Tue Jun 23, 2009 5:13PM EDT
See Comments (8)
First they came for our puffer machines. Now they're dismantling the Clear Card system.
Or rather, dismantled. The system, which gave registered travelers who paid up to $200 and underwent a thorough background check an express lane to bypass the rigors of airport security, was suddenly shut down on Monday night at airports across the country.
No warning was given leading up to the closure: Many travelers showed up in the nick of time for their flights last night expecting to breeze through security in the Clear line, only to discover the special Clear checkpoints closed and being dismantled.
The Clear Registered Traveler program began in 2005, a project from an independent company called Verified Identity Pass Inc., but it unfortunately never made much of a splash with travelers. It ultimately registered 165,000 users, but operating costs were apparently through the roof. Here at SFO, Clear employed up to 60 workers. Now multiply that by the 20 airports in which the system was set up. My best estimate is that Clear was spending twice to three times its annual revenue on salaries alone.
Indeed, financial issues are at the heart of Clear's closure. According to a company statement, Clear couldn't reach an agreement with its senior creditor and had no choice but to close up shop.
The company has said it will not be issuing refunds... but will at least be "taking appropriate steps to delete" the personal information of its customers. That information, of course, is exceptionally rich and detailed, and it's nice to hear it will be disposed of securely.
The good news, as KTVU notes in the story linked above: Thanks to the recession, security lines at the airport are pretty short these days, even if you don't have a Clear Card to speed you through.
Join in the discussion. Here you'll see the comments in the order they were posted.
I never thought it would work. There isn't enough of a market. The rich in their private jets don't have to go through security anyway, so the only market they had was affluent people who travelled via general airlines.. and I suspect most either thought: 1 - it was more cost than it was worth (but since it would be a business expense, this was probably not that big of a consideration) 2 - they didn't want all that personal info put out there at the mercy of some unknown company (this was probably a major sticking point for most)
Good! Just because someone can pay money, does not mean they should be given carte blanche. Make them wait, just like everyone else! Who knows, how this could be abused, by identity thieves. Bad idea!
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6 Posted by cincy2222 on Wed Jun 24, 2009 10:52AM EDT Report Abuse
This is disappointing and frustrating, but I guess I shouldn't be surprised. It was great using this service in Atlanta and Washington DC and especially Orlando. Clearly CLEAR couldn't get enough people signed up so revenues could match expenses. Great point about our identity.....will have to keep on eye on that for sure.