Nielsen turns off "reply to all" email feature

Wed Feb 11, 2009 2:56PM EST

See Comments (183)

Corporations do funny things. Sure, they have their reasons -- usually they think they're saving money -- but in the end employees often end up scratching their heads when decisions come down from on high.

The latest move comes from Nielsen, the TV ratings people, which issued a pronouncement that, in order to "eliminate bureaucracy and inefficiency," it would be implementing a plan to remove the "Reply to All" feature from employee's Microsoft Oulook installations.

From the company's memo on the subject: "We have noticed that the 'Reply to All' functionality results in unnecessary inbox clutter. Beginning Thursday we will eliminate this function, allowing you to reply only to the sender. Responders who want to copy all can do so by selecting the names or using a distribution list."

Nielsen says this will save server space and time spent on behalf of users who have to waste up to three seconds deleting irrelevant messages. Of course, it will take significantly more time for senders to manually add recipients, or copy and paste them from a previous email, when messages do need to involve multiple people. I expect Nielsen employees should also probably expect to spend more time in physical meetings as they'll get less done electronically.

I'm curious to see how this will all pan out -- and whether Reply to All is quietly reinstated a few months down the road -- but at least one employee is royally peeved about it. In a letter I received, the Nielsen staffer called it "galling" to see the company spend money on silly initiatives like this when other employees were being downsized and outsourced.

Hey -- email it to the boss!

Poll: What do you think?

Comments on Nielsen turns off "reply to all" email feature

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  • 1 Posted by jasondrake1978 on Thu Sep 3, 2009 4:29PM EDT Report Abuse

    Wow now they can lose productivity as well... who wants to spend an hour searching an address book? lame

  • 2 Posted by robvnguyen on Thu Sep 3, 2009 8:46PM EDT Report Abuse

    oh my god. talk about inefficiencies. Is top management getting paid big bucks to come up with crap like this?!@#! HAHAHAHAH

  • 3 Posted by dreadshredhead on Thu Sep 3, 2009 3:48PM EDT Report Abuse

    Sheer stupidity! They will now create inefficiency because individuals will need to manually enter recipients. Have we reached a point where we do not trust the individual judgement of employees?

  • 4 Posted by nikkiv20774 on Thu Sep 3, 2009 7:38PM EDT Report Abuse

    "Corporations do funny things. Sure, they have their reasons -- usually they think they're saving money -- but in the end employees often end up scratching their heads when decisions come down from on high." PRICELESS!

  • 5 Posted by samtheman151 on Thu Sep 3, 2009 9:02PM EDT Report Abuse

    Ernst and Young did the same thing a month or so back.

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