Deleting Personal Information from Your PC

Tue Oct 9, 2007 9:20PM EDT

See Comments (17)

Reader Linus Huang asks: I have an old Windows XP Pro laptop which I want to give to an acquaintance. How could I go about safely deleting my data and all other localizations while leaving the OS intact and the system immediately usable? Unfortunately I don't have the XP installation discs (I acquired the system from a used computer store) so I can't just wipe the hard drive and reinstall XP from scratch.

There's no 100 percent foolproof, super-reliable way to do what you're proposing without wiping the hard drive, but since you're giving the computer to a friend, I think we can get you close. Here's what I recommend you do, step by step. (All of the tools mentioned here are free.)

  1. Run anti-spyware applications, including Ad-Aware and Spyware Doctor (both free; get Spyware Doctor in the Google Pack, just unselect the other options), in their most secure modes. This will help delete any personally identifiable tracking cookies.
  2. Uninstall everything you can. Getting rid of applications (especially third-party web browsers like Firefox) is a good first step (just use the Add or Remove Programs control panel), as uninstalling will often take with them personalization information. It will also make it easier to delete data files, which we'll get to in a moment. Don't remove anything critical for system operation, like the touchpad driver.
  3. Delete data files. Hopefully most of your data is in the My Documents folder, but scour the hard drive, especially the C:\ root directory and the C:\Documents and Settings directory for wayward files. Next search through the C:\Program Files directory and delete any remnants of programs that you uninstalled in step 2. Just delete the whole folder. This is the most important step, so spend time on it.
  4. Delete Internet Explorer user data. Microsoft offers a series of tutorials on how to delete cookie files no matter which browser you have. Assuming you're running IE7, though, you'll want to purge all user information (especially stored passwords) using the Tools > Delete Browsing History function. Just click Delete All to scrub it away. Though not a problem with modern browsers, you should also run an index.dat hidden file remover as discussed in this post, just in case.
  5. Run CCleaner. This will scrub the registry for you, removing as much personal data as possible along the way.
  6. Delete all user accounts except one. Do this in the User Accounts control panel.
  7. Look in the Start Menu for the "My Recent Documents" folder. Clear this folder by following the instructions on this page.
  8. Empty the trash.
  9. Wipe free space. Use BCWipe (see screenshot) to scrub out all the free space in the drive. This way, files you deleted won't be able to be recovered.

You're finally done!

This is indeed a pretty involved process and, as discussed, there's no guarantee it will get every single shred of personal data off your system. It'll get most of it, but probably not everything, so it's a good idea to make sure you can't hunt down an XP installation disc or a system restore disc before doing this all by hand. You could also try installing an Ubuntu Linux operating system instead, which would leave the computer perfectly operable, just not with Windows.

Comments on Deleting Personal Information from Your PC

Post a Comment

Join in the discussion. Here you'll see the comments in the order they were posted.

  • 6 Posted by douchrti2004 on Thu Sep 3, 2009 3:47PM EDT Report Abuse

    What would happen to the traffic on the Internet if you were required to take a course in Online Safety before you could get online? So many have no idea how to properly use their puter let alone use the Internet for what it was intended for.

  • 7 Posted by klacour on Thu Sep 3, 2009 4:52PM EDT Report Abuse

    A fairly complete to-do list, but one thing I think bears mentioning, and I really hate doing this but, Microsoft's EUA does not allow someone to operate a Winodows-OS PC without an end user license. So, without the install disks, and a cooresponding CD registration key, the laptop has to be wiped clean before handing it over to someone else. eBay use to pull listings that listed an installed Windows OS without mentioning the inclusion of the reg key in the listing, due to action by MS. Another reason to wipe clean and go Linux.

  • 8 Posted by famadigan on Thu Sep 3, 2009 3:58PM EDT Report Abuse

    Most computers with Windows pre-installed have a sticker on the case with the registration key.

  • 10 Posted by znybj on Thu Sep 3, 2009 11:01PM EDT Report Abuse

    why not use the software "Eraser"?

  • 11 Posted by mrphilip84 on Thu Sep 3, 2009 7:28PM EDT Report Abuse

    Nice article, I too use ccleaner and thoroughly enjoy it. I've seen you mention bcwipe in another article and I'll have to check it out. Personally I'd be weary of giving a pc to an acquaintance. I understand you're addressing the questions pressented to you but I'd be most comfortable by removing the hard drive and making them get a new one and having them buy their own OS.

  • 12 Posted by jeditheskyisblue on Thu Sep 3, 2009 4:31PM EDT Report Abuse

    I'm going to be giving my old laptop to my sister so reading this got me thinking of the steps I went through with getting my files and passwords off.

  • 13 Posted by bouvx2 on Thu Sep 3, 2009 3:11PM EDT Report Abuse

    We have passed along several computers and always remove the harddrive and sma----- just to be safe. One question did you try calling the computer store where you purchased the system and ask them for discs to reinstall the os on a new harddrive. If you have your receipt they should provide them.

  • 14 Posted by bradleyc60@sbcglobal.net on Thu Sep 3, 2009 3:12PM EDT Report Abuse

    Why not just format the harddrive it easy and will not miss anything. Delete the partition and format. Nothing left. If you have to you can do a clean install of operationg system.

  • 15 Posted by pik_jim99 on Thu Sep 3, 2009 8:11PM EDT Report Abuse

    mrphilp84: you are so right.This the only I would give a computer OR laptop to any one. And it is the easies way to go. Hard drives are getting cheaper by the day.

  • 16 Posted by mikegraham8 on Thu Sep 3, 2009 7:19PM EDT Report Abuse

    Actually smashing your hard drive into little tiny bits is the only way to completely get rid of all your information. There are ways of getting your information off of a reformatted hard drive. There are always tracks left behind no matter how well you delete partitions and format. However, for ease of use in transferring the computer to someone who is a trusted friend, why not just create a new admin account on the machine and use it to delete your old user account. Then use ccleaner to clean the crap and bcwipe to clear the free space. You could still look around the root for other junk, but that really should be adequate.

More Posts: First Prev 1 2 Next Last

Post a Comment


My Tech

Please enable your browser's cookies to activate the My Tech column.

Also on Yahoo! Tech

Computers Home Office Wi-Fi & Networking Phones & PDAs Cameras & Camcorders TV & Home Theater Portable Audio
 

Question and Answer content at Yahoo! Tech is written by Yahoo! users at Yahoo! Answers. Yahoo! does not evaluate or guarantee the accuracy of any Yahoo! Answers content. For more information, read the Full Disclaimer.

Opinions expressed by the Advisors are their own and do not necessarily reflect the views of Yahoo! Inc. Yahoo! receives no compensation from any manufacturer or distributor nor does it compensate any Advisor for the coverage of any product or service in any Advisor's content.