Your laptop's Nvidia graphics card: Busted.

Thu Jul 3, 2008 11:35AM EDT

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If your laptop has an "older" graphics chip from Nvidia, be prepared for the screen to possibly go dark without notice. Nvidia is warning consumers (and Wall Street) that a flaw in some of its chips will lead to a monstrous charge of up to $200 million to repair laptops that croak. The company has also said it will be releasing a driver for affected systems that will keep your fan running longer in order to prevent chips from overheating, but a timeline for the driver has not been announced.

The actual flaw hasn't been revealed because Nvidia says it isn't sure yet what it is. All that's been revealed so far is that the issue "relates to a packaging material used with some of its chips, as well as the thermal design of some laptops." Nvidia hasn't announced yet which products are at risk of failure.

Other chipmakers may be gloating over Nvidia's misstep, but history reminds us that all big tech companies have faced similar problems at some point. Intel has recalled chips more times than I can count, the most notorious of which was in 1994, when a flaw in the original Pentium caused Intel to recall the CPUs at a price of about $500 million. Sony's laptop battery recall from 2006 cost at least $400 million. And Microsoft potentially holds the record with its Xbox 360 repair fund, which will ultimately cost the company over $1 billion. By comparison, Nvidia is getting off easy.

Unfortunately there aren't any more details to report at this time. When Nvidia announces the identity of the problem laptops (and offers more information on these driver updates), I'll blog about it and offer download links as they become available. Stay tuned.

READ MORE: Nvidia's Q2 business update press release

Comments on Your laptop's Nvidia graphics card: Busted.

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  • 1 Posted by devilsfan19952000 on Thu Jul 3, 2008 12:24PM EDT Report Abuse

    I have a three year old Gateway laptop that the screen went black on and I just chalked that up to old age. If I turned the brightness down the screen would remain "lit" longer. I guess that I'll have to look into this a little more. Thanks for the heads up on this.

  • 2 Posted by jck_ahk on Thu Jul 3, 2008 12:28PM EDT Report Abuse

    I bet that is what happened to my Acer laptop. It has an Nvidia 1100 in it and just stopped working one day.

  • 3 Posted by nij08 on Thu Jul 3, 2008 12:52PM EDT Report Abuse

    I have an NVIDIA 8600 M GT in my 8 month old laptop and that exact problem happens quite often. I thought it was because I didn't have enough RAM. Now I know different. I have had the card changed out already and the problem still exists. I'll definitely be waiting for the fix.

  • 4 Posted by rogueist on Fri Jul 4, 2008 5:49AM EDT Report Abuse

    So that's what happened to the 5 laptops our company has that suddenly croaked all around the same time... I smell BIG rebates...

  • 5 Posted by hatenumbers1 on Fri Jul 4, 2008 4:09PM EDT Report Abuse

    D A M N i t, exact same problem happened to me. its the heat thats causing the problem...at 50C it starts getting awry...i literally put my laptop on an AC vent to get it working again. NVDIA should make up for this blunder, or else they just lost a customer.

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