9 Ways to Save Money on Your Cell Phone Bill

Thu Apr 26, 2007 11:27PM EDT

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When's the last time you took a good, hard look at your mobile phone bill? Kind of shocking, isn't it? Most people are now paying more for their cell phone than for a tricked-out land line. And for what? Some games you never play and a ringtone from "In Da Club"? Here's how to attack your cell phone bill and cut it down to size.

  1. Right-size your minutes. If you have a substantial number of minutes leftover every month, cut back as much as possible. Most plans let you carry over minutes from a prior month, so don't worry if you're a few minutes over once in awhile, provided you have a few dozen minutes in reserve. (Just be careful not to use them all up: Overage is crazy expensive.)
  2. Check for services you don't use. Cingular signed me up for a $3 a month emergency roadside assistance plan which I never asked for. One call got the service removed.
  3. Get rid of old games and ringtones. Though less common now than a few years ago, some of this stuff still comes with recurring billing, which can really add up. Third-party providers are the worst of the bunch, often using misleading tactics to trick you into subscribing for useless services. That dumb fishing game isn't worth $60 a year. Rather than spend $2.50 on a ringtone, make your own out of the MP3 you already own, for free.
  4. Take advantage of in-network and friends & family plans. Many carriers offer free calls to certain numbers or other phones on their wireless network. Ask your most frequent callees what carrier they're on and follow suit.
  5. Consider pay-as-you-go. If you make only a few calls a month, smaller carriers like Virgin, Boost, and STI let you pay by the minute. Cingular, Verizon, and T-Mobile also offer prepaid plans if you ask, but be warned, smaller carriers often suffer from poor coverage and prepaid phones are usually very basic and unsexy (though T-Mobile offers a prepaid Sidekick).
  6. Axe data services. Do you really need mobile email? Text messaging? High-speed web browsing? If you can't live without it, keep the services, but at $15 to $50 extra a month, you could be facing an extra $600 in expense each year for something you never use. The worst offenders: Entertainment packages, which let you watch TV clips and hear a few songs for a ridiculous $20 a month. Even if you have a music-capable phone you don't have to subscribe to the media plan. Just load it up with your own MP3s and listen to your music for free.
  7. Stop it with all the texting. If you're paying by the message, that's about 15 cents for each "Hey what u doin????" Just call the person instead. And I hate to break it to you, but your votes for Jordin on American Idol just aren't going to matter.
  8. Don't be afraid to dispute inaccurate charges. Watch your bill closely for third-party charges which you may not have authorized. The key is to identify where the charges are coming from, as soon as possible. (Two great stories can be found here.) Be forceful when you call. Cell phone companies will often cave if you demand satisfaction and threaten to leave for another carrier, and third-party companies can often be coerced into refunding several months of unauthorized billing.
  9. Report lost or stolen cell phones immediately. Thieves can quickly run up multi-thousand dollar bills and, if you don't report the loss, you're liable for the damage. The web is littered with reports of people stuck with bills for 10 grand or more after innocently misplacing their phone.

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  • 26 Posted by blondebutsmarte796 on Thu Sep 3, 2009 3:09PM EDT Report Abuse

    The reason that everyone texts all of the time is because some of the time you just need to know one thing and it wont flow in a conversation. You cant just call someone (anyone from you best friend to someone that you never talk to) and be like what are you doing?

  • 27 Posted by redrooster1122 on Thu Sep 3, 2009 8:34PM EDT Report Abuse

    I mentioned this earlier... Don't go with Sprint. I have been with them for seven years; the last five have not been by choice. Every month, and I am not exagerating, there is a different charge on my bill that I NEVER authorized. Every month I talk (sternly) to a rep and EVERY month I watch my account closely. I am a sensible person but this company has me seriously thinking about anger management classes. At first, when my bill started getting phantom charges, I would go into a Sprint store and demand that someone explain to me why I am being charged extra for unlimited text messaging. I mean, it says, "Unlimited Text Messaging." Why am I having to pay $30 more a month for going over??? Stupid! After they give me the run around and promise to make things better, I feel like progress has been made... Only to find out one more thing has been added in lieu of being fixed. I've stopped going into the stores because I get angry at a stranger. I call in every month now and complain to a stranger. Although it is still ruining someone else's day, at least I don't have to look at them. I understand that it is not their fault but how many times do I have to call to get something properly altered? And how many times will they charge me for something that was unauthorized? I can tell you: 66 times. This is how many times I have had to go into or call Sprint in the past 5 years. (When I had automatic billing from my checking, I've had to call more than once a month.) Save yourself the trouble and go with a month-to-month plan. That way you can monitor your account more closely. And look into who has the best customer service. The past few years it has been T-Mobile but from these accounts, it is hard to tell anymore...

  • 28 Posted by foxy_sweetheart_13 on Thu Sep 3, 2009 4:02PM EDT Report Abuse

    First for tmobile ... most of the phones you get have an option to not allow texts to be recieved or sent.. i have had tmobile for 2 years now.. i am very please with them so far.. the lady i usally work with gives me the cheapest option for any problems i have.. i have 700 minutes that i never use more than 200 most months because most everyone i call is also tmobile.. and i have unlimited texts, pic messages, and instant messaging for 10 dollars a month... my total bill gets to 80 dollars a month.. and i have two lines... and i have heard sprint is the worse to be with... and i know a lot of people that have been happiest with cingular...

  • 29 Posted by bokmade on Thu Sep 3, 2009 3:11PM EDT Report Abuse

    the problem is our habit, we like to use the cell phone even in car just for waste the time and we don't care at all about the bill that's way we shocked end of Evey months.

  • 30 Posted by abijahstrong on Thu Sep 3, 2009 2:44PM EDT Report Abuse

    I have Sprint now, and I like it very much. Its not as good as the first deal I ever had, but its a newer and more modern deal also. I have not had any problems with them since the first time I asked about a phone. I didn't know what I was asking for, and the rep was doing a crappy job, but I get better reception than Cingular, and I don't get charged an extra fourty-three dollars a month that I should not be getting.

  • 31 Posted by kayburgh on Thu Sep 3, 2009 4:48PM EDT Report Abuse

    Yes you can block text messages just ask...BUT do you REALLY want to?? Texting can SAVE you minutes on your bill and is not expensive to add a text pak. For instance you can add 5.00 for 250 messages to Verizons plan..THATS 50.00 dollars worth of texting!! Or you can add a 20.00 pak that gives you UNLIMITED text to ANYONE!!! Thats PRICELESS!! Text "talk" all you want to anyone in the USA!! WOW

  • 32 Posted by djanimaequeen on Thu Sep 3, 2009 3:44PM EDT Report Abuse

    To make your own ringtones. It helps to have phone that has a usb cable to connect directly to your computer. If not you can email, bluetooth, or post the ringtone to a website (haven't tried this with MySpace yet, but I'm sure it works) and send the link to your phone. For that last option, you will need data service unless they charge you per data usage. Anyway to make ringtone from your mp3, you need to have mp3 editing software like wavepad or something of the like. A demo version can be downloaded for free. It's really cool because you can pick the part of the song that you like (which sometimes may not be the hook or chorus). Make sure to save the file in MP3 format (also make sure your phone can play mp3 files, which most can). Have fun!!!!

  • 33 Posted by djanimaequeen on Thu Sep 3, 2009 3:44PM EDT Report Abuse

    redrooster1122 I haven't had sprint for home service but I manage an account at work and I do agree with the billing issues. As for T-mobile having the best customer service I would have to disagree with you. While it may have been true in the past, their customer service has degraded badly over the last couple years. I've had T-Mobile, Verizon, and Cingular (and now AT&T!...) and I would have to say it's Cingular/AT&T at the top of the customer service list. Next would be Verizon. I'm a habitual churner I'll feely admit..it's the only way I get a smokin deal on a new phone!!

  • 34 Posted by tlking70 on Thu Sep 3, 2009 10:12PM EDT Report Abuse

    For text messaging most companies let you buy an unlimited plan. You can spend $5-$15 a month for different plans if you use it a lot.

  • 35 Posted by memories_of_us0520 on Thu Sep 3, 2009 7:16PM EDT Report Abuse

    In response to tip #6, it says to upload your own mp3s to your phone for free instead of purchasing a subscription mp3 download service, well as far as I know Verizion Wireless still requires you to buy their Vcast monthly, even if you only want to upload your OWN music to your phone and not buy theirs. They lock the feature on their phones. I didn't find this out until I had already bought a data cable to upload mp3s from my computer to my phone, and found that I STILL couldn't, without purchasing Vcast. Just putting this out there since the article didn't research this enough

  • 36 Posted by lilgipsi on Thu Sep 3, 2009 6:51PM EDT Report Abuse

    All the cell-phone companies are a rip-off. I have Vonage and my phone bill is always $24.99 per month, all long distance and local call are included. You can keep the cell phones. If I ever get one it will be a pay-as- you-go.

  • 37 Posted by theprincess_jacqui on Thu Sep 3, 2009 10:04PM EDT Report Abuse

    With Cingular they can block text messages from anyone, but you still receive Cingular related text messages. I know it works because I had them do it for me and it didn't cost me anything, unfortunately I had to pay for the text messages that I occurred during that time (which was only about 5 text messages).

  • 38 Posted by californiaadreamingg on Thu Sep 3, 2009 3:16PM EDT Report Abuse

    Go with Verizon...they are the best, they only charge 10 dollars a month for unlimited in texting, and if you don't want texting they will block it for you. They have never screwed up on my billing either. Plus they have great converage. :]

  • 39 Posted by cantbepurrfect on Thu Sep 3, 2009 3:17PM EDT Report Abuse

    kgsmith1, the reason not alot of people know of the $29.99/200 minute is because it's not advertised in most Sprint flyers. Reps won't offer it because they are paid based on the plan they sign you up for. I work in a retail store that handles different carriers. Some will come in and know exactly what they want plan wise. Others have no idea how much they're gonna be using the phone. The way I present it is, sign up for the next plan that's higher than what you think you'll use. That way, if you do go over what you expect to be using, you're not being charged as much as 45 cents a minute! It's cheaper to lower your plan than pay the overage. Also, most carriers allow you to change your plan, risk free, within the first 30 days. Studies have proven that most will determine the average amount of minutes they need within the first 30 days. With Sprint in particular, over 70% of customers call in to raise their calling plan within the first 30-60 days because they are using the phone more than they realized they wood. I've been with Sprint for 6 years. Anyone who's had them for that long has to admit that their customer service has gotten better than it was before. You do have to be a little on the forceful side though. Telling them what they're gonna do for you isn't gonna get you anywhere. Also, you can't really base coverage off the carrier alone. The phone makes a HUGE difference. I'll use Sprint again for example, place a Samsung phone and a Sanyo phone, activated, side by side. Chances are, the Sanyo phone will overpower the Samsung by a long shot. Sanyo phones usually work best with Sprint with the exception of a couple. Your area matters too. If you think you're gonna get full on coverage in a highly wooded area or on the base of that mountain, more than likely, you're not. Many provider's websites now offer a coverage map which not only tells you what kind of coverage you'll have, but where their towers are located and if there's a problem with that tower. All providers that I've dealt with do offer at least 14 days to get out of your aggreement and most are now offering 30 days. As for the insurance, it's usually when you don't have insurance that something happens to your phone. Just keep in mind, usually when you do an insurance claim, it's about $50 and they replace it with a RECONDITIONED phone and it's the same phone or one comprable and you can usually only make 2 insurance claims a year; one every 6 months. Everyone's got their issues with all carriers. It's people's personal opinions and shouldn't reflect the company fully. I've heard complaints about every provider. If you look up a provider on the Better Business Bureau(sp), more than likely, you'll find complaints on all providers. They're not perfect. There are people out there who get real bitter when they don't get what they want. It happens. Had to put my two cents in. Thanks for reading.

  • 40 Posted by sammfalcon on Thu Sep 3, 2009 9:02PM EDT Report Abuse

    I need to tell my friends about this! I know some of my friends cell phone bills that are about 400-500 dollars a month because of Texing or stolen! Thanks Christ for the advice!

  • 41 Posted by timothygrijalva on Thu Sep 3, 2009 10:10PM EDT Report Abuse

    CINGULAR DOES CHARGE FOR TEXT MESSAGES YOU DON'T READ. It's actually 15 cents for each one.

  • 42 Posted by thomd3203 on Thu Sep 3, 2009 10:08PM EDT Report Abuse

    To kgsmith, I need something like that! How long have you been with them. I don't think that plan exsist anymore. I've been with them for almost three years and have never heard of it. I'm so unhappy with them.After looking at some new plans yesterday with other companys (I'm debating switching, I've been debating for over a year) I came to the conclusion that every phone company has it's pros and cons. For example not every company offers night/weekend minutes starting at 7 I'm so used to it I can't go back, plus I don't have a house phone and Tmobile charges $15 for unlimited text whereas I pay $10 I need that...I'm a BIG texter. Other companys had similar cons. Dancer121_mr what company are you with paying only $5 a month for unlimited text?

  • 43 Posted by ruthiemiller06 on Thu Sep 3, 2009 8:57PM EDT Report Abuse

    Go with Metro. It's cheap and I always get good service. $40 a month gets you unlimited local, long distance, and texting. Can't beat that with a stick.

  • 44 Posted by thomd3203 on Thu Sep 3, 2009 10:08PM EDT Report Abuse

    Hi again kgsmith1, okay there is such a plan. I just checked thier website...but night/weekend minutes starting at 9pm, I can't do that. You must have a land line.

  • 45 Posted by sinasinthehouse@sbcglobal.net on Thu Sep 3, 2009 9:23PM EDT Report Abuse

    Wow this is very helpful. Man my bill was 200 dolars. Buit now it lowered down to 50 dollars im happy that someone wrote this

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