Verizon doubling early termination fees

Wed Nov 4, 2009 11:37AM EST

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It's called lock-in, folks: The tactic that works by ensuring that once you sign on with a product or a company, you have virtually no way to escape. You're stuck for life. Apple does this with the iPod by locking iTunes to its music player. Online e-mail providers do this regularly by making it impossible to get your email out of their system and onto another.

But perhaps the most notorious example of electronics lock-in is the good-old cell phone contract early termination fee. Every carrier has one: If you want to get out of your contract early, you'll pay at least a hundred bucks for the privilege. The carriers justify it by saying you get a better deal on your cell phone when you make the initial purchase, but for many, hanging on to a crummy phone for two years just isn't worth it, and many people find that after the first year has passed, they want out of the deal (usually so they can get an iPhone).

And that termination fee is always painful.

Well, if you sign up for new service with Verizon beginning November 15 or later, that early termination fee is about to start hurting much worse. According to Boy Genius Report, Verizon is preparing to double its ETF to a whopping $350 if you cancel your service before your contract is up. For users with a simple calling plan, that amount of money can be close to the fees for a year's worth of service.

Oh, there's a little bone thrown in there for you: For every month of your contract fulfilled, the company knocks $10 off the ETF. Great deal? Hardly: Cancel your 24-month contract in the 23rd month and you're still on the hook for a $120 termination fee. Ouch.

It's unclear if the new fee will apply to all devices or just mysterious "advanced" ones (see the link for further speculation), but either way this is a bad omen for all cell phone users, as all the carriers tend to raise prices and fees in lockstep with each other whenever they think they can get away with it. (See also: Text messaging fees.) And they usually do.

Get ready for some outrage, folks. Be mad!

Comments on Verizon doubling early termination fees

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  • 1 Posted by piratesresttrading on Wed Nov 4, 2009 12:45PM EST Report Abuse

    Yep, had the same experience with T-Mobile. after a year and 10 months of crappy service, failed phones, and excuses, I finally couldn't afford to have my business out of reliable contact with customers and cancelled. . . .and got slammed with a $200+ bill. I told the collection agent they sicced on me "mark me as refuse to pay". Where do these people get off? If my cable company couldn't keep the set on reliably, I'd cancel and get a dish, and they'd have no chance of putting on an "early termination fee". All this for limited phones, and, compared to the rest of the world, limited and unreliable service.

  • 2 Posted by kenglehn52 on Wed Nov 4, 2009 2:53PM EST Report Abuse

    No more extended contracts for me. From now on it's "pay as you go".

  • 3 Posted by bettencourt101638 on Wed Nov 4, 2009 3:00PM EST Report Abuse

    Just in case that some of you don't know, you can "cancel" your Verizon or any other those money hungry ----- s any time you want if you do not get the service where is promissed. I did it......with other one's and Verizon just going to loose ALL 5 lines with me shortlly; they're service is only "Very Good" for the new generation that are to LAZY to look for better deals.......they there....you just have to look for them. They ALL get money hungry....with me is "they-re" loss

  • 4 Posted by ephinn on Wed Nov 4, 2009 6:14PM EST Report Abuse

    Well, airlines continue to raise ticket prices in many ways so i guess everybody is just cashing in.

  • 5 Posted by packman1998 on Wed Nov 4, 2009 6:49PM EST Report Abuse

    these companies are just ripping off us consumers and they want us to stick with them, i rather do a non contract company.

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