Deleting Personal Information from Your PC

Tue Oct 9, 2007 9:20PM EDT

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Reader Linus Huang asks: I have an old Windows XP Pro laptop which I want to give to an acquaintance. How could I go about safely deleting my data and all other localizations while leaving the OS intact and the system immediately usable? Unfortunately I don't have the XP installation discs (I acquired the system from a used computer store) so I can't just wipe the hard drive and reinstall XP from scratch.

There's no 100 percent foolproof, super-reliable way to do what you're proposing without wiping the hard drive, but since you're giving the computer to a friend, I think we can get you close. Here's what I recommend you do, step by step. (All of the tools mentioned here are free.)

  1. Run anti-spyware applications, including Ad-Aware and Spyware Doctor (both free; get Spyware Doctor in the Google Pack, just unselect the other options), in their most secure modes. This will help delete any personally identifiable tracking cookies.
  2. Uninstall everything you can. Getting rid of applications (especially third-party web browsers like Firefox) is a good first step (just use the Add or Remove Programs control panel), as uninstalling will often take with them personalization information. It will also make it easier to delete data files, which we'll get to in a moment. Don't remove anything critical for system operation, like the touchpad driver.
  3. Delete data files. Hopefully most of your data is in the My Documents folder, but scour the hard drive, especially the C:\ root directory and the C:\Documents and Settings directory for wayward files. Next search through the C:\Program Files directory and delete any remnants of programs that you uninstalled in step 2. Just delete the whole folder. This is the most important step, so spend time on it.
  4. Delete Internet Explorer user data. Microsoft offers a series of tutorials on how to delete cookie files no matter which browser you have. Assuming you're running IE7, though, you'll want to purge all user information (especially stored passwords) using the Tools > Delete Browsing History function. Just click Delete All to scrub it away. Though not a problem with modern browsers, you should also run an index.dat hidden file remover as discussed in this post, just in case.
  5. Run CCleaner. This will scrub the registry for you, removing as much personal data as possible along the way.
  6. Delete all user accounts except one. Do this in the User Accounts control panel.
  7. Look in the Start Menu for the "My Recent Documents" folder. Clear this folder by following the instructions on this page.
  8. Empty the trash.
  9. Wipe free space. Use BCWipe (see screenshot) to scrub out all the free space in the drive. This way, files you deleted won't be able to be recovered.

You're finally done!

This is indeed a pretty involved process and, as discussed, there's no guarantee it will get every single shred of personal data off your system. It'll get most of it, but probably not everything, so it's a good idea to make sure you can't hunt down an XP installation disc or a system restore disc before doing this all by hand. You could also try installing an Ubuntu Linux operating system instead, which would leave the computer perfectly operable, just not with Windows.

Comments on Deleting Personal Information from Your PC

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  • 1 Posted by rogueist on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    Thats fine for Joe Average user, BUT since Windows stores all of your history in special hidden files on the hard drive that are never erased, even with re-installation, the only way to refresh everything is to use a low-level secure re-formatter followed by a brand new fresh install of Windows on the machine.

  • 2 Posted by linusbhuang on Thu Sep 3, 2009 6:53PM EDT Report Abuse

    What about network profiles? I created a wireless network -- let's call it 'foo' -- when I got the laptop. I removed 'foo' from the "automatically connect" list, but somebody in XP somewhere still knows about it and occasionally asks if I want to add additional devices to it, etc. I've dug around XP and haven't found any obvious interface for administering such things.

  • 4 Posted by cnull on Thu Sep 3, 2009 3:27PM EDT Report Abuse

    Linus - You can delete these by right-clicking on your wireless connection in the Network Connections control panel. Click properties, click the Wireless Networks tab, then click "Remove" on all the stored networks.

  • 5 Posted by cnull on Thu Sep 3, 2009 3:27PM EDT Report Abuse

    rogueist - You're referring to the index.dat files that were part of IE6 and earlier. These were eliminated in IE7, but you're right, they should be removed just in case. I discussed this issue here: http://tech.yahoo.com/blogs/null/23144 (and updated the post above)

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