Copier + Hard Drive: A Dangerous Combination

Thu Mar 15, 2007 7:04PM EDT

See Comments (319)

It sounds like a slam dunk: Put a hard drive into a standard photocopier, so (depending on the copier's configuration) you can have a digital version of anything you run through the machine. That way, if the original is ever lost, you can always run back to the backup. (I hadn't realized this, but copiers have been including hard drives for five years now.)

But now people are finally waking up to the wrinkle in this plan, which should have been obvious: What do people use copiers for, anyway? Yes, for company flyers and employee manuals, but also for tax returns, insurance cards, photo IDs, and Social Security paperwork. Now what happens when that copier gets old and is sold on eBay? Gulp. Computerworld has more of the story.

Copiers are hardly highly-secure devices, and such data could be accessed via a network connection, too.

The wake-up call is, surprisingly, being delivered by Sharp, a manufacturer of these devices. The company polled Americans and found that 54 percent of those surveyed had no idea that photocopiers stored digital versions of everything put on the glass. Count me in the majority, I guess.

What to do? Naturally, Sharp (and presumably other companies too) are promoting its newer copiers, which encrypt digitally stored copies and "virtually shred" recent ones so they can't be recovered. If you've got such features on your office machine, make sure you use them. But also remember that next time you make copies at Kinko's or another copy shop, you could be leaving behind a copy of anything you reproduce. Behave accordingly.

LINK: Photocopiers: The newest ID theft threat 

Comments on Copier + Hard Drive: A Dangerous Combination

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  • 66 Posted by frankshu on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    How big is the hard disk? What happens when its full? Does the copier stop working? Or does it dump the old data, first-in-first-out?

  • 67 Posted by itsmekraig on Thu Sep 3, 2009 4:25PM EDT Report Abuse

    How easy / difficult is it to view all paper / images that was put on the glass? Simple PC connection? Special software? Please advise.

  • 68 Posted by lesliebogdandy on Thu Sep 3, 2009 6:49PM EDT Report Abuse

    oh,----- my social sucruity and copys of my tax papers.AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

  • 69 Posted by mystdancer50 on Thu Sep 3, 2009 7:32PM EDT Report Abuse

    Wow. I didn't even think about the Kinko's thing. Thanks for the heads up, Christopher.

  • 70 Posted by hecman1us on Thu Sep 3, 2009 4:17PM EDT Report Abuse

    why can't I email this link to any body else, I find it very important.

  • 71 Posted by photoguy1967 on Thu Sep 3, 2009 8:10PM EDT Report Abuse

    I think the guys at that 7-11 are possible terrorists...they will use your info. to buy weapons of mass destruction. have fun in jail.

  • 72 Posted by graphicdesign04 on Thu Sep 3, 2009 4:12PM EDT Report Abuse

    Anyone can steal your idenity any way shape or form. This just makes it easier for them to do it. I should know because I am a victuim of idenity theft.

  • 73 Posted by newgator9999 on Thu Sep 3, 2009 7:36PM EDT Report Abuse

    And to think that people actually copy body parts! ;-o

  • 74 Posted by lordantman101 on Thu Sep 3, 2009 6:56PM EDT Report Abuse

    Being a person that works in the copier business. Any person who sold you the copy machine should have disclosed this information to you to begin with. If they didnt give a demo then they should have at least gave you the manual. Of course most people sleep through the demo and don't bother reading the manual. In that case to bad, you get what you deserve. People need to take responsibility for their actions. As far as protection is concerned its very easy so don't bother trying to scare all these people because you cant figure it out. Erasing the data is just as easy. Sounds like another person just trying to put the public into another panic. Sorry didn't work on me. I have a brain.

  • 75 Posted by count_of_ny on Thu Sep 3, 2009 3:30PM EDT Report Abuse

    i didnt know that but the question we should all ask is why didnt the retard that made up this technology realize this in the first place?

  • 76 Posted by promacservice on Thu Sep 3, 2009 8:20PM EDT Report Abuse

    I have been selling copiers for over 8 years now and yes most of the digital copiers now come with hard drives. Yes, getting personal information is possible but only if the scanned document actually get to the hard drive. Normal copying is not done through the hard drive at all. I don't anyone needs to worry about having there personal info getting to the wrong hands. Now, if you are scanning or storing images on that hard drive then yes there is possibility that the info can be found on there. Our machines though have a encoding and decoding sceem so that you can make out what it is just from accuiring the hard drive and pulling out info on it. I would think most major brands have the same type of security feature. We make sure that the all our machines are set up so that all the info on that hard drive is deleted when we either get the machine from our customer or is returned. We take pride in taking care of all these things for our customers. Remember that your computer hard drive has more information on there that can be more damaging to you then a copier does and if someone wants to get the info from any hard drive then they can unless the drive is deleted properly.

  • 77 Posted by dennis111059 on Thu Sep 3, 2009 3:41PM EDT Report Abuse

    I am a photocopier tecnician with no affilation with any one brand of copier while it is true most newer copiers have hard drive that can store your documents, all copiers that i know of, do not do that automatically,You have to direct the machine to store in it's hard drive. IT does not make sense to store documents on public copiers.you would quickly fill hard drive space then what?

  • 78 Posted by lovee_hateseveryone on Thu Sep 3, 2009 6:57PM EDT Report Abuse

    i dont think so until u r not copying ant=ything confidential or illegal lovee.... india

  • 79 Posted by joshsloth on Thu Sep 3, 2009 4:41PM EDT Report Abuse

    Copiers are hardly dangerous. The ones that are probably a bit risky are the ones with network connections. So if you see an rj-45 cable anywhere then you know you are at risk somewhat. And even then you can't really go digging for a past copy unless you purposely save the file on the copier, which then makes that copy available to anyone on the network that has added the copier as a shared resource. So as long as you don't save it you're pretty safe even though the copies you made might still be on the hardrive, but I doubt your boss or kinkos/7-11 employee is going to tear apart the copier, remove the hardrive and try and somehow pull data off of it. Probably possible if you're a computer geek...but highly unlikely since high tech copiers run you about 5 or 10 grand and you're not gonna go pulling the copier apart unless you're a copier repair man.

  • 80 Posted by frankshu on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    How big is the hard disk? What happens when it's full? Does it purge the old data, first-in-first-out?

  • 81 Posted by ms00017 on Thu Sep 3, 2009 7:28PM EDT Report Abuse

    Ok Folks, here is some equally important pap to scare you. My name is chicken little and the sky is falling.

  • 82 Posted by m1022collins on Thu Sep 3, 2009 7:01PM EDT Report Abuse

    oh great - one more thing that can steal our lives - thanks for the paranoia

  • 83 Posted by mbilic_2000 on Thu Sep 3, 2009 7:12PM EDT Report Abuse

    I somehow believe that one sentence in this text is a bit misleading: "That way, if the original is ever lost, you can always run back to the backup". I think this is not the case, you should not be able to backup anything unless specifically requested, or when storing a template. Hard drive there has a primarily role as a buffer device. Someone correct me if I'm wrong.

  • 84 Posted by jose96d on Thu Sep 3, 2009 4:41PM EDT Report Abuse

    It was my behind that got me promoted then..........

  • 85 Posted by fine8765 on Thu Sep 3, 2009 4:00PM EDT Report Abuse

    wow i never knew that you could really backup something that you have "lost" that could be very valuble to someone that does something that is important and they lose thier paper or something. i'm going to spread the word about this!!!!

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