Should You Ever Buy a Used Laptop?

Thu Feb 8, 2007 3:11AM EST

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I came across Liz Weston's column today, outlining 10 things you should never buy used. Not surprisingly, four of the items (including camcorders, plasma TVs, and DVD players) are high-tech items. At the top of the list is something I hear all the time: Never buy a used laptop.

Is this good advice? I've heard tons of people sheepishly tell me stories of getting a great deal on a laptop from Craigslist, only to have it die one week later. Of course they checked it out in person before paying for it (in cash, natch), but a sudden problem emerged only after the seller had changed his phone number or moved out of town.

But is this the exception or the rule? All things equal, I'd prefer to buy a new laptop instead of a used one, but if the price was good enough I could be convinced to get a secondhand system. Why? Two reasons: First, if the case is not cracked, there's a good chance that it hasn't seen much terrible abuse. All you really need to avoid is a broken LCD or a damaged motherboard. The other components of the laptop, particularly the hard drive, can be easily replaced. And even a faulty LCD can be fixed in about an hour if you're reasonably handy with a screwdriver and have a replacement part. (Many "burnt out" LCDs actually require only minor parts that cost less than $30 to replace.)

Weston also goes on to note that refurbished computers sold with warranties can be a good buy, too. But note that they often cost substantially more than privately sold laptops and those warranties are usually only 90 days long... hardly comforting, and you could probably get a private seller to give you a three-month guarantee on a product, too.

In lieu of any hard data on the reliability of used laptops, I'm throwing the topic open to you readers to get your experiences. Have you bought a used laptop, especially from a private seller (not a refurb unit)? Did you get a good deal, or did you end up with a lemon?

Comments on Should You Ever Buy a Used Laptop?

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  • 66 Posted by fwing_11 on Thu Sep 3, 2009 4:04PM EDT Report Abuse

    I am currently working on a refurbished Gateway convertible (tablet/laptop) and it works absolutely great. I bought mine from tigerdirect.ca less than a month ago and the deal was great: dual-layer dvd burner, 100gb hard drive, 1gb ddr ram, 1.73 intel centrino processor, 128mb radeon graphics for about 800 bucks Canadian. Warranty is just 90 days and who knows maybe it'll break down after a while but it's been working very well so far. I generally trust refurbished products from reputable sites and they haven't let me down yet.

  • 67 Posted by warrboat on Thu Sep 3, 2009 10:40PM EDT Report Abuse

    I bought a refurbished Dell Latitude 610 from CSR Technologies on E-Bay. These are top of the line ex-corporate lease machines. It has a Pentium 111 processor and I paid $270 for it. I am totally delighted with it and would recommend it to anyone looking for a clean dependable laptop at a reasonable price.They also offered upgrades(DVD Burner etc.) and accessories at bargain prices.

  • 68 Posted by subwayknitter on Thu Sep 3, 2009 9:46PM EDT Report Abuse

    I think it depends where you buy it. I had a break in and my laptop was stolen. Bet that it got sold somewhere and that someone got a deal on a "gently used" laptop.

  • 69 Posted by jobseeeker54 on Thu Sep 3, 2009 4:37PM EDT Report Abuse

    Had alot of luck with used laptops, bought a few SONY VAIO P 3's and ran winXp on them it was something as stupid as a bad HDD or Bios with only a simple batt replace or new HDD or re-install OS system. only bummer is the system restore disks that have the specific drivers for the harware but can be downloaded from the 'net.

  • 70 Posted by madtowndon15 on Thu Sep 3, 2009 7:03PM EDT Report Abuse

    You are nuts to buy a used laptop. If you do, be prepared to reformat the hard drive and reload the OS and all of the drivers. Over time the amount of "junk" software that gets downloaded can make them almost useless. Also, laptops are more prone to intermittent problems - the kind that only show up after you have been working on that spreadsheet for 4 hours. Your time is worth the couple of hundred bucks a new unit will cost you!

  • 71 Posted by dgrebos on Thu Sep 3, 2009 3:42PM EDT Report Abuse

    I bought an old Mac G-3 Wall Street for $200 on EBay ... added a wireless card.. loaded OS X and it still does everythig I wanted it to do, flaxlessly. Office.. Photoshop ... Internet ... BandinaBox ..etc. My next computer will be used.. and from Ebay.

  • 72 Posted by ask_michelle on Thu Sep 3, 2009 2:58PM EDT Report Abuse

    My grandfather got a few used laptops. The screen burned out on one. The others were from the days before CDs. They have small hard drives and the batteries are long gone, but they are still running strong!

  • 73 Posted by gwentez on Thu Sep 3, 2009 4:15PM EDT Report Abuse

    My advice would be to purchase the least expensive laptop you can find, new, and then run it into the ground. I have 3 years of daily use/abuse on an old Dell Inspiron and it just keeps taking it. It was all of $499. Just my opinion

  • 74 Posted by wdchpe on Thu Sep 3, 2009 10:42PM EDT Report Abuse

    I personally have purchased 6 used laptops over the years and have not had any problems. I have also purchased one new laptop and had a great deal of problems. I have given away 4 of the 6 laptops and they are still be used quite effectively. Buying used always carries some risk but the savings can be immense.

  • 75 Posted by dickes6331 on Thu Sep 3, 2009 3:42PM EDT Report Abuse

    I bought a refurbished gateway about a year ago for $750 delivered to my door. It has a 3gb intel processor and a dvd writer. At the time I could not buy that much machine for anywhere near that price. It still continues to work great for me. I think the key is that you just don't know what has happen to the machine in its lifetime so buying one without some kind of a warranty can be risky. Mine had 90 days.

  • 76 Posted by battyus4 on Thu Sep 3, 2009 3:02PM EDT Report Abuse

    I have been working for USAnotebook.com for 5 years now and have seen close to 100 thousand refurbished laptops going out to customers. There is only about 2% return rate for defective laptops. We offer 6 Months warranty.

  • 77 Posted by vneva on Thu Sep 3, 2009 10:37PM EDT Report Abuse

    I purchased a used IBM T41. I looked for obvious signs of abuse and saw none before paying for it. Most important to me was the fact that the warranty was transferable and had 6 months to run. Like most purchases of used items, the price needs to be good and you need to watch out for yourself. Caveat Emptor applies.

  • 78 Posted by alwaysfair1 on Thu Sep 3, 2009 2:51PM EDT Report Abuse

    Dell has a great program for refurbished laptops. I usually purchase my computers new -- but for $639 for a duo processor, 1gb of ram and 80gb of hard drive, it is a deal that can't be beat. Its under the heading of dell scratch and dent. Look it up.

  • 79 Posted by kcmincinlv on Thu Sep 3, 2009 4:48PM EDT Report Abuse

    I bought a refurb from Dell. I purchased a warranty (2 yrs) and have had that laptop, problem free for 6 years. I passed it on to one of my children 3 years ago. Still no issues.

  • 80 Posted by rflashj on Thu Sep 3, 2009 8:38PM EDT Report Abuse

    I purchased a used Dell Latitude CSXi from a used computer store over three years ago and never had a problem. Because of Vista, I would not buy a used computer today. Most used laptops won't be able to handle the upgrade, and I know that in less than a year I will be looking for something newer that can run the most recent programs.

  • 81 Posted by cristnogion on Thu Sep 3, 2009 3:31PM EDT Report Abuse

    I like the comment comparing the laptop to a car. Like a car, your experience with a used laptop will be better if you know how to do a few basic things, like swapping out the hard drive (a common thing to have to do with laptops). Just like cars, know what you are getting, though. If you only need a machine to type papers and check your email, most laptops that are less than seven years old will more than do the job. If you want to play games that use large amounts of processor power, keep looking for something newer. A good thing to ask the buyer about is battery life. Replacement batteries can be bought, but they're pretty pricey.

  • 82 Posted by ksdaddy on Thu Sep 3, 2009 4:54PM EDT Report Abuse

    In 2002 I bought a 1997 IBM Thinkpad 560 for $150. I still use it. It had been upgraded to Win 98 before I got it. It has a tiny 1.8 hard drive and it's maxxed out at 72 megs of RAM. By today's standards it shouldn't even WORK, but I use it nonetheless when out of town and wanting internet access at the motel room. By contrast, my 2002 Dell Dimension PC with XP barely runs anymore. What's up with that? Did Windows reach their peak performance and user-friendliness with 98?

  • 83 Posted by pswen2 on Thu Sep 3, 2009 8:20PM EDT Report Abuse

    I bought a used Compaq laptop nearly a year ago on eBay, and have been very very pleased with it! I looked for someone locally so I could test it first and be reasonable sure it would not be damaged in "shipping" to me. It came with 2GB ram and a 100GB hard drive!! And the top AMD Sempron chip available at that time. And even though it was a year old then, it has been absolutely great for my modest computer/internet needs! All this for $550! Still can't get that kind of price today even on sale in a laptop.

  • 84 Posted by tcllaw on Thu Sep 3, 2009 9:57PM EDT Report Abuse

    In Mid-January I bought a used laptop off of Craigslist for my 17 year old daughter's birthday. I paid $400.00 (of course cash). It seems perfect except for a problem with it freezing after playing music for 45 mins -- but in my world that is minor compared to the savings I got. If I had NOT gotten it used, then she would not have gotten a laptop. I knew it was a risk -- but the guy was 30-something and 'seemed honest' (i know, i know...). Maybe we just got lucky -- because everyone told me not to do it -- she is really pleased with it.

  • 85 Posted by me.correia on Thu Sep 3, 2009 7:14PM EDT Report Abuse

    I bought a used Gateway Solo on ebay and its worked perfectly. In fact the seller told me the sound card was broken but it wasn't, so that was a plus.

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