Wed Sep 30, 2009 7:16PM EDT
See Comments (21)
The city of St. Cloud, Florida may not have the name recognition of bigger burgs, but it does have one (somewhat arguable) claim to fame, as the nation's first community to give city-wide wireless Internet access to all of its residents, for free.
That 2006 project has been hailed as a success, covering 15 square miles of the city and providing Wi-Fi to its 32,000 citizens. But now those days have come to an end, as St. Cloud is boarding up the service.
Why didn't it make it? For starters, the city says that no one was using the network, with just 2,500 devices a day connecting to the Wi-Fi grid. But really it's the massive investment in the system that really must have raised eyebrows, particularly in these trying economic times. The original $2.6 million investment is gone, but the city had also been spending $600,000 a year on the network for maintenance to keep it up and running. That's a gargantuan investment in servicing the data needs (likely intermittent at that) of a mere 2,500 people a day.
There's also the not-so-little issue of the problem of citizens complaining that the system just didn't work.
With the city facing a $1.3 million budget shortfall, pulling the plug on the network must have been an easy call, however sad it is to see one of the few remaining municipal Wi-Fi networks in the nation go dark. Muni Wi-Fi, once one of the brightest promises of our connected society, is now little more than a footnote in the big book of high-tech disasters. Too expensive to install and maintain, slow and buggy as can be, and ignored by the populace, these plans just seem to have no avenue for success.
St. Cloud isn't totally giving up on the network: It's keeping part of the wireless grid alive for use by the city for municipal business. If the City Council votes, it could eventually be reopened to the public. Yeah, that'll happen.
Join in the discussion. Here you'll see the comments in the order they were posted.
$600K a year for maintenance??? They were definitely doing something majorly wrong.
Hey Christopher, Thanks for blogging about this. This is Etan Horowitz. I wrote the original story about St. Cloud shutting down its Wi-Fi. Just wanted to let you know that last night, after hearing from dozens of angry residents, the City Council decided to extend the free Wi-Fi network for at least 120 days and try to save it. Details here: http://bit.ly/bB0wU Thanks Etan
if it was quality service (decent speed and up time) the residents are only paying 240/yr for internet access. Hello!! Thats $20/month, who else is getting their internet access for $20/month? Many of the other residents are stupid for not utilizing it and the city is stupid for not offering it as a pay service then. Of course it was probably government run so speed, up time, and service probably were not good.
anza_1? Um me... right over here. I'm getting my DSL for $20 a month. No contracts. No bundles. I don't even have a phone line. Through my local phone company. No special discounts, either. Just call your phone company. Ask for a "dry loop" service and you can ditch your phone. Before you go blasting everyone in St. Cloud for being so "stupid", maybe you should quit worrying about everyone else's internet rate and change your own? Unless you LIKE hanging out at Starbucks all day getting free internet? The rest of us have other things to do... they're called JOBS and LIVES.
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1 Posted by anorak33 on Thu Oct 1, 2009 3:33AM EDT Report Abuse
OK, this seems like it is retaliation by disgruntled councilmen who failed to get a hike in the property tax millage. There are many more than 2500 users every day, and it isn't a bad service now its got over its teething troubles. Roll on election time! We can vote out those councilmen who are treading on the faces of the poorer citizens who used this great service. Why is it St Cloud cannot apparently afford this but has so many cops and so many code enforcement employees all driving round in brand new gas hungry pickups? Says it all! St Cloud used to be a good place to live.