Man Gets an $85,000 Cell Phone Bill for Modem Use

Fri Dec 14, 2007 12:01PM EST

See Comments (359)

We've seen $3,000 cell phone bills. We've seen $10,000 cell phone bills. But now we've got a bill that's approaching six figures, as a Canadian man has been hit with an $85,000 invoice.

And no, it's not a computer error.

Piotr Staniaszek had been using his cell phone as a modem for his computer, thinking he was covered under his $10-a-month unlimited mobile browser plan from Canadian telco Bell Mobility. He actually caught the bill at $65,000. When he called to complain, he was told that it had hit $85,000 for the use since the bill was mailed.

The likely problem is that Staniaszek got understandably confused about what his recently signed $10 data plan covered. Such plans often cover data use on the phone itself (such as texting or using the built-in browser on the phone), but not when it's used as a modem with a PC. (Without going into extreme detail, the connection types are different, and the phone company can tell the difference between the two types of traffic.) Bell Mobility has dropped the bill to just $3,243, but Staniaszek is still fighting it. (Of course.)

Staniaszek also notes that the phone company should have notified him when charges started to spiral out of control; previously he'd gotten a call when he racked up a mere $100 in charges on his old data plan. Now his bill climbs into the thousands and no one bats an eye. I'd be peeved, too.

Remember that all cell phone plans are not created equally, and "data" has numerous definitions. Before you connect your phone to your computer, make sure you understand the charges you're setting yourself up for, and check your usage on your phone company's website periodically (especially if you're using your phone for something new) so that you don't get slapped with any financial surprises.

LINK: Shock at $85k mobile phone bill

Comments on Man Gets an $85,000 Cell Phone Bill for Modem Use

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  • 26 Posted by equines_2000 on Thu Sep 3, 2009 3:55PM EDT Report Abuse

    It is time actaully overdue the government step up and regulate more of these rediculous cost of these providers!! It should be a flat rate period for all services and not the high prices they charge now!! I won't have a cell now because of these high stupid cost and our government allows this kinda of stuff to continue. Same with credit cards!!

  • 27 Posted by dcnjlopez on Thu Sep 3, 2009 3:39PM EDT Report Abuse

    How could they wait till the bill reach so much high to say ,Hey you owe us so much . That's foolish you should not pay a cent, and by the way cancel the phone

  • 28 Posted by jrg79seattle on Thu Sep 3, 2009 4:42PM EDT Report Abuse

    Let us boycott Bell entirely. Let their stock plummet into the toilet. This is an outrage and a threat to any future potential customers, and apparently even faithful and existing customers. These phone companies do not add value, they merely keep their existing framework running, at no great operational cost compared to the bills they charge us. A goodwill gesture would be to provide a reasonable cost for their service, not charge this young, somewhat daft gentleman 3K for a month of internet service. Read your contracts, yes. But let's make it a point to just never sign a contract with this company, as we know now their version of a goodwill gesture, and it's not what I consider to be exemplary customer service. Just another case of rich people getting deeper into the pockets of not so rich people, and it is disgusting.

  • 29 Posted by rocky9550 on Thu Sep 3, 2009 8:47PM EDT Report Abuse

    I WOULD RATHER HE INSIST ON PAYING UP THE ENTIRE $85,000.00 REASON? IT'S A SURE WAY TO GET IN THE "GUINESS WORLD BOOK OF RECORDS"!! NO ONE WILL EVER TRY BREAKING THIS ONE IN THE NEAR FUTURE!!

  • 30 Posted by dixielivvie08 on Thu Sep 3, 2009 3:44PM EDT Report Abuse

    Oh my gosh. I can't believe a man could let a bill get to even $65,000 without doing something. That's just crazy.

  • 31 Posted by vampskitz666 on Thu Sep 3, 2009 10:31PM EDT Report Abuse

    i think this is rediculas seriously i ran up a 5,000 phone bill with verizon back a few years back i still havent paid it

  • 35 Posted by trinitone66 on Thu Sep 3, 2009 10:21PM EDT Report Abuse

    can you "bill" me now? Can you "bill" me now?....Glad I've got Sprint and I've been using my cell as a modem for 20 bucks a month....What are they smoking in Canada, and can I get some...lol

  • 36 Posted by matt989s on Thu Sep 3, 2009 7:11PM EDT Report Abuse

    and this is why you dont get Canadian cell phones

  • 37 Posted by pinkbeth68 on Thu Sep 3, 2009 8:12PM EDT Report Abuse

    What do ya think try to fraud the system and your gonna get charged. Who would think for ten dollars a month you could have unlimited data. Especially in Canada where cell phone prices are more expensive than the U.S. Every company would do the same thing, if you want people to monitor your bill for ya start forking out more money for your monthly bill so the companies can pay them hourly you cheap whiners. You don't want to pay anything for cell phones or service but you expect the world?

  • 38 Posted by cliniquegirl64 on Sat Dec 15, 2007 2:28PM EST Report Abuse

    you guys don't know a thing with cell phones, they say you pay $39.99 but it turns out to be $45 or more. i know nextel and t-moblie lost some busniess, because they didnt tell people hiden charges. they also dont tell you what kind of plan your getting. Soon i

  • 39 Posted by cliniquegirl64 on Sat Dec 15, 2007 2:28PM EST Report Abuse

    you guys don't know a thing with cell phones, they say you pay $39.99 but it turns out to be $45 or more. i know nextel and t-moblie lost some busniess, because they didnt tell people hiden charges. they also dont tell you what kind of plan your getting. Soon i

  • 40 Posted by davemardon37 on Sat Dec 15, 2007 2:28PM EST Report Abuse

    Ha ha! Welcome to the great age of cell phones! Yes they have made life easy but they have also made us lazy and stupid. Part of the problem is people don't read(if anybody still can read today) sure the details of his contract were buried under a mountain of legal mumbo jumbo and require a PHD to figure it out but who cares. God bless the Cell Phone companies and Merry Christmas

  • 41 Posted by jerryshepherd2000 on Thu Sep 3, 2009 4:33PM EDT Report Abuse

    Good thing he did not have Sprint. They would have made him pay the entire bill.

  • 42 Posted by jerryshepherd2000 on Thu Sep 3, 2009 4:33PM EDT Report Abuse

    Good thing he did not have Sprint. They would have made him pay the entire bill.

  • 43 Posted by joank30 on Thu Sep 3, 2009 4:37PM EDT Report Abuse

    that is so weird story... but all I can say... he should not be paying anything at all... it's an error they need to fix... if he do it again then they should charge him but for now let him pay the 10 dollars and explain the whole detail about his contract when he use his phone to browse online... the funny thing even your not using your phone to browse and you forgot to log off from the link to browse and you close the page... still your online... so your still receiving data and still charging you big bucks not even knowing your online... people get really deceive with the fine prints they do with their contracts... yeah someone need to step up and say something... what's the difference with wifi.... connection you don't get charge... as long your connected to a working network... they should have thee same to phones... just a dumb error let the guy pass this charge this time... and go from here... right???

  • 45 Posted by mailtojunk on Thu Sep 3, 2009 7:04PM EDT Report Abuse

    The American Business model has become so heavily "fee-based" which relies on fees on every thing that can be separately tracked and charged for. It relies on customers making unknowing mistakes and then slapping charges. And the law lets the businesses get away with it as long as the business has "DISCLOSED" it to the customers. The contracts are pages and pages long with clauses, sub-clauses and exceptions. It is reasonable to assume that some one would not understand exactly what is stated in a contract. I used to work at a service provider whose CEO used to say privately that "If average customers can understand the contract, then it is not good enough."

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