Fri Dec 14, 2007 12:01PM EST
See Comments (359)
We've seen $3,000 cell phone bills. We've seen $10,000 cell phone bills. But now we've got a bill that's approaching six figures, as a Canadian man has been hit with an $85,000 invoice.
And no, it's not a computer error.
Piotr Staniaszek had been using his cell phone as a modem for his computer, thinking he was covered under his $10-a-month unlimited mobile browser plan from Canadian telco Bell Mobility. He actually caught the bill at $65,000. When he called to complain, he was told that it had hit $85,000 for the use since the bill was mailed.
The likely problem is that Staniaszek got understandably confused about what his recently signed $10 data plan covered. Such plans often cover data use on the phone itself (such as texting or using the built-in browser on the phone), but not when it's used as a modem with a PC. (Without going into extreme detail, the connection types are different, and the phone company can tell the difference between the two types of traffic.) Bell Mobility has dropped the bill to just $3,243, but Staniaszek is still fighting it. (Of course.)
Staniaszek also notes that the phone company should have notified him when charges started to spiral out of control; previously he'd gotten a call when he racked up a mere $100 in charges on his old data plan. Now his bill climbs into the thousands and no one bats an eye. I'd be peeved, too.
Remember that all cell phone plans are not created equally, and "data" has numerous definitions. Before you connect your phone to your computer, make sure you understand the charges you're setting yourself up for, and check your usage on your phone company's website periodically (especially if you're using your phone for something new) so that you don't get slapped with any financial surprises.
Join in the discussion. Here you'll see the comments in the order they were posted.
YEAH... how about a story following this... Lets track if it gets paid or if the company just cuts the bill way the heck down... Please keep this story going so we can see it unfold...
I say he go get a BMW or Benz for his Christmas. haha
boy I sure do love Verizon wireless. Y well if u want to do something like that u have to get a Feature to do that and it only cost about $79 per month depending on phone and other features you have.. now how sweet it that.look at your plans before you try something new. if he was on Verizon Wireless he would not have been able to connect in that way.
Where did these charges come from? No telephone or internet service should cost that much. Though if it does, it needs to be spelled out and the customer should be forewarned.
man my mom flips when i go even two dollars over my bill.. i wonder how this guys moms doin with his 85,000 dollar bill.. i fell sorry for this guy.. sorta
I have always been very happy that I do not own, rent, borrow or steal cell phones. After reading this I am doubly glad!! Poor guy
Wow, that really is nuts. Always read your contracts, before you sign seriously. But it's really fun when you think about it. :)
Everyone in North America should collectively stop paying their cell phone bills.. Then we'll see what happens
T-MOBILE ALL THE WAY, BABY!!!
Nice scams from these phone companies!
Anyone know a good way to fight these charges? I recently received a bill for $800 dollars, which is way over my normal bill. According to AT&T, the additional charges were for internet use while accessing a free trial period for XM radio. I thought free was free??!! I made several attempts to have them lower the fees, which of course they declined. I filed a complaint with the FCC and am writing a letter to AT&T customer service. Any other suggestions??
What were they really trying to do? In any real world they would've cut me off
Oh, MY! EVIL, I tell you. Cellphones are evil! Bush uses a cellphone, I betcha. Evil is as EVIL DOES! lol "Read the fine print and ASK questions. the Fuerst Family (Hugo and April)
n/c thats just crazy.
Email investor relations with your comments. Maybe that will help this guy get out of this bill. investor.relations@bce.ca
cell phones are a rip off, they treat you good so long then they hang you a few times, i know they hit me with a $1000 and said it was due to going over my mins so i bump my mins up so i can't go over next month they hit me again and said it was due to in coming land lines, and i said well there not going to be a 3rd time so just drop this whole account, if they want to play i can too, show them i will not take that.
I personally have T-Mobile, and exclusivly use my phone as a modem. There total internet plan is just that, total internet. I've never been charged a extra dime in the two years that I've used my phone in this manner, nor should I have been. Anyone who would try to charge me like this would be getting a fast phone call from the better buisness brureau. It's cheating your customers.
In my case I got hit with a plan that advertised cheap calls to the UK. Turned out that all the restrictions that exempted me from cheap calls made the plan way way more expensive than my original plan, and cost me several hundred dollars as I, of course, made longer calls as they were supposed to be cheaper. When I signed up I had asked all the questions relevant and didn't know until I got billed. I have vonage now for all my household and business calls...and they for once are a company that tell the truth about what you are getting and you can track it daily.
Just pay the bill and not let it happen again. We all make mistakes and have to put on our big boy boxers and deal with it. And why is it that people can't take responsbilities in learning how much things are going to cost or how much using the modem attachement is going to be? I mean I once had a co-worker who kid ran up a huge texting messaging bill and called the phone company and they took it off for her. Again everyone else fixing everyones problems. Grow up and take responsibilites for your actions.
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6 Posted by tymtagz13 on Thu Sep 3, 2009 10:26PM EDT Report Abuse
Forget that Dumbass. He will not with his fight, they nocked of 82 grand and they didnt have to. If the 85 grand would have went to court the company would have won. read the contract and don't be stupid