Apple disables Palm Pre syncing via iTunes

Thu Jul 16, 2009 1:53PM EDT

See Comments (11)

Anyone with the least bit of familiarity with the business tactics of Apple should find this move as no surprise. In fact, I had thought it would have taken place considerably sooner than it did: With its latest update to iTunes (8.2.1), Apple has disabled the ability of the Palm Pre to sync directly with the iTunes music management software.

An Apple spokesperson was unapologetic about the update. BusinessWeek quotes her as saying the update provides "a number of important bug fixes" but also "disables devices falsely pretending to be iPods, including the Palm Pre." iPod pretenders? Heresy!

Pre owners who want to keep using iTunes really have one choice: Don't upgrade iTunes to the newest version. iTunes 8.2 will continue to sync with the Pre... though of course you'll be out of luck on those "important bug fixes."

Palm also suggests that you can use USB or third-party app syncing (DoubleTwist is commonly recommended) to do the job.

Is Apple in the wrong on this? The move is hardly unprecedented, but it's certainly annoying that Apple insists on tying its music management software so closely with iPod hardware, a move dangerously close to the evils of the Microsoft playbook -- the one that landed them all those antitrust headaches.

This isn't like the company's attempts to lock down the MacOS from running on non-Apple computers; the company understandably doesn't want to get into a support nightmare with people trying to install MacOS on computers which aren't equipped to run it. But refusing to allow iTunes to see third-party music players simply so it can be used as a conduit for copying MP3s and playlists? It's a little petty and, as someone who attempted to move from an iPod to a computing product recently (more on this in a future post), I can agree fully that it's exceedingly annoying.

Is it possible that Apple is actually afraid of the Pre eating into the iPhone's gargantuan market share? All sorts of strange news is bubbling out of Cupertino these days, so it seems plausible.

After all, it's not just the iPhone department where paranoia is running wild: Yesterday it was reported that Microsoft's legal department received a call from an Apple executive who demanded Microsoft stop running its "laptop hunter" ads, which deride Macs as overly expensive. According to the story, Apple said it had lowered its prices and the ads were no longer accurate.

Microsoft's response was, as expected, amusement and laughter.

Comments on Apple disables Palm Pre syncing via iTunes

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  • 1 Posted by mrx_x on Thu Jul 16, 2009 2:34PM EDT Report Abuse

    apple needs to learn how to play nice...

  • 2 Posted by stalker+of+the+web on Thu Jul 16, 2009 2:40PM EDT Report Abuse

    Big Deal, all palm has to do is create their own store for their own product. After all, the they plenty of former apple engineers to do it.

  • 3 Posted by twohlrab3 on Thu Jul 16, 2009 2:45PM EDT Report Abuse

    Great article. Always a good read Chris. And I am sticking around with my Verizon contract to see if they do in fact get the Pre. Oops! Already updated my iTunes. Good thing oldversion.com has my back. More power to the laptop hunter ads. Long live PCs, Linux 4 life!

  • 4 Posted by vince_verano1435 on Thu Jul 16, 2009 3:20PM EDT Report Abuse

    apple demand windows to stop the laptop hunter? what about their im a mac and im a pc comercials? windows is just getting even about it.....its a shame how apple wont let any un-apple mp3/cellphone products be sync by itunes. and itunes is hard to use rather than just the drag and drop stuff. and windows should let me do that laptop hunter thing hahaha

  • 5 Posted by lovin_navin on Thu Jul 16, 2009 3:35PM EDT Report Abuse

    I think you mean "competing product" instead of "computing product"?

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