Fri Aug 24, 2007 4:45AM EDT
See Comments (12)
Been sitting on this item all week. Sorry for the delay! Here's the scoop: Late last month, passengers on Continental flight 1669 found themselves diverted from Newark to Baltimore, having flown all the way from Caracas, Venezuela. (Lovely town, try the veal!) Sitting on the tarmac for five additional hours (after a lengthy flight), they finally said they'd had enough, so they got off.
How'd they do it? By clapping and drumming on the overhead bins in unison, a kind of annoying yet organized protest against their mistreatment at the hands of an airline that really didn't care about the overflowing toilets and empty cupboards, or the diabetic and pregnant passengers who needed attention. Pilots called the cops when they got worried the hand clapping would lead to "mayhem." Because, you know, clapping is a gateway to terrorism.
The upside is that they finally got off the plane. Never mind the threats from the flight attendants that they would all be arrested for "destroying airline property." 70 passengers ultimately signed a petition (demanding what, I don't know) outlining the horrid conditions of the plane. Continental replied that the toilets did work and that "chips and pretzels and water" should have held everyone over. Other complaints fall into the he-said/she-said realm. Passengers said they had to beg for wheelchairs. Continental says they were provided "for everyone who needed one."
Ultimately, the scariest part of the scene is the description of the debarkation, with passengers forced against a wall in the terminal by cops with dogs. Amazingly, the horror story gets worse and worse... read the whole thing for the sad finale.
What can I say? Every week there's yet another story of passengers stuck on airplanes, unable to leave or unable to get off a plane when they arrive in a diverted city. The airlines point fingers. Consumers complain. Promises are made that things will get better, but the stories, like clockwork, keep happening. The public eventually forgets about it. They said 2007 was going to be a terrible year for air travelers, and they were right. I've heard, firsthand, from numerous people affected by epic delays and errors. Whatever happened to progress? I guess that's a forbidden word in the world of air travel.
Now who's ready for a bullet train?
Join in the discussion. Here you'll see the comments in the order they were posted.
Pity, total pity. I guess if they don't want me to exercise my rights, they won't enjoy my money. Bullet trains it is!
that's not fare and they payed fot it
You would think the airlines would be doing everything they could to prevent a "passenger's bill of rights" from being forced on them by the federal government. But then you read about incident's like this and realize they are probably their own worse enemy.
My family had problems leaving for vacation on American Airlines and on the way to the hotel without any luggage the bus driver recounted our entire day and the before sunrise departure the next day. Everyone in the bus said yes that was their story too! Our flight out the next day was almost cancelled too!
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1 Posted by sellitforabuck1 on Thu Sep 3, 2009 9:12PM EDT Report Abuse
Whats the end of the story? This is like the air lines. No answer.