Cheap printer ink: Easy savings or bad investment?

Wed Jul 30, 2008 2:27PM EDT

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Last month I looked into toner for my cheap Samsung laser printer and was shocked to see price quotes well over $100 for a simple black cartridge. (The printer itself costs only $160.)

Expensive printer ink has long been one of the biggest tech scams running. (The Register long ago noted it was seven times more expensive per milliliter than Dom Perignon champagne.) Fortunately, third-party vendors have come to the rescue with offers of private-label ink and toner, often for half the price of an "official" cartridge offered directly from the company. But, as expected, the printer manufacturers have fired back, claiming that off-brand toner and ink isn't as good as what you can get from the manufacturer. In at least one case, a company sued an off-brand cartridge maker to try to stop them from manufacturing cartridges, citng the DMCA. (On appeal, the cartridge maker won.)

Legalities aside, the question remains: Is off-brand ink really as good as that put out by HP, Epson, Canon, and the like? I bought the cheapie and ended up saving $60 on the price of a printer cartridge, but if the quality is going to be worse, was it really worth it? That's an especially important question if you're printing color photos instead of simple B&W paperwork.

This is a long way of pointing the way to PC World, which recently produced the most in-depth look at manufacturer vs. third-party ink that I've ever read. (Only inkjets were tested, however, not lasers.) The bottom line surprised me: In virtually all of its tests, "official" ink substantially outpaced third-party cartridges, both in original print quality and in resistance to fading under exposure to UV light. Only one printer, an HP PhotoSmart, had results showing prints made with third-party ink as generally as good as the manufacturer's ink. Don't believe it? Check out the slide show showing some of these prints side by side. A few of the examples are outright shocking.

The bright spot is that cheap ink, in addition to being, well, cheap, will often get you more prints from a cartridge, too. In scenarios where quality is not important (like printing simple text for personal use), third-party ink might make sense. The problem, of course, is that you never know when something you might actually need to look good will come up, and who wants to swap ink cartridges in and out?

If you're pondering an off-brand ink purchase, check out this piece immediately.

LINK: Cheap Ink: Will It Cost You?

Comments on Cheap printer ink: Easy savings or bad investment?

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  • 66 Posted by steven_rocha1@att.net on Thu Sep 3, 2009 9:43PM EDT Report Abuse

    Walgreens refill does not work, i have a HP DESKJET F4140 i just got it brand new about three months ago and i did the refills and neither of the ink cartridges work.

  • 67 Posted by cybermax@pacbell.net on Thu Sep 3, 2009 3:33PM EDT Report Abuse

    I bought a black toner cartridge last night from Walgreens. It is remanufactured and costs less than half what a new HP cartridge would. The unit is a OfficeJet K80 and the quality is exactly tha same. Office Corner is the maker of the cartridge.

  • 68 Posted by buggy1994@verizon.net on Thu Sep 3, 2009 3:15PM EDT Report Abuse

    we have a dell printer and we were using the cheap off brand ink..but we found out that dell sells a recycled cartidge and the quality is great ..they were like $14 compared to the pricyer stuff...

  • 70 Posted by meldec@sbcglobal.net on Thu Sep 3, 2009 7:15PM EDT Report Abuse

    I have a Kodak EasyShare 5300 inkjet. Kodak only charges $10.00 for black ink and 15.00 for color (everyday price for the brand name ink). I bought it at Best Buy. Save even more if you buy a two-pack of ink! I put it on draft to save even more on non-essential documents. On normal and best, the photos look great!

  • 71 Posted by ecb178@sbcglobal.net on Thu Sep 3, 2009 3:51PM EDT Report Abuse

    The amount of ink in the cartridge varies. The amount of ink with the new printer may be quite less than a refill.

  • 72 Posted by r_zidon on Thu Sep 3, 2009 8:59PM EDT Report Abuse

    I HAVE A CANON, IT USES 30, 31,40, 41 OR 50 & 51 CARTRIDGES, I JUST RECENTLY WENT SHOPPING AND NONE FILLS THESE, SO I HAVE NO CHOICE.......

  • 73 Posted by msegibbons on Thu Sep 3, 2009 7:29PM EDT Report Abuse

    tried using cheap printer ink and ended up having to replace the printer. worked well for a while, but then started streaking the pages. had to clean printer head too often to stop the bleed/streak. stopped using and went back to brand, and found the cheap ink had messed up the printer head so bad, just more feasible to replace printer.

  • 75 Posted by tom_vire on Thu Sep 3, 2009 10:16PM EDT Report Abuse

    Hey,try it and if it works for you,continue,if it doesnt,quit using it...I dont think you have to work for nasa to figure this one out..

  • 76 Posted by dmorrisonpc@verizon.net on Thu Sep 3, 2009 3:45PM EDT Report Abuse

    The article compairs manufacture ink to Walgreen refill. No one has posted that there are two types of ink in the manufatures carts. Dye ink and Pigments. Dye inks are usually washed out where Pigmants are vibrant.Dye ink is what Walgreen uses for everything. My Epson R800 uses all Pigment ink and the refill prints are exactly the same as with Epson ink. Hp uses dye for color and pigment for the Black. With dye black ink, pictures are washed out. With pigment black you get a great black level. Pictures Pop! Do yourself a favor, go to Ebay and do a search for Pigment ink. I buy my ink from the place you will find out of Canada. Pigments are not as cheap as dyes but still cheaper than the manufacture by a factor of five.

  • 77 Posted by weaser200 on Thu Sep 3, 2009 10:42PM EDT Report Abuse

    I always bought the cheapo ink, and until last year, it always worked. But now with the bad economy, I think the ink companies reduced quality, the ink dries up before the cartrige is empty. So I went Walgreens, where I could complain if there was a problem. Only time will tell, to find the answer.

  • 78 Posted by craftpainter1 on Thu Sep 3, 2009 3:30PM EDT Report Abuse

    I recently bought a Kodak all in one printer at Walmart for $99.00 The ink cartridges run $9.99 for black and $14.99 for color and they last a really long time. I have printed over 200 black and white copies on the original ink cartridge and there's still ink left in it. The printer is a bit loud when operating but it is saving me soooo much money on the catridges that I can live with the noise. It's easy to use and print quality is great.

  • 79 Posted by hendersonhomecleaners on Thu Sep 3, 2009 4:18PM EDT Report Abuse

    I have an Epson CX3810 and I have been buying the off brand cartidges from a store on eBay and they have been awesome. I have printed out beautiful photos right here from home! I think it just depends on the printer you have, some printers don't accept the generic versions but mine is perfect! I paid only $27 with shipping for a 12 pack of ink and they print the same quality as the originals. Epson is great!

  • 80 Posted by carolcampbell on Thu Sep 3, 2009 3:18PM EDT Report Abuse

    I have to give a plug for the new Kodak printer as well. It does awesome quality for photos, they don't smear or smudge and it's fast. The ink is inexpensive and you won't feel the need to go looking cheap alternatives. Way to go Kodak on a product that really is worthwhile!

  • 81 Posted by cybersma on Thu Sep 3, 2009 3:33PM EDT Report Abuse

    I bought Office Max's 3rd party color cartridge (57) for my HP 1350 and it created an error after printing 10 pages. It happened during a very busy time when I really needed to print. I had to remove the cartridge and finish my printing in grayscale. I'm not sure this is necessarily a 3rd party problem but I've never had a problem with an HP cartridge. For me, I can afford to lose the couple of bucks saved here and there with 3rd party ink whereas I can't afford to lose the time associated with a cartridge malfunction.

  • 82 Posted by katekrochets@sbcglobal.net on Thu Sep 3, 2009 4:47PM EDT Report Abuse

    I have been using Cartridge City refills for about 4 years - No problems with either of my two printers - and they guarantee prints as good as "original" . Way cheaper so far !

  • 83 Posted by birdsnest.chicago@sbcglobal.net on Thu Sep 3, 2009 3:08PM EDT Report Abuse

    I BOUGHT A REFILL KIT AT WALGREENS FOR BLACK AND COLOR..I NOTICED THAT AFTER REFILLING THE BLACK CARTRIDGE, THE PAPER WAS WRINKLY CAUSED BY WATERY INK ! AS FOR THE COLOR, I TRIED TO DETERMINE WHICH COLOR WENT INTO WHICH OF THE 3 COLOR RESERVOIRS. I TRIED DIPPING INTO EACH ONE, BUT THE CARTRIDGE WAS EMPTY! I DID'NT WANT TO REFILL THE WRONG COLORS, SO I JUST BOUGHT A NEW CANON CARTRIDGE. I GUESS THE WATERY BLACK INK IS GOOD ENOUGH FOR BULK JUNK PRINTING......GOOD LUCK! -G. J.

  • 84 Posted by vks9868359985 on Thu Sep 3, 2009 10:36PM EDT Report Abuse

    Suggession for printer, copier user: you can find all kinds inks for all kind printers, copier etc. and save money.

  • 85 Posted by johnfliu on Thu Sep 3, 2009 4:39PM EDT Report Abuse

    Believe it or not, third party ink has saved me over $1,500 in the past four years. My wife runs through 4 stacks of paper per year (don't ask me how), and that translates into $400 in printer ink. I pay $30 instead. Do the math. My printer is still going strong, by the way.

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