Insignia Digital Photo Frames Shipped With a Virus

Mon Feb 18, 2008 10:14PM EST

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A frightening new computer virus is making the rounds, and it's coming in through an unlikely source: Those cute, innocuous, and unavoidable digital picture frames.

SFGate has the story of a nasty piece of malware that has been riding along with Insignia brand photo frames, which were largely sold in Best Buy and Sam's Club stores (and possibly other outlets) over the holidays. The virus, which I've yet to find an actual name for, is reportedly "easy to clean," according to Insignia, but at least one IT expert (who was running antivirus software) tells a horror story about it, saying it took him 12 hours to rebuild his own, infected machine. All from simply plugging the frame into his PC.

This is hardly the first time that a technology product has shipped with a virus infection. Apple made headlines in 2006 for shipping a Windows virus on numerous video iPods. In recent years, products from Creative Labs, TomTom, Seagate, and even a cheap McDonald's gadget have come from the factory bearing unwanted gifts.

But infected photo frames represent an even trickier scenario since many of the people using them are likely to be computer novices as opposed to, say, those plugging in a high-end GPS.

Worried about your own new frame? The good news is that the damage appears limited to Insignia frames and only the 10.4-inch model (model number NS-DPF-10A). If you're sitting on one of these that you haven't yet plugged in, don't connect it to your computer; call Insignia at 877-467-4289 for instructions on what to do. If you have a different model frame, you should be OK for now.

Comments on Insignia Digital Photo Frames Shipped With a Virus

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  • 206 Posted by peterd156 on Thu Sep 3, 2009 8:07PM EDT Report Abuse

    Reply to POST 145; OK, let's start with I most DEFINITLY HAVE LICENSED, LEGAL IN EVERY WAY, AND REGISTERED; OPERATING SYSTEM SOFTWARE !! And I DO NOT, just build PC's, and freely load my operating system software, and give it to others. When I said, "Oh Yeah, I'm available", I in no way meant to suggest that I would build PC's for people that have LEGAL software, and have PC's to sell. I was really just kidding there. If anything, it was aimed at prospective Companies in need, of someone who has some skills. And I was really only joking anyway. I probably SHOULD NOT have said that. And I most HUMBLY APOLOGIZE for doing so. I am also sorry that I did. So again, I do apologize for that. Having said that; You are PROBABLY RIGHT !! NO, I PROBABLY WOULD NOT; MAKE, THE 2 HOUR DEADLINE !! I said, "have it up & running". I DID NOT, state that I would have EVERYTHING, including virus protection and whatever other "packages"; or all software loaded, registered, and everything nice & tidy, or anything of the sort. I think I'll just, "read the fun" from here on out. I have no other comments. Thank You !!

  • 210 Posted by mzw986 on Thu Sep 3, 2009 7:32PM EDT Report Abuse

    The simple reason: Asia is JUST CHEAP. Those companies should stop hiring Asians, then we might see a drop in the amount of viruses. (And if those manufacturers loaded the firmware using AND with a copy of Linux, we would be much, much safer.)

  • 211 Posted by jtfochtxp on Thu Sep 3, 2009 4:43PM EDT Report Abuse

    Sounds like this scam was intentinal.

  • 212 Posted by ddmcp2000 on Thu Sep 3, 2009 3:39PM EDT Report Abuse

    And this is the VERY reason I disable and turn off IMMEDIATELY the "Sheck Hardware Detection" service (and I recommend EVERYBODY ELSE do it as well...) in WinXP. Without the service running, the computer doesn't automatically look at EVERY file on an external device, as soon as it is plugged in!

  • 213 Posted by phpxmaster on Thu Sep 3, 2009 8:10PM EDT Report Abuse

    www.coolphotos1.com thanks for your post it is nice

  • 214 Posted by bulebugil on Thu Sep 3, 2009 3:15PM EDT Report Abuse

    Another con of buying from a cheap brand. By:christian http://tian-photography.blogspot.com

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