9 Ways to Save Money on Your Cell Phone Bill

Thu Apr 26, 2007 11:27PM EDT

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When's the last time you took a good, hard look at your mobile phone bill? Kind of shocking, isn't it? Most people are now paying more for their cell phone than for a tricked-out land line. And for what? Some games you never play and a ringtone from "In Da Club"? Here's how to attack your cell phone bill and cut it down to size.

  1. Right-size your minutes. If you have a substantial number of minutes leftover every month, cut back as much as possible. Most plans let you carry over minutes from a prior month, so don't worry if you're a few minutes over once in awhile, provided you have a few dozen minutes in reserve. (Just be careful not to use them all up: Overage is crazy expensive.)
  2. Check for services you don't use. Cingular signed me up for a $3 a month emergency roadside assistance plan which I never asked for. One call got the service removed.
  3. Get rid of old games and ringtones. Though less common now than a few years ago, some of this stuff still comes with recurring billing, which can really add up. Third-party providers are the worst of the bunch, often using misleading tactics to trick you into subscribing for useless services. That dumb fishing game isn't worth $60 a year. Rather than spend $2.50 on a ringtone, make your own out of the MP3 you already own, for free.
  4. Take advantage of in-network and friends & family plans. Many carriers offer free calls to certain numbers or other phones on their wireless network. Ask your most frequent callees what carrier they're on and follow suit.
  5. Consider pay-as-you-go. If you make only a few calls a month, smaller carriers like Virgin, Boost, and STI let you pay by the minute. Cingular, Verizon, and T-Mobile also offer prepaid plans if you ask, but be warned, smaller carriers often suffer from poor coverage and prepaid phones are usually very basic and unsexy (though T-Mobile offers a prepaid Sidekick).
  6. Axe data services. Do you really need mobile email? Text messaging? High-speed web browsing? If you can't live without it, keep the services, but at $15 to $50 extra a month, you could be facing an extra $600 in expense each year for something you never use. The worst offenders: Entertainment packages, which let you watch TV clips and hear a few songs for a ridiculous $20 a month. Even if you have a music-capable phone you don't have to subscribe to the media plan. Just load it up with your own MP3s and listen to your music for free.
  7. Stop it with all the texting. If you're paying by the message, that's about 15 cents for each "Hey what u doin????" Just call the person instead. And I hate to break it to you, but your votes for Jordin on American Idol just aren't going to matter.
  8. Don't be afraid to dispute inaccurate charges. Watch your bill closely for third-party charges which you may not have authorized. The key is to identify where the charges are coming from, as soon as possible. (Two great stories can be found here.) Be forceful when you call. Cell phone companies will often cave if you demand satisfaction and threaten to leave for another carrier, and third-party companies can often be coerced into refunding several months of unauthorized billing.
  9. Report lost or stolen cell phones immediately. Thieves can quickly run up multi-thousand dollar bills and, if you don't report the loss, you're liable for the damage. The web is littered with reports of people stuck with bills for 10 grand or more after innocently misplacing their phone.

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  • 47 Posted by billieleann78 on Thu Sep 3, 2009 3:08PM EDT Report Abuse

    One thing I would like to know is how many people pay 12.50 a month with Nextel/Sprint?I have them and hate them.I only have them because my husbands work has the same and we chat on the radios.Or else I would switch. Does ayone else get charged this cause they claim they do,and quite a many of times they have cut me off well below spending limit need to go to bbb what do you guys think?

  • 48 Posted by sexighettogurl542006 on Thu Sep 3, 2009 9:14PM EDT Report Abuse

    just get tmobile u can get unlimited text all kinds of text messageing for 1499 a month n they are jus better

  • 49 Posted by mr_schupbach@sbcglobal.net on Thu Sep 3, 2009 7:28PM EDT Report Abuse

    Another way to trim your cell phone bill, get the kids to pay for the stuff they want, their wants are likely to change quickly, and more realistically. They will also quickly learn to appreciate what they have.

  • 50 Posted by moeandmonica on Thu Sep 3, 2009 7:24PM EDT Report Abuse

    I am happy that someone stood up and recongized what the cell phone companies try to do to the "common folks", who don't have the fancy lawyers to help them. Let me tell you an story, I had tried to text message the "CSI" thing during the show, and I got an charge continually and my bill went up, I didn't know how much I was going to continually get charge it was in small print, so if you text message CSI, go to the web site and see what the small prints says.

  • 51 Posted by spoly13 on Thu Sep 3, 2009 9:36PM EDT Report Abuse

    I have Cingular pay as you go. You don't have to use the cheap little $29.00 phone which comes with the sim card when you sign up. I removed the sim card and put it into my loaded Sony Ericksson phone which was unlocked for any network. You can order beautiful, upgraded phones UNLOCKED on the internet which will accept sim cards from any network. Also I don't know where you got 15 cents for a text?? My tests are 5 cents and all calls to my son also on Cingular are free except for the daily $1.00 access fee. Their service is excellent, never had a dropped call and always have excellent reception.

  • 52 Posted by jcaper01 on Thu Sep 3, 2009 4:30PM EDT Report Abuse

    Is this a new concept? Downsize to save money? Huge homes for 2 people-$60k for a car with 4wd while living in the city-cable/sat TV with 300 channels. Whats next you tell us that we should by 2 ply because 4 ply is not necessary. Do you think we are that dense that we can't create our own budget? All companies have charged for unncessary features for years. Its called implusive shopping and its very productive for all retailers. Great job at pointing out the obvious.

  • 53 Posted by chris_hollis on Thu Sep 3, 2009 3:25PM EDT Report Abuse

    I'm with h nywheels on text messaging. T-Mobile is a big offender of this practice. When I first signed up for a pre-paid service with them a few years ago, I received free incoming text messages. In August 2006, they started charging for all incoming text messages except the ones from them. I agree that this is an unfair billing practice since we have no means to block or otherwise control the messages.

  • 54 Posted by cl_d@sbcglobal.net on Thu Sep 3, 2009 3:27PM EDT Report Abuse

    And watch out when they want to change your plan to "save you money". Sounded good (on paper) but "western states" did not include WA or OR (isn't that odd). This resulted in a $250 roaming charge (which was not paid) and trying to switch back to my old plan "no longer offered" (hmmm) I changed providers.

  • 55 Posted by bat333@sbcglobal.net on Thu Sep 3, 2009 3:02PM EDT Report Abuse

    To the spineless who feel it's ok to call in and be rude to someone they've never met because you do not have the brains to read a bill written on a 5th grade level. Get 10 year old kid to help you or better yet quit the service and take some time to get an education and some lessons on basic right and wrong. And I hope you feel good about self when some gets fired or quits a job that they need to support their family. Yes life can be frustrating, buts it been that way every other poor person could afford a cell phone to make themselve feel better about make someone else feel bad.

  • 56 Posted by rcaugh on Thu Sep 3, 2009 8:31PM EDT Report Abuse

    I think it's time we figure out how all of the companies came to justify the costs of cell phone use. Is it that they don't feel the need to compete more seriously, and why would that be? Their profit margins are off the charts. One company could capture the whole market with even a remotely reasonable plan, yet.... Strange how they all have the same basic high pricing across the board give or take a few bucks. Text messaging may be all you can eat for a buck, but they get you somewhere else.... strange unknown taxes and service charges that even they can't explain. Something is seriously specious in the cell phone industry. How about an article on how they justify these astornomical charges and a key to these weird taxes and service charges that always push your bill way over what you thought it would be. Wouldn't I love to audit their books.

  • 57 Posted by chrismcv@sbcglobal.net on Thu Sep 3, 2009 3:24PM EDT Report Abuse

    I was promised to get a reduced rate on Cingular when I combined it with AT&T residential phone and DSL. I did for a few months and then the rate crept back up to MORE than it originally was! I emailed AT&T and they gave me the run-around. I emailed them again, and they again passed the buck. Call them? The last two times I was on hold for 52 and 48 minutes respectively.

  • 58 Posted by chrismcv@sbcglobal.net on Thu Sep 3, 2009 3:24PM EDT Report Abuse

    And another ripoff was when I got billed for receiving spam text messages. I called Cingular and they again gave me the run-around. Unbeleivable what they get away with!

  • 59 Posted by marciact@sbcglobal.net on Thu Sep 3, 2009 7:06PM EDT Report Abuse

    To the person above with Verizon. I also have the text blockage option and I DO get the free one from them with the monthly bill amount before it arrives in the mail. You need to call them or perhaps it's different in your state. Of course, my cell bill is constant each month as is my AT&T land line with fixed packages. Both offer great deals. (~_~)

  • 60 Posted by wenzlik@sbcglobal.net on Thu Sep 3, 2009 10:43PM EDT Report Abuse

    Remove cell phones from school halls. We did'nt need them when we went to school and neither do kids today. Period...... Guess how much $$$$$ would be saved then?!?!?!? Adults need to hang up and drive, kids need to hang up and learn.. A safty issue and an educational issue. Rich W. Monterey, Ca.

  • 61 Posted by rinklejn on Thu Sep 3, 2009 8:42PM EDT Report Abuse

    WEBSITE TO CALCULATE WHAT SERVICE I NEED??? Is there a website that will help me calculate the plan and cellular service I need. It is so time-consuming and confusing to have multiple conversations with so many people and to read websites. I just want to know that I have what I need without paying too much.

  • 62 Posted by robbyb56@sbcglobal.net on Thu Sep 3, 2009 8:45PM EDT Report Abuse

    If you can, get a metro pcs phone. Fifty bucks a month gets you unlimited everything. Some people complain about drop outs, But all phone have drop outs. Let's not kid ourselves, No company has perfect service. Why pay a lot of money for lousy service. No contracts, one flat rate.

  • 63 Posted by robbyb56@sbcglobal.net on Thu Sep 3, 2009 8:45PM EDT Report Abuse

    If you can, get a metro pcs phone. Fifty bucks a month gets you unlimited everything. Some people complain about drop outs, But all phone have drop outs. Let's not kid ourselves, No company has perfect service. Why pay a lot of money for lousy service. No contracts, one flat rate.

  • 64 Posted by stinahyun on Thu Sep 3, 2009 9:44PM EDT Report Abuse

    I like suggestion number seven...if only one didn't have friends who are much easier to reach (and receive a response from) via texting than calling.

  • 65 Posted by alabasterpixie@sbcglobal.net on Thu Sep 3, 2009 2:49PM EDT Report Abuse

    My husband and I have a prepaid...that's all we need. I'm either at home or at school, and he's at work or at home. Call me on the $5 a month landline ;) Anyway, when my daughter gets older and wants a phone, I'm going to make her pay for it herself.

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