Thu Apr 26, 2007 11:27PM EDT
See Comments (176)
When's the last time you took a good, hard look at your mobile phone bill? Kind of shocking, isn't it? Most people are now paying more for their cell phone than for a tricked-out land line. And for what? Some games you never play and a ringtone from "In Da Club"? Here's how to attack your cell phone bill and cut it down to size.
Join in the discussion. Here you'll see the comments in the order they were posted.
its cookie time for ussori from the earlier comments.. some ppl like to have cell phones and text and w/e else they want to do.. you are not special..
tkara_krom all you have to do is go to ur profiles selcet the profile you want to chage, go to ringing tone select it . chose gallery and from there u should get a list of the folders u can chose from. pick the one that says recived files or music file and chose the song you want. or you can just use the recorder if your phone has one and record the song from your stero.
Did we really need a article written to tell us that if we cut the extras on our phone we will cut our bill??
TMobile claims they can't block text messages and even if you don't read them, they still charge you. I think this is an unfair practice and did not know this when I signed a contract.
Try Vonage. unlimited min and no long distance. I've saved another 60 a month from the moment i switched over.
I don't know why you have so much to complain about to carrier coz in China, no so many charges and always the charge would be cheap enough that every person could bear it.
$36.00 a year (3 per mo) is not bad for roadside service. My single daughter has used her's twice. Car was towed 30 miles for $30. Tire changed for 0. Only problem is she thinks there is a limit on times you can use it but 2 kids in the car, away from home, that cell phone button was comforting.
This is so true .I have Verizon wireless and my bills were always high and I called and had alot of things taken off . Like insurance and three way caller service and all sorts of fees that I didnt even use.
Here's a VERY useful tip: Don't go with Sprint. We have been with them for well over seven years. You would think that we would be rewarded for our time with them and our ability to ALWAYS pay on time. Not so much... Instead, for the past two years, they have been screwing us on every little thing. IE: Two of the phones don't have cameras but were being charged a monthly fee for camera mail. And the test messages... They claim that I received a test message (costing an additional $2.83) from South America. I don't know anyone in South America. And I certainly do not remember receiving a weird text message even if it was in English. Oooh, and as far as customer service is concerned, forget about it. They have the worst. Good luck finding someone who can pronounce words in English and good luck getting refunds on the things they intentionally, and without prior authorization, charge you for. That bit of advice, about the stern use of language when dealing with Customer Service, only works if they know English and if they think you will show up at their house and threaten their kids. Otherwise, immediately ask for a manager simply stating that they do not get paid enough to listen to what you are about to yell about. Or just don't go with Sprint. They sincerely SUCK.
Be forceful when you call. Cell phone companies will often cave if you demand satisfaction and threaten to leave for another carrier, and third-party companies can often be coerced into refunding several months of unauthorized billing. Christopher,I used to work for a cell phone company. We do not just cave in or like being coerced into refunding your money. It is YOUR responsiblity to look over your bill. In any company or service, If you pay the bill you are authorizing the charges. Christopher, you are just encouraging others to treat people badly just so that your are satisfied. Do enjoy it when people manipulate you into doing something?
Sprint or Nextel are a waste of time and money. I've just switched to T-Mobile and am very happy so far. I was with Nextel for like 7 years and got nothing but grief over everything. I know, I know, I was just too lazy to change. I finally did and am so glad.
This is sound advice. I got rid of my text plan as I'm only using about $1 or less a month, about $12 a year or less. No big deal. Roadside service on your cell is awesome to pay for. AAA allows 4 calls before they charge you. AND you only go 7 miles. Plus (or do they now call it Preferred?!) members get 100 miles but are still limited to 4 calls. Cell phone roadside doesn't matter and has NO limit on towing per mile, tire changes, battery jumps, etc. I used to work for a major wireless carrier and would cringe when new customers would call in to have things removed. They'd been signed up for everything under the sun by the reps who got a commission on the add-ons. I'd call the rep and explain that he/she just lost their commisson as the features had to be in place 90-120 days and most were a trial offer of 30. I had several threaten my job and I'd tell them to talk to my supervisor or better yet, the Call Center's Director. That shut them up fast! I wish I could downsize my calling plan but I can't. I share it with my mother on Verizon's lowest for Family Share at 700 mins. We barely use 100-200. Too bad they don't roll over. I'd use more later for sure! Please don't fall for Verizon's Unlimited Text to any phone on any carrier! The cost is $30 a phone! What a rip off! Plus they just upped the text pricing to $.15(15 cents) a text, in or out! Thank goodness for free ones! ALL carriers will block text messaging. The ones that claim they can't are LYING to you. Ask for a supervisor or manager to handle this request. It CAN be done on ANY wireless plan, prepaid or monthly contract! I agree with redrooster1122 about Sprint too. I've had 2 bad experiences with them. First experience took me over 3 years to clear up, plus clearing it off my credit report. Last experience was a smidge easier, and I'm just waiting for more issues that I know will come with time.
I agree with everything...well maybe except the txt messaging. I mean, I do agree with what you are saying, but I love txting and I just have a $5 a month for unlimited txting to any network
I totally understand that some sales persons get a bit "overenthusiastic" about adding commissionable services, but I have also seen customers in the store just say yes. yes. yes. to everything that the salesperson is saying. A lot of times, customers think that they will remember to call in and remove the 30 day trial offer but more often than not they forget and then 6 mos later claim they never signed up for it. Trust me, you need that Customer Service Rep on your side. Just like you are nice to a secretary or admin assistant so that you can get an appointment with their boss, Customer Service Reps have a lot of "power" to influence their managers on the outcome of your complaint. Do not lie, whine, yell or threaten that Reps job, or kids, or demean them by saying they don't get paid enough. They do their jobs just as well as you do and have the same challenges to face that you have on your job.
I recommend looking closely at new plans for the best deal. I'm w/T-Mobile and have a 600 minute plan. I have 3 day weekends, which is no longer offered. I can call any number in or out of my service all day long on Friday, and not be charged a penny extra. I also pay $6.99, not $9.99 for 1000 text msgs, and that too is no longer offered. My phone is my main line, we have no home phone, but due to features, I still use less than 200 of the 600 minutes a month because I call on 'free days.' The only problem is, my husband and I can save $40 a month if we combine plans, BUT, I will lose all those features and have to up my minutes. We are still deciding if we should do that. My point is, if you find the right plan, you will not use all your minutes, and it will be cost effective to you. It's a waste of money for us to have a home phone, because we are never there. In this day and age, unless you are a stay at home parent or retired, life is too busy to be at home. Treat the customer service rep with respect - they are just doing their job. Be firm, yes, but don't treat them rudely for an error on someone elses end.
Some decent advice, however, they forgot to mention that if you do change your plan to lower your monthly bill (i.e. downsize from 1000 minutes to 600), most companies will require a new 2 year plan agreement. So, depending on how far you are into your plan, this also will help determine which route to go (wait until your agreement ends, or change it now).
I have Verizon and for some odd reason, and part of this was my own stupidity but when I got on my mom's plan, I got the text messaging plan (5000 for $20) however, two days after I got the plan, someone supposedly called in named Mike A called and cancelled my plan. So for about 6 months, I was paying around $200 a month just for text messaging. I always thought I just went over my text messages never really bother to check. So when my mom and I first realized when it happened, we called and complained to anyone who'd listen. It took a month before we got a credit of over $800.00. Now my thing is, who would cancel something 2 days later? We still have Verizon, I'm not sure if in Oct when my plan quits if we are going to switch. As someone stated earlier, most cell phone companies are scams and you either have to watch what goes down which is unforunte or pay out the butt !!! I don't want Sprint, Cingular, I might be willing to work with, TMobile sucks, um who else is out there. That is pretty much all I can think of. If anyone has any good cell phone carriers let me know, I'll look into it. Thanks !!
I have Sprint and, other than horrible coverage, have had no problems with them at all. Fortunately roaming is included in my plan so coverage is no problem. 30 bucks a month for 200 min. and unlimited nights/weekends starting at 7pm. I have never gone over my minutes and use my cell as my only home phone. I tell people about this plan and they seemed shocked, so I guess it isn't very well known.
I know how to choose a ring tone for someone in my contacts list, that's easy. I do not know how to download an MP3 song into my phone to use. How do I get the MP3 file from the computer into the cell phone?
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6 Posted by isys_83 on Thu Sep 3, 2009 4:25PM EDT Report Abuse
tkara_krom you will have to download a music editing software and edit the part of the song you want as a ringtone. search download.com for mcfunsoft audio studio, that's what i use. i used to work for cingular, and they will charge you for incoming text messages, at this time i believe you can call them and ask for a block.