory, running slow scans, and causing massive system instability. And those complaints were all justified: Even Symantec won't argue with you on them.

Well I'm here to tell you that Norton has mended its ways, and the 2009 edition of Norton's security tools is revamped, cleaned up, streamlined, and barely recognizable vs. the Nortons of yore.

I've been running Norton Internet Security 2009 for several months now (since its early betas) and am wholly pleased with the dramatic turnaround. Easy to use and positively sipping in its use of system resources, you'll barely notice Norton is installed. No crashes, either.

And that's the point: Symantec's new approach here is not to hijack your system with alerts and toolbars (remember those awful, enormous logos taking up space in the taskbar in older Norton versions?), but rather to sit back and do its work quietly. By default, Norton updates itself in the background constantly -- literally hundreds of times each day -- and runs full system scans when the computer is idle.

Just installing the old Norton used to take 20 minutes or more. The new Norton goes on your PC in less than a minute. Scans are faster too: Norton uses a trust system to mark files it's already scanned in the past and doesn't scan them again if they haven't changed. The result: Super-fast scans whether you're watching them or not. And so far: I'm virus free since I installed the software.

I do have two complaints: First is Norton's insistence on trying to get you to register your software every time you load it (just the full app; if you leave Norton running in the background you get no pop-ups). You can skip these nags, but it's kind of a pain, and there's no "never remind me again" option. Second is the lack of detail in log reports. I know Norton has been streamlined for beginner use, but this has come at the expense of some information that pros would probably like to see. Many entries are simply missing details about what attacks have been discovered. One recent entry in the log just notes "Trojan Horse detected by Virus scanner" but offers no other information on what specific Trojan Horse it was. I usually like to look up these viruses online to find out more about them -- including whether it was an email, IM, or web-based attack -- but Norton is mum on the details. Some entries offer the name of the malware, but some don't, and there doesn't seem to be much rhyme or reason to it.

But those are minor quibbles. $60 (currently on sale) gets you protection for three PCs, which is a fair price for such a capable tool. But hey, don't take my word for it: Norton came out on top in the recent anti-virus roundup at Maximum PC -- notorious for its hard-core testing -- scoring a 9 out of 10 rating and noting its memory usage is half that of Kaspersky and Avast! If you've been gunshy for Norton in years past, give it a spin next time you need to upgrade your antivirus. You'll be surprised, I assure you.

Comments on Antivirus recommended: In defense of Norton

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  • 6 Posted by weirdalyankovick on Thu Sep 3, 2009 10:42PM EDT Report Abuse

    You know I had 2008 of norton then I got 2009 for free since I still had my subscription and guess what withing a month of getting 2009 Norton killed Vista (no it was not a virus I know it wasn't and I know what the f*** I am talking about) tried everything I could to fix it nothing helped and about 8 hours of partitioning my disk moving my files around I managed to get it all working (well Norton did not kill vista it just managed to shove a few svchost.exe's up to around 30%CPU each so it was painstakingly slow (I know it was norton since all of the svchost.exe's went to norton services and unfortunatly they were classified as Required so a reinstall it was))

  • 7 Posted by chris.obrian on Thu Sep 3, 2009 3:24PM EDT Report Abuse

    thanks for the heads-up! i use avast and am more than happy with it. i use spyware doctor that i get thru google pack and for good measure i install spyblaster. i use yahoo toolbar which also has a spyware scan that i come to trust. the article is much more informative than my blog but just wanted to get my two cents in. thanks yahoo tech and bloggers.

  • 8 Posted by fcs25 on Thu Sep 3, 2009 3:59PM EDT Report Abuse

    I still believe alot of the free anti-virus programs are fine and fulfil the needs.

  • 9 Posted by jedimaster_gary on Thu Sep 3, 2009 4:31PM EDT Report Abuse

    i love avast no problems no headaches no viruses and it was free free free but if the rumors i heard about avg being bought out are true i guess its no surprise that norton finaly has a stable streamlined antivirus gee i wonder where they got it

  • 10 Posted by kudo78621 on Thu Sep 3, 2009 4:54PM EDT Report Abuse

    Norton, I have used norton for the past 5 0r 6 years, and hope their revamp more than than just words, like in the past years (reports that it was better,utilized less mem.) But,I have never a problem with NIS... other than un-install to reinstall on OS the newest version. Maybe someone could help with this question....NIS lays no claim on box info in regards to firewall capability on its basic pkg, but you it turns off windows firewall, and you can't run a seperate firewall program with NIS installed, Why? Funny, I have had many tell me NIS is a virus itself! Thanks Kudo

  • 11 Posted by aviasphere on Thu Sep 3, 2009 2:59PM EDT Report Abuse

    Norton ruined my first laptop 11 years ago. I never forgive or forget. McAfee is just plain evil incarnate. I use ESET, no problems.

  • 12 Posted by c2cunningham@sbcglobal.net on Thu Sep 3, 2009 3:16PM EDT Report Abuse

    I just tried Norton again after many years of avoiding it due to it being so slow. It's parental controls caused such havoc that I once agin had to uninstall it!

  • 13 Posted by tracex1@rocketmail.com on Thu Sep 3, 2009 10:19PM EDT Report Abuse

    once you install ANY norton product, you CAN"T uninstall it! you are stuck with a VERY BAD program that DOES hyjack your computer! GET AWAY FROM ME NORTON!!!!!!!!!!!!!!!!!!!

  • 14 Posted by bobbybob3680 on Thu Sep 3, 2009 3:10PM EDT Report Abuse

    norton was the first. the first ever antivirus. they are going to know all about virus's and this is awesome. the price is perfect. but im not telling everyone to run out and buy it. i hope you all know but if you are a comcast customer you get mcafee antivirus(the newest one, worth $120) for free!

  • 15 Posted by koukli12002 on Thu Sep 3, 2009 4:53PM EDT Report Abuse

    cart GERMANI PRAXTORI KARTA 897897 KANSAS MAI FOR KET KART ITERNASIONAL2018 PRAXTORIA

  • 16 Posted by chris4lawrence on Thu Sep 3, 2009 3:24PM EDT Report Abuse

    The nag screen is a deal breaker. If it is already bought and paid for WTF?

  • 17 Posted by eyewantunaked on Thu Sep 3, 2009 3:57PM EDT Report Abuse

    If they have improved the resource hog that norton was, the other problem was it was very difficult to uninstall. You had to go to their web site to get an un-installer with the correct version number and then it would do the trick. I perfer Kaspersky because of the uninstall problem, the lower cost, and the smaller foot print on my system. i would love to try the new improved Norton if i knew i could uninstall it cause it sounds like they have the resouce problem fixed.

  • 18 Posted by franniem61 on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    AVAST ALL THE WAY AND IT IS FREE FINDS THINGS NORTON DIDN'T AND SAVE THE RECORDS

  • 19 Posted by blackshines_star on Thu Sep 3, 2009 3:08PM EDT Report Abuse

    I have been using NIS 2009, it does not really help. After having NIS 2009, my pc got infected 2 times and had to reformat and reinstall OS. Moreover there is a problem with the product itself, at some point of time it will give an weird error called 3039 and after that the NIS icon turns out to be red color. There are lot of people who are facing this problem with NIS 2009

  • 20 Posted by drewsmit27 on Thu Sep 3, 2009 3:48PM EDT Report Abuse

    Laptop with Norton wouldn't send e-mail via ISP and had HTTP blocked. Uninstalling Norton fixed it. Using Avast now - works great.

  • 21 Posted by compgeek32 on Thu Sep 3, 2009 3:28PM EDT Report Abuse

    avira free antivirus out performs every antivirus i have ever seen, norton uses up to much resources and avg/mcafee are a waste of time you might as well ask for a virus, they are pour crap!

  • 22 Posted by rustymuffler9 on Thu Sep 3, 2009 8:57PM EDT Report Abuse

    When researching test results from the organizations that give out antivirus awards, I have noticed that ESET NOD32 is always the top product. I gave their free trial a shot and definitely like it.

  • 23 Posted by jeiheirumaru on Thu Sep 3, 2009 4:32PM EDT Report Abuse

    Bitdefender was my best bet, and still is. Haven't had any problems, since the instalation

  • 24 Posted by nanderton9 on Thu Sep 3, 2009 7:33PM EDT Report Abuse

    Would this new Norton 2009 be all I need to protect my computer? I currently have Webroot anti-virus anti-spyware and I have Norton anti-virus tech-center edition.

  • 25 Posted by deewhite on Thu Sep 3, 2009 3:40PM EDT Report Abuse

    Sorry, they drove me to their competitors years ago, and it's a little late for them to "get religion". No reason for me to return.

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