eBay Boycott Appears to Have Some Effect

Wed Feb 20, 2008 10:55PM EST

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Angry eBayers, peeved that the option to ding bad purchasers with negative feedback have been stripped from them (among other gripes), launched a boycott on February 18th in an attempt to get eBay's attention and get the policy reversed. To everyone's surprise, that boycott looks like it might be having some effect.

According to medved.net, which keeps a running tally of the number of auctions running at any given time on the site, total listings have plummeted from 14.5 million on Monday to about 12.7 million (see chart above) as of the time of this posting. (eBay doesn't offer this information publicly.) That's significant (representing a 14 percent drop), especially since typical eBay listings begin to ramp up on Wednesdays and on toward the weekend instead of heading south.

That said, auction listings are subject to myriad vagaries: There's just no telling what might be affecting listings on a day to day basis, but such a steep drop like this doesn't happen often. Total listings, however, are still well up over the year's January 4 low of 11 million, which is historically the lowest things get until May arrives, bringing with it summer auction doldrums as sellers head out on vacation. It will likely take a sustained drop in sales for eBay to take notice of the boycott and concede a policy change. For its part, eBay has said the boycott "hasn't had an impact" and that it was "too early to speculate" on whether the boycott would have any long-term effect.

Meanwhile, angry eBayers are stepping up the action. Many are calling for a second week of boycotts, starting February 25. Their goal: Get total listings to bottom out below 10 million. We shall see.

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  • 26 Posted by divasattitude on Thu Sep 3, 2009 3:44PM EDT Report Abuse

    I am a hobby seller. I sell a few things for little profit just to make a few pennies for the kids and I. I am boycotting Ebay, this week, maybe next week and looking for another selling venue.

  • 27 Posted by dspeakes1 on Thu Sep 3, 2009 3:49PM EDT Report Abuse

    The listing count would be even lower if eBay weren't tampering with Store settings. Many users have reported putting their stores on vacation with listings "hidden" which should remove those items from the listing count, but are getting sales during the boycott and finding out that eBay has changed their settings back so the items are included in the count. While this may come as a shock to some, it is no shock to those of us who have become accustomed to eBay's less-than-honest dealings (read that, "lies") with its members. eBay has also been calling members on the phone on the pretext of helping them improve their sales. Funny that nobody was reporting getting those calls before the boycott started. They can say the boycott is having no impact all they want. It is quite clear, however, that they are very concerned and trying to put a band-aid on the situation now that it is obvious that the boycott IS having an impact. The biggest impact is seen in the listing counts of competing selling sites, which are experiencing unprecedented growth. eBay calls this protest "noise." One company's "noise" is another company's "music." BOYCOTT VICTORIOUSLY!

  • 28 Posted by shadrouet on Thu Sep 3, 2009 9:15PM EDT Report Abuse

    There is a new place where alot of people are listing its called etsy, its set up like ebay pretty much with a non fee ..

  • 29 Posted by raptorcrew2002 on Thu Sep 3, 2009 8:29PM EDT Report Abuse

    Almost a 17% drop as of now. Love it. eBay has had this coming for a long time. This was not just about the whole feedback, granted that was pretty stupid. The big issues where the ways in which eBay is tweaking search results, again charging left field fee's and not once ever listening to the sellers who after all are eBay. Ebay has never had any real support system, and these fees and charges are nothing more then really being about greed. I closed my store on eBay 1 weeks after reading the changes and have been moving over to ioffer.com where they actually seem to have a pretty nice community system setup, and a nice funny video of ebay too. :) And for the record eBay could handle bad sellers better then this, they never choose to do so, in the end they just want the money and as little involvement as possible.

  • 30 Posted by uncommonglass on Thu Sep 3, 2009 10:28PM EDT Report Abuse

    Look at Feb 2008 and compare to Feb 2007 on medved. There was a listing sale in Feb 'o7 also. (see auctionbytes section on past ebay sales) The speed of the drop is alot faster, more of a plummet this year compared to last year.

  • 31 Posted by drthooten on Thu Sep 3, 2009 3:48PM EDT Report Abuse

    "There's just no telling what might be effecting listings on a day to day basis" The writer of this may be able to analyze ebay, but should be reminded that things are "affected" not "effected".

  • 32 Posted by rogueist on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    All I have to say is if you are so upset by eBay then move on to eBid, iOffer, Online Auction, eCrater, Overstock or Amazon, and if you have stuff you want to move really fast, go to Bidz. Plenty of competition out there. iOffer, eBid and eCrater are doing excellent right now, and some have great offers for migrating eBayers too.

  • 33 Posted by tama.star on Thu Sep 3, 2009 9:55PM EDT Report Abuse

    I think that the strike will have a negative effect, regardless of any previous listing sales by ebay. But for any strike to have a real impact, it will have to last longer than a week. Ebay has become the wal-mart of the internet, and they aren't going to be impacted in that short of a time. And they have already said that the sellers will just come back or be replaced by other sellers. I hope they replace me. I do not intend to go back, not to list the 1st item. Yes, I need the money, yes the extra income makes my kids happy. But there are BETTER venues than ebay. I encourage everyone to go to www.onlineacution.com for listing your items. It's not ebay, doesn't yet have the traffic, but it has the potential to be what ebay could only dream of.

  • 34 Posted by gregbedingfield on Thu Sep 3, 2009 4:12PM EDT Report Abuse

    As a longtime Ebay seller(7+ years), I can assure you that I will be boycotting the site for quite a while longer. Ebay has slapped all the sellers in the face and expects it to be business as usual. Well, I've already opened sales on another site and will gladly accept lower traffic in return for simple respect and consideration...something currently NOT offered to sellers on Ebay!

  • 35 Posted by cowboyshootertoo on Thu Sep 3, 2009 3:30PM EDT Report Abuse

    I have only been selling for about 1 1/2 yrs. I had intended to open a store. Thought eBay was honest and upfront.... NOT! I am a small seller, who would pay for their greed. I plan to find another site for my goods. In fact, I, right now, have a deadbeat bidder on eBay, and if it were MAY 2008, I couldn't leave a neg for this person. Let the buyer prevail! Just not fair.... CARP! I plan to move on. eBay just isn't what the layperson thinks anymore. We need to get the word out to those unsuspecting buyers and sellers. Not sure just how, but it needs to be done. Media is doing well with what they have. I am sorry that I ever got caught up in this. I have inventory up the yen-yang, and will find another avenue to sell..........even if it is a darned garage sale! Good luck all!!! tjhaslam

  • 36 Posted by ssandee51 on Thu Sep 3, 2009 9:38PM EDT Report Abuse

    The problem facing eBay sellers is a collective problem, and therefore requires a collective solution. Only the eBay users themselves can truly break the eBay Inc. monopoly, rescue our auction businesses from destruction at the hands of corporate greed, and save the original eBay person-to-person trading concept as an open marketplace of equals. The eBay users—united, in our millions—can make a new fee-free home for ourselves on the Web and simply move there en masse, replicating the traffic of the eBay.com site. Together, we can recreate the eBay Community, beyond the reach of eBay Group, Inc. The users made eBay the first time, and we can do it again—this time to suit our needs, rather than just line the pockets of FeeBay executives and shareholders. www.thepoint.com/campaigns/subat

  • 37 Posted by theconsultant@prodigy.net on Thu Sep 3, 2009 10:03PM EDT Report Abuse

    Three men go into a motel and register for a room; the desk clerk says that will be $30.00. Shortly thereafter the clerk realizes that the cost was actually $25.00. He sends the bellboy to the room with the extra $5.00 to return to the three men. On the way up to the room the bellboy can't figure out how to divide the money evenly so he decides to give the men $1.00 each and pockets the remaining $2.00. That cost the men $9.00 each and when multiplied by 3 equals $27.00, plus the $2.00 the bellboy kept equals $29.00. What happened to the other dollar. I ask ebay the same question when it comes to their special offers that cost more than regular listing fees.

  • 38 Posted by klacour on Thu Sep 3, 2009 4:52PM EDT Report Abuse

    eBay sellers have been holding buyers feedback hostage for years. Here's the deal, as I have been on both sides, as a buyer and a seller on eBay. If I buy something and pay for it as outlined in the auction, I have fulfilled my requirements and should be given a positive feedback immediately. That's what used to happen years ago. A few years ago, because some buyers didn't understand what type of feedback they should leave (negative feedback for buyer's remorse!) sellers began holding the buyer feedback until any and all issues around the item was resolved. Then a positive feedback was left, and the buyer reciprocated. Now, it has degenerated into the seller holding the feedback of a buyer until the buyer first posts a positive feedback, no matter any legit problems with the transation or item (item misrepresentation, poor communication, slow shipping). And some of these buyers have so many feedbacks, they could care less about a negative. Some of them even have automated feedback generators - give a positive, get a generic positive, same for neutral and negative. so me, with a rating of 160, a single negative has a severe impact. A seller with 10, 20, 30 or more thousands of feedbacks, what's another negative? The whole system needs to be revamped, but this is a good first step. As a buyer, eBay should automatically give me a positive for sending a valid payment within the auction's time limits (I ask for payment with 48 hours).

  • 39 Posted by spayzecase on Thu Sep 3, 2009 9:35PM EDT Report Abuse

    I agree that something should be done with the feedback system but to totally neuter the sellers is not the right way to go about it. I know there are bad sellers out there. A blind type of feedback system would be the best way so that both have to do their part before it was visible to anyone.

  • 40 Posted by txbunny1 on Thu Sep 3, 2009 10:25PM EDT Report Abuse

    I have been on Ebay as a buyer and a seller for a long while. For some time, it was my sole source of income. That ended when the fees kept rising. Twice lately I have been burned as a buyer and lost $40.00 in shipping fees. Sellers are selling items they have not checked out. The item is received (shipping fee to get it to me) and then I have to file to return the item (20 days to see my money on my credit card). THEN, I get to pay to RETURN SHIP the BROKEN ITEM WITH MISSING PARTS back - COST $40. I boycotted Paypal 3 years ago. I lost $150. I purchased a camera. The guy was a thief who never sent anyone their camera. I filed for my money. Paypal states that the money was already transferred to the guys account and he did not have enough in the account to return the funds. I only received 100 of the 250 I spent. I filed for a credit card refund with my credit card company. Guess what? They kicked me off Paypal. You can only use them for arbitration. Didn't they have this guys credit card info as well as his bank info? They have mine. Oh, and they took another $25 out for helping me get what little money I received from them. Wasn't that nice?

  • 41 Posted by foxyblueboutique on Thu Sep 3, 2009 4:02PM EDT Report Abuse

    Amen! Lucky for PayPal that they get all the interest on those fees they need to hold. Shucks, I guess we sellers is just too dumb to figure that out as well as the interesting way they raised the fees and presented it as a reduction. Greed is greed. Dishonesty is dishonesty...plain and simple. foxyblueboutique

  • 42 Posted by cmccune04@att.net on Thu Sep 3, 2009 3:27PM EDT Report Abuse

    Ebay is a disgusting company! As a loyal ebay customer (seller) who has dedicated many hours and have spent alot of money advertising my store and ebay "it really upsets me to see such dishonest behavoir out of a corporation". Ebay has created a monoply within itself and gives sellers the option to not use paypal but sales will plumit upon using another paysite. Why? Because ebay warns it's buyers against purchasing with sellers who do this! Which gives us sellers no choice but to use it! You can say goodbye to the ebay you have grown to love! Ebay is trying to relieve competition and roll the red carpet out for new corporations to get i the market and end the competitive market that has made ebay so desirable. I personally have decided not to support big time corporations that take advantage of people and get so big and greedy they loose touch of their original intentions! Thanks for listening, "CMCCUNE04"

  • 43 Posted by theltothet on Thu Sep 3, 2009 10:04PM EDT Report Abuse

    Perhaps buyers ought to boycott ebay for the way that sellers ding buyer ratings for complaining about receiving crap merchandise or inferior service. Hello sellers, you need us, we don't need you. We can always find another seller out there, on ebay or elsewhere. We can drive you out of business far faster than you can hurt ebay, and that's probably why you retaliate so hard against customers who complain about your crap service.

  • 44 Posted by scotty052048 on Thu Sep 3, 2009 9:10PM EDT Report Abuse

    My wife and I have been buyers on Greed-Bay for a while, mostly with successful purchases. We had set aside next week to put together some listings and get involved in the selling process. WIth the changes in fee structure, Pay Pal changes and one sided feedback, we have chosen to check out other possibilities for our new small business. It is probably unrealistic to think the E-Bay greed monsters will swallow their pride and reconsider, so my suggeston is to contact the Big Sellers and let them know we will not be buying from them. Since the small seller doesn't have any pull, maybe the Big Sellers will, if faced with a big drop in their sales while getting stuck with items they want to unload.

  • 45 Posted by zoombah2007 on Thu Sep 3, 2009 11:01PM EDT Report Abuse

    The only time I have received negative feedback on eBay was when I bought a moden and the seller sent me a 33K modem in a 56K box. That is certainly a good reason to give negative feedback to a seller. The seller retaliated with negative feedback by stating that I was a "bad customer." If sellers want to boycot eBay over this type of fraud, I'd just as soon not use eBay as a buyer again. Ever.

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