Wed May 23, 2007 8:32PM EDT
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Raise your hand if you love telemarketers. Come on, you know you do. Lately I've been getting automated calls from carpet cleaning people. After about a dozen of them I actually listened to the end. Turns out there's a button you can push to make them stop calling.
The confessions of this telemarketer over at Consumerist can't stop automated calls (which I thought were supposed to be illegal anyway if you were on the Do Not Call list), but it's sound advice on dealing with old-fashioned human kind.
I won't hold you breathless. The secret, he says, is to be extremely firm in your mandate to get you off their call list: Soft refusals are called back again a few days later. After 2 soft refusals, you generally won't get called again on that survey. If you get very angry or start cursing, you get marked as a "hard" refusal and aren't called again for that survey. However, any of those three methods will just get you off of our list for that particular survey. Even asking us to put you on our "do not call list" will just remove you from that survey. The only surefire way to get off our lists forever is say something along the lines of "If you ever call me again, I'm going to contact my lawyer". You'll get an apology and be blacklisted from all of our systems.
The writer also notes that the general rule is that you should expect a whopping seven or eight calls of excuses or other non-refusals before they'll give up on you. I know it can be hard to be brusque with people and it's human nature to let them down easy, but in the case of telemarketers it seems that being crushingly firm, immediately, is best.
And in case you're hoping for a high-tech solution, most sources say that gadgets like the TeleZapper are no longer effective. If anyone knows of an anti-calling gizmo that still works in 2007, please let everyone know in the comments below.
Meanwhile, the Do Not Call list is your friend.
Join in the discussion. Here you'll see the comments in the order they were posted.
Thank you soooo much!
I love telemarketers! They are so much fun to play with. If one is selling the services a carpet cleaning system company, I invite them over... We don't have carpets, all of our floors are hardwood and I waste as much of their time as I can. Get the picture? For every sales pitch there is an equally annoying party just ready to waste all of their time and play them along in hopes of a big sale. Duct cleaners used to really get a lot out of milage out of telemarketing and they too would get invited over to search for my ducts system... We don't have that either, I'm afraid. But the generous use of time wasting soon put us on a do not call list that exists to this day. I can't recall having gotten any telemarket calls for over a year... Could we be doing something right? Great story line... I enjoyed it.
I just pretend I don't speak English and if they speak French, I switch to English.It really ticks them off and they hang up and I get a good laugh
Get rude ask obscence questions ask for dates. Also my favorite can you hold on and after 2 mins come back and ask to hold on for just a couple of mins more then come back and ask them if they can call back next week. (total time 10 - 20 mins) ha ha ha ha After a while they stop calling.
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1 Posted by ecarpent@sbcglobal.net on Thu Sep 3, 2009 3:51PM EDT Report Abuse
Using caller ID I simply do not pick up calls from numbers that I do not recognize. Except for the automated messages, the majority of sales callers do not bother to leave a message on my machine. I have been doing this ever since I got this number and currently receive about one cold call a week, that usually ends in a hang up when my machine answers. Sales calls must be getting some positive reinforcement out there from someone, or they wouldn't bother doing this. What reasonable person would respond to a call from a stranger wanting to sell you something that you hadn't even considered buying until you got an annoying sales call? Anyhow, I love reading about the various ways people handle sales calls.