Bad RAM more common than you'd think

Thu Oct 8, 2009 6:55PM EDT

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Why'd your computer crash on you? It's easy to blame Microsoft or a bum device driver (I know, I do it all the time, myself), but any number of issues may really be at fault when the blue screen of death comes a-callin'.

This week Google, courtesy data gleaned from the thousands of computers it operates and upon which it keeps religious tabs, offers some insight into a relatively unheralded and poorly-understood problem that all computers may eventually encounter: Bad RAM.

The bottom line is that RAM errors "are not rare events," according to the academics and Google researchers looking into the problem, and that error rates are "much higher than previously reported" when looking at memory units.

To simplify the information presented in the study: Roughly one in three servers on the Google network experienced a RAM fault over the course of a year of operation. Google servers (along with most servers) use a special type of RAM which allows errors to be recovered from without a crash. Typical desktop and laptop RAM does not have this feature, so a bug in the RAM chip typically means a crash.

The good news is that PC-based RAM problems aren't often that bad since PC RAM is often used to "park" data for longer periods of time than you'd think. In servers, RAM is used much more frequently, so a bad sector can create a much bigger problem. The bad news is that diagnosing a RAM problem isn't exactly easy. Tools like Memtest86 can help, but few users have ever even heard of these programs, much less run them regularly to diagnose crash situations.

Ultimately there's not a whole lot you can do about any of this. But if you're experiencing a lot of problems and find you're not doing the same thing every time the computer crashes, give Memtest86 a try -- you never know what it'll turn up. Maybe your computer problems aren't your fault at all... unless you're winter-born or something.

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  • 1 Posted by kupriaa1 on Thu Oct 8, 2009 9:05PM EDT Report Abuse

    Bad sectors? Im not so sure about that. The problem with the MemTest86 and Microsofts memory tester is that it is reliant on the underlying processor, frontside bus, memory bus, and the buses used to transfer data from the CD to memory. If any one of these items is bad during the transfer process these tools cannot accurately determine what the true problem is. There are a few expensive tools to test memory from CST but they are expensive and few have even heard of these.

  • 2 Posted by kupriaa1 on Thu Oct 8, 2009 9:08PM EDT Report Abuse

    Bad sectors? Im not so sure about that. The problem with the MemTest86 and Microsofts memory tester is that it is reliant on the underlying processor, frontside bus, memory bus, and the buses used to transfer data from the CD to memory. If any one of these items is bad during the transfer process these tools cannot accurately determine what the true problem is. There are a few expensive tools to test memory from CST but they are expensive and few have even heard of these.

  • 3 Posted by macksumum1 on Thu Oct 8, 2009 9:18PM EDT Report Abuse

    a cheap motherboard will go bad far faster than any ram will.

  • 4 Posted by mauricesean on Fri Oct 9, 2009 12:00AM EDT Report Abuse

    Yo sik3dfkowerl subject is bad RAM, your's seems to have a bug, suggest U keep your equine WAY-OT posts off this thread. I'm sure Yahoo abuse report will agree if it is gone REAL soon :-) CHKDSK /F your self.

  • 5 Posted by jdlech on Fri Oct 9, 2009 9:52AM EDT Report Abuse

    I found a better test. Believe it or not SimCity 4 is extremely sensitive to ram. When it detects a memory error, it simply dumps the user to the desktop without any warning. It will do this even on a perfectly clean system. The game will reject overclocked motherboards or ram regularly. I have a very large city that I load into any system I test. If it runs for more than a few minutes, I know the system is as stable as the rock of Gibraltar. Rejection in safe mode usually means there's a hardware problem; almost always faulty or overclocked memory. And yes, I've found desktop systems overclocked right out of the box.

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