Wed Jul 25, 2007 5:25AM EDT
See Comments (32)
What cell phone user hasn't had a phone drop out of his pocket, get left on an airport security conveyor belt, or (in my case) driven off with the phone sitting on top of the car? Did you get your phone back? While my handset was never to be seen again, in most parts of the world, things tend to turn out better. Reader's Digest (of all places) put 32 cities to the test to see whether lost cell phones would be properly returned, leaving 30 phones in heavily trafficked public areas, then calling them from a distance or waiting for a random callback.
How'd humanity fare in getting those phones back? In 28 of those cities, at least half of the phones were returned, and in 20 of them, a full two-thirds were. The worldwide average: a 68 percent return rate. That's better than I would have expected.
Who did best? A small town in Slovenia, where 29 of 30 handsets were returned to their owner. At the bottom of the barrel: Hong Kong and Kuala Lumpur residents managed to return only 13 of 30 phones.
Other top cities included Toronto, Seoul, and Stockholm. New York City, the only American location tested, tied for fifth, with 24 phones returned.
While I could pontificate and ponder as to the reasons why some cities are better than others at returning property to their owners, I think the data is fascinating on its own. Here's the full rundown of all 32 cities (PDF link), and don't miss the full story, linked below, for a little insight into both the helpful and sometimes not-so-helpful human mind.
Join in the discussion. Here you'll see the comments in the order they were posted.
I won't see my cell phone returned - it was stolen from my car!
I left mine at a restaurant and I didn't even realize it until I saw my number on my home caller ID. They put it in their store safe until I was able to go pick it up.
I've never lost a phone. I did have one stolen out of my car though. Needless to say that one did not get returned to me, but the phone was locked and I cancelled it immediately so other than the hassle of getting a new phone it wasn't that costly.
The problem I have with the stats you mention is these stats are based on phones reported lost. How many phones were lost that were simply never reported lost? So, these odds may be greatly skewed (especially for NYC). In the US, it's likely that 99.9999% of the time that your handset won't be returned. As far as the odds, the best odds are likely 1 in 10,000 that it will be returned (although just a guess). Mostly because most people don't have an easy way to find out who the phone belongs to (nothing on the phone anywhere to identify the owner or the address). They could return it to the carrier (if they can even figure out who that is), but will the carrier get the phone back to you? Doubtful, because they want you to buy something new. If you lose your phone at a restaurant or other place of business and the owner of the shop finds it, you might be lucky and get it back. If you drop it in a field, on the street, in a bus, in a cab or any other public place, you likely won't see it again. Yes, I did lose my phone out of my backpack in a public place (in the grass, I think) and, no, I never got it back.
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1 Posted by jairaj on Wed Jul 25, 2007 2:52PM EDT Report Abuse
I think the far east cities like Hong Kong and Seoul saw the least return rate because cell phones in those economies are dirt cheap and not tied to long term contracts like we in the US are. So the people may have felt that the bother of returning the phone was more than the cost of replacement to the owner. At least that's my theory.