Another Laptop Explodes... But Who's at Fault?

Tue Aug 28, 2007 7:35PM EDT

See Comments (5)

This issue didn't get a lot of press when it happened late last week, perhaps because laptops going up in flames has become a tired, almost cliched, story. But laptops (in this case, yet another Dell) are still catching fire.

The twist is that the battery that caused the fire in question was one of the ones recalled last year. Laptop battery fires were probably the biggest technology story of 2006, but here we are well into the latter half of 2007 and people are still using computers with recalled batteries. I'd have a little sympathy for a little old lady who only used her laptop to check AOL and never kept abreast of technology news... but the owner of the laptop was a computer network administrator at a hospital. In other words: The guy is probably paid to know about this stuff!

Still, it leads one to ask whether Dell has been absolved of responsibility here. What happens if a consumer never hears about a product recall and that product causes a problem? What if the consumer did hear the recall alert, but chose to ignore it? Where does Dell's responsibility end and the buyer's begin? Gizmodo has asked for legal input on the subject, and I'd like to hear it too. I'm inclined to side with Dell on this one (the computer companies did a decent job of handling the recall in my opinion), but U.S. law is a strange beast. What does the law really say on topics like this?

Meanwhile, it's not a bad time to double-check to make sure your battery isn't on the recall list. Here's my master list of all manufacturer battery recall pages so you can check your system. Be safe out there.

Comments on Another Laptop Explodes... But Who's at Fault?

Post a Comment

Join in the discussion. Here you'll see the comments in the order they were posted.

  • 1 Posted by lillgad on Tue Aug 28, 2007 10:47PM EDT Report Abuse

    Clearly, this is the owners responsibility. The recall was well known. Kudoo to Dell.

  • 2 Posted by rogueist on Wed Aug 29, 2007 1:19AM EDT Report Abuse

    Being an administrator for bureaucracy type companies that are harshly political does not mean that your job involves looking out for or staying on top of real world things. In such an environment, it is a micro-community that is closed knit and revolves around the exact hardware that is in the company sphere itself and never outside of it, unless requested. And the more political the company becomes, the less likely that someone in an administrative position will have the actual skill of that department, but will rather have more administrativa and similar type skills instead. To put it simply, dont judge a book by the title on the cover - whats inside can be anything.

  • 4 Posted by ilik3t3hn3rds on Fri Aug 31, 2007 4:26PM EDT Report Abuse

    I still have a recalled battery. I'm waiting for it to explode.

  • 5 Posted by muddelicious on Tue Sep 4, 2007 12:47PM EDT Report Abuse

    I think they are responsible for what they sell and they should do better quality control. Its still their responsibility.

More Posts: First Prev 1 Next Last

Post a Comment

 

Sign In to see your profile information, saved products and more...

Register Sign In

My Favorite Gadgets

 

Recent Activity

 

Recently Viewed

on | off on | off
 

Recent Searches

on | off on | off
 
 
 

Also on Yahoo! Tech

Computers Home Office Wi-Fi & Networking Phones & PDAs Cameras & Camcorders TV & Home Theater Portable Audio
 

Question and Answer content at Yahoo! Tech is written by Yahoo! users at Yahoo! Answers. Yahoo! does not evaluate or guarantee the accuracy of any Yahoo! Answers content. For more information, read the Full Disclaimer.

Opinions expressed by the Advisors are their own and do not necessarily reflect the views of Yahoo! Inc. Yahoo! receives no compensation from any manufacturer or distributor nor does it compensate any Advisor for the coverage of any product or service in any Advisor's content.