Thu Apr 26, 2007 11:27PM EDT
See Comments (176)
When's the last time you took a good, hard look at your mobile phone bill? Kind of shocking, isn't it? Most people are now paying more for their cell phone than for a tricked-out land line. And for what? Some games you never play and a ringtone from "In Da Club"? Here's how to attack your cell phone bill and cut it down to size.
Join in the discussion. Here you'll see the comments in the order they were posted.
I mentioned this earlier... Don't go with Sprint. I have been with them for seven years; the last five have not been by choice. Every month, and I am not exagerating, there is a different charge on my bill that I NEVER authorized. Every month I talk (sternly) to a rep and EVERY month I watch my account closely. I am a sensible person but this company has me seriously thinking about anger management classes. At first, when my bill started getting phantom charges, I would go into a Sprint store and demand that someone explain to me why I am being charged extra for unlimited text messaging. I mean, it says, "Unlimited Text Messaging." Why am I having to pay $30 more a month for going over??? Stupid! After they give me the run around and promise to make things better, I feel like progress has been made... Only to find out one more thing has been added in lieu of being fixed. I've stopped going into the stores because I get angry at a stranger. I call in every month now and complain to a stranger. Although it is still ruining someone else's day, at least I don't have to look at them. I understand that it is not their fault but how many times do I have to call to get something properly altered? And how many times will they charge me for something that was unauthorized? I can tell you: 66 times. This is how many times I have had to go into or call Sprint in the past 5 years. (When I had automatic billing from my checking, I've had to call more than once a month.) Save yourself the trouble and go with a month-to-month plan. That way you can monitor your account more closely. And look into who has the best customer service. The past few years it has been T-Mobile but from these accounts, it is hard to tell anymore...
First for tmobile ... most of the phones you get have an option to not allow texts to be recieved or sent.. i have had tmobile for 2 years now.. i am very please with them so far.. the lady i usally work with gives me the cheapest option for any problems i have.. i have 700 minutes that i never use more than 200 most months because most everyone i call is also tmobile.. and i have unlimited texts, pic messages, and instant messaging for 10 dollars a month... my total bill gets to 80 dollars a month.. and i have two lines... and i have heard sprint is the worse to be with... and i know a lot of people that have been happiest with cingular...
the problem is our habit, we like to use the cell phone even in car just for waste the time and we don't care at all about the bill that's way we shocked end of Evey months.
I have Sprint now, and I like it very much. Its not as good as the first deal I ever had, but its a newer and more modern deal also. I have not had any problems with them since the first time I asked about a phone. I didn't know what I was asking for, and the rep was doing a crappy job, but I get better reception than Cingular, and I don't get charged an extra fourty-three dollars a month that I should not be getting.
Yes you can block text messages just ask...BUT do you REALLY want to?? Texting can SAVE you minutes on your bill and is not expensive to add a text pak. For instance you can add 5.00 for 250 messages to Verizons plan..THATS 50.00 dollars worth of texting!! Or you can add a 20.00 pak that gives you UNLIMITED text to ANYONE!!! Thats PRICELESS!! Text "talk" all you want to anyone in the USA!! WOW
To make your own ringtones. It helps to have phone that has a usb cable to connect directly to your computer. If not you can email, bluetooth, or post the ringtone to a website (haven't tried this with MySpace yet, but I'm sure it works) and send the link to your phone. For that last option, you will need data service unless they charge you per data usage. Anyway to make ringtone from your mp3, you need to have mp3 editing software like wavepad or something of the like. A demo version can be downloaded for free. It's really cool because you can pick the part of the song that you like (which sometimes may not be the hook or chorus). Make sure to save the file in MP3 format (also make sure your phone can play mp3 files, which most can). Have fun!!!!
redrooster1122 I haven't had sprint for home service but I manage an account at work and I do agree with the billing issues. As for T-mobile having the best customer service I would have to disagree with you. While it may have been true in the past, their customer service has degraded badly over the last couple years. I've had T-Mobile, Verizon, and Cingular (and now AT&T!...) and I would have to say it's Cingular/AT&T at the top of the customer service list. Next would be Verizon. I'm a habitual churner I'll feely admit..it's the only way I get a smokin deal on a new phone!!
For text messaging most companies let you buy an unlimited plan. You can spend $5-$15 a month for different plans if you use it a lot.
In response to tip #6, it says to upload your own mp3s to your phone for free instead of purchasing a subscription mp3 download service, well as far as I know Verizion Wireless still requires you to buy their Vcast monthly, even if you only want to upload your OWN music to your phone and not buy theirs. They lock the feature on their phones. I didn't find this out until I had already bought a data cable to upload mp3s from my computer to my phone, and found that I STILL couldn't, without purchasing Vcast. Just putting this out there since the article didn't research this enough
All the cell-phone companies are a rip-off. I have Vonage and my phone bill is always $24.99 per month, all long distance and local call are included. You can keep the cell phones. If I ever get one it will be a pay-as- you-go.
With Cingular they can block text messages from anyone, but you still receive Cingular related text messages. I know it works because I had them do it for me and it didn't cost me anything, unfortunately I had to pay for the text messages that I occurred during that time (which was only about 5 text messages).
Go with Verizon...they are the best, they only charge 10 dollars a month for unlimited in texting, and if you don't want texting they will block it for you. They have never screwed up on my billing either. Plus they have great converage. :]
kgsmith1, the reason not alot of people know of the $29.99/200 minute is because it's not advertised in most Sprint flyers. Reps won't offer it because they are paid based on the plan they sign you up for. I work in a retail store that handles different carriers. Some will come in and know exactly what they want plan wise. Others have no idea how much they're gonna be using the phone. The way I present it is, sign up for the next plan that's higher than what you think you'll use. That way, if you do go over what you expect to be using, you're not being charged as much as 45 cents a minute! It's cheaper to lower your plan than pay the overage. Also, most carriers allow you to change your plan, risk free, within the first 30 days. Studies have proven that most will determine the average amount of minutes they need within the first 30 days. With Sprint in particular, over 70% of customers call in to raise their calling plan within the first 30-60 days because they are using the phone more than they realized they wood. I've been with Sprint for 6 years. Anyone who's had them for that long has to admit that their customer service has gotten better than it was before. You do have to be a little on the forceful side though. Telling them what they're gonna do for you isn't gonna get you anywhere. Also, you can't really base coverage off the carrier alone. The phone makes a HUGE difference. I'll use Sprint again for example, place a Samsung phone and a Sanyo phone, activated, side by side. Chances are, the Sanyo phone will overpower the Samsung by a long shot. Sanyo phones usually work best with Sprint with the exception of a couple. Your area matters too. If you think you're gonna get full on coverage in a highly wooded area or on the base of that mountain, more than likely, you're not. Many provider's websites now offer a coverage map which not only tells you what kind of coverage you'll have, but where their towers are located and if there's a problem with that tower. All providers that I've dealt with do offer at least 14 days to get out of your aggreement and most are now offering 30 days. As for the insurance, it's usually when you don't have insurance that something happens to your phone. Just keep in mind, usually when you do an insurance claim, it's about $50 and they replace it with a RECONDITIONED phone and it's the same phone or one comprable and you can usually only make 2 insurance claims a year; one every 6 months. Everyone's got their issues with all carriers. It's people's personal opinions and shouldn't reflect the company fully. I've heard complaints about every provider. If you look up a provider on the Better Business Bureau(sp), more than likely, you'll find complaints on all providers. They're not perfect. There are people out there who get real bitter when they don't get what they want. It happens. Had to put my two cents in. Thanks for reading.
I need to tell my friends about this! I know some of my friends cell phone bills that are about 400-500 dollars a month because of Texing or stolen! Thanks Christ for the advice!
CINGULAR DOES CHARGE FOR TEXT MESSAGES YOU DON'T READ. It's actually 15 cents for each one.
To kgsmith, I need something like that! How long have you been with them. I don't think that plan exsist anymore. I've been with them for almost three years and have never heard of it. I'm so unhappy with them.After looking at some new plans yesterday with other companys (I'm debating switching, I've been debating for over a year) I came to the conclusion that every phone company has it's pros and cons. For example not every company offers night/weekend minutes starting at 7 I'm so used to it I can't go back, plus I don't have a house phone and Tmobile charges $15 for unlimited text whereas I pay $10 I need that...I'm a BIG texter. Other companys had similar cons. Dancer121_mr what company are you with paying only $5 a month for unlimited text?
Go with Metro. It's cheap and I always get good service. $40 a month gets you unlimited local, long distance, and texting. Can't beat that with a stick.
Hi again kgsmith1, okay there is such a plan. I just checked thier website...but night/weekend minutes starting at 9pm, I can't do that. You must have a land line.
Wow this is very helpful. Man my bill was 200 dolars. Buit now it lowered down to 50 dollars im happy that someone wrote this
Please enable your browser's cookies to activate the My Tech column.
| Computers | Home Office | Wi-Fi & Networking | Phones & PDAs | Cameras & Camcorders | TV & Home Theater | Portable Audio |
|---|---|---|---|---|---|---|
26 Posted by blondebutsmarte796 on Thu Sep 3, 2009 3:09PM EDT Report Abuse
The reason that everyone texts all of the time is because some of the time you just need to know one thing and it wont flow in a conversation. You cant just call someone (anyone from you best friend to someone that you never talk to) and be like what are you doing?