Cheap printer ink: Easy savings or bad investment?

Wed Jul 30, 2008 2:27PM EDT

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Last month I looked into toner for my cheap Samsung laser printer and was shocked to see price quotes well over $100 for a simple black cartridge. (The printer itself costs only $160.)

Expensive printer ink has long been one of the biggest tech scams running. (The Register long ago noted it was seven times more expensive per milliliter than Dom Perignon champagne.) Fortunately, third-party vendors have come to the rescue with offers of private-label ink and toner, often for half the price of an "official" cartridge offered directly from the company. But, as expected, the printer manufacturers have fired back, claiming that off-brand toner and ink isn't as good as what you can get from the manufacturer. In at least one case, a company sued an off-brand cartridge maker to try to stop them from manufacturing cartridges, citng the DMCA. (On appeal, the cartridge maker won.)

Legalities aside, the question remains: Is off-brand ink really as good as that put out by HP, Epson, Canon, and the like? I bought the cheapie and ended up saving $60 on the price of a printer cartridge, but if the quality is going to be worse, was it really worth it? That's an especially important question if you're printing color photos instead of simple B&W paperwork.

This is a long way of pointing the way to PC World, which recently produced the most in-depth look at manufacturer vs. third-party ink that I've ever read. (Only inkjets were tested, however, not lasers.) The bottom line surprised me: In virtually all of its tests, "official" ink substantially outpaced third-party cartridges, both in original print quality and in resistance to fading under exposure to UV light. Only one printer, an HP PhotoSmart, had results showing prints made with third-party ink as generally as good as the manufacturer's ink. Don't believe it? Check out the slide show showing some of these prints side by side. A few of the examples are outright shocking.

The bright spot is that cheap ink, in addition to being, well, cheap, will often get you more prints from a cartridge, too. In scenarios where quality is not important (like printing simple text for personal use), third-party ink might make sense. The problem, of course, is that you never know when something you might actually need to look good will come up, and who wants to swap ink cartridges in and out?

If you're pondering an off-brand ink purchase, check out this piece immediately.

LINK: Cheap Ink: Will It Cost You?

Comments on Cheap printer ink: Easy savings or bad investment?

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  • 26 Posted by katekrochets@sbcglobal.net on Thu Sep 3, 2009 4:47PM EDT Report Abuse

    Try and find a Cartridge World store near you. Have used them for 5 yrs. on my old HP712c inkjet & for my new HP just purchased this past March. They guarantee quality or you get a new manufacturers cartridge free.

  • 28 Posted by da1007@sbcglobal.net on Thu Sep 3, 2009 3:33PM EDT Report Abuse

    I bought a Canon printer because the cartridges are so stinkin easy to refill. Trouble is all the self-refill kit inks I have found tend to clog the print head, so I'm back to the manufacturer ink.

  • 29 Posted by katsnewlife@sbcglobal.net on Thu Sep 3, 2009 4:47PM EDT Report Abuse

    I tried Walgreens refill service more than onece. Besides not having the best qualitly print, the cartridges didn't seem to last nearly as long as the original HP cartridge. Any "savings" weren't apparent to me.

  • 30 Posted by jabaker7@swbell.net on Thu Sep 3, 2009 4:26PM EDT Report Abuse

    My wife and I tried Ink Sell several times for our printers and went back to HP catridges. We encountered one short-fill, one bad bad contact, and despite what the article says, the cartridges seemed to expend more quickly. I'll pay the extra for HP, although I know I'm getting ripped.

  • 31 Posted by elledanielle@att.net on Thu Sep 3, 2009 3:53PM EDT Report Abuse

    If you have a Catridge World store in your area or someplace like it, they refill the original (Brand name) catridges you have that are empty. They replace that little electrode tape on it as well and guarantee their work. They do far more models than Walgreens and the cost is about 1/3rd that of the brand names. I haven't noticed a difference in quality, but haven't printed any photos to compare.

  • 32 Posted by romenlik@verizon.net on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    I used third party cartriges for regular printer and for photo printer. Quality is very different. I agree. But did you know that these cheap cartrodges may damage your printer? Check "BROTHER"'s website! They have a patch for correcting that. Whith voiding your warranty, of coarse!!! So better stick with original. Just buy a good printer and look for sail of "Brand name" ink and cartrige. Trust me - it is a lot cheaper on a long run!.

  • 33 Posted by faforster@sbcglobal.net on Thu Sep 3, 2009 3:57PM EDT Report Abuse

    I have purchased Walgreen's refills, and have been very disappointed. A black refill needs to have the cartridge cleaned every time I use it due to clogging, and the color cartridge refill was only 20% filled.

  • 34 Posted by data2572@att.net on Thu Sep 3, 2009 3:37PM EDT Report Abuse

    Don't get your ink at walgreens they do not weight their ink so you don't know if your getting a full cartridge or not. I goto officemax where they weight the ink cartridge as well as test for electronic issues and printing issues with the catridge. And I think their cartridges printed better than walgreens and cartridge world at the same prices. Officemax also refiils alot more catridges than walgreens. Hope this is helpfull.

  • 35 Posted by banningkids@sbcglobal.net on Thu Sep 3, 2009 3:02PM EDT Report Abuse

    I used to always buy the off brand ink for my Epson copier, scanner, printer in one. Everntually the printer component stopped working. Yes it could have been the printer; my parents had the same one and the same thing happpened to them, however, my mother in law had a completely different printer and always bought off brand ink, eventually her printer stopped working. In this case, brand name is better in my experience.

  • 36 Posted by bonniesbks@sbcglobal.net on Thu Sep 3, 2009 3:11PM EDT Report Abuse

    I have bought ONLY 3rd party ink cartridges for 3 different printers for 5 years running from lasermonks. Never the slightest problem, and I'm saving up to 75%

  • 38 Posted by garypetrey@sbcglobal.net on Thu Sep 3, 2009 4:06PM EDT Report Abuse

    WALLGREENS IS A RIP OFF THE CARTRIDGE THE REFILL DONT WORK MOST THE TIME.ONLY HALF FULL.MESSED UP ANOTHER ONE .

  • 40 Posted by robert2030@sbcglobal.net on Thu Sep 3, 2009 8:45PM EDT Report Abuse

    I have been uusing cheep ink cartridges for a lon time and I have never had bad results. think it is who you purchase from and are you willing to do your own refills, if yes try 4inkjets.com you won't be sorry.

  • 41 Posted by mjoba2@sbcglobal.net on Thu Sep 3, 2009 7:23PM EDT Report Abuse

    I bought a kodak printer and the cartridges are only $10 for black and $15 for the color and the pictures I have printed out are excellent.

  • 42 Posted by flewdecoup2@sbcglobal.net on Thu Sep 3, 2009 4:00PM EDT Report Abuse

    We've been using Rapid Refill Ink and find it to be a very high quality ink. Looks and lasts as long and as good as an original name brand. Great product!

  • 43 Posted by gerald-berry@sbcglobal.net on Thu Sep 3, 2009 4:08PM EDT Report Abuse

    I have used cheap printer ink for years and it's just as good as ink from the printer manufacturer and costs about 1/4 as much!

  • 44 Posted by mango82@verizon.net on Thu Sep 3, 2009 7:05PM EDT Report Abuse

    The side by side tests done by PCWorld gave a taste of the comparisons of third party ink versus manufacturers, but it was a horrible comparison. First there weren't many third party manufacturers tested and they didn't test HP at all. If you go through the trouble of making a statement about third party inks, they need to do a real comparison with all major printer manufacturers versus a really good representative sample of third party inks in order to make definitive statement.

  • 45 Posted by sugarsmom978@sbcglobal.net on Thu Sep 3, 2009 9:47PM EDT Report Abuse

    I have been refilling my printer ink for years. I am very particular about the color quality of my photos and Photoshop documents. The kit that I bought cost me $80 for 5 colored inks(120 ml. each) and 1 black (500 ml.) as well as the 6 cartridges to refill to replace the original Epson cartridges. I do a lot of digital photo work, as well as many docs in Photoshop, this kit has lasted me three years and it is just about time to re order. I have been extremely pleased, not only with their service, but the quality of the product.The product is Ink Owl premium quality ink from Distribution-Online.com

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