California judge rules early cell phone termination fees illegal

Thu Jul 31, 2008 12:48PM EDT

See Comments (1599)

In one of the most significant legal rulings in the tech industry this year, a Superior Court judge in California has ruled that the practice of charging consumers a fee for ending their cell phone contract early is illegal and violates state law.

The preliminary, tentative judgment orders Sprint Nextel to pay customers $18.2 million in reimbursements and, more importantly, orders Sprint to stop trying to collect another $54.7 million from California customers (some 2 million customers total) who have canceled their contracts but refused or failed to pay the termination fee.

While an appeal is inevitable, the ruling could have massive fallout throughout the industry. Without the threat of levying early termination fees, the cellular carriers lose the power that's enabled them to lock customers into contracts for multiple years at a time. And while those contracts can be heinously long, they also let the carriers offer cell phone hardware at reduced (subsidized) prices. AT&T's two-year contract is the only reason the iPhone 3G costs $199. If subsidies vanish, what happens to hardware lock-in? Could an era of expensive, but unlocked, hardware be just around the corner? It's highly probable.

Of course, the carriers aren't going to take this lying down. Early termination fees are seen as critical to business, so carriers are expected to look for ways to reclassify the fees (such as by calling them "rates," part of the arcane set of laws that covers the telecommunications industry). The industry is also pushing for the federal government to step in and claim oversight over the early termination fee issue, which would invalidate any state ruling. The FCC is generally more tolerant of such fees, though Chairman Kevin Martin has proposed a plan whereby the fees are decreased the closer you are to the end of your contract.

The FCC may also buy the argument that, since carriers are nationally based (and consumers can use their phones anywhere in the country), that a single policy should apply across the nation, rather than creating a patchwork of legislation that could lead to confusion and chaos caused by having 50 different policies.

Is the early termination fee dead? Not yet, but it's looking a little haggard.

LINK: Sprint early termination fees are illegal, judge rules

Comments on California judge rules early cell phone termination fees illegal

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  • 26 Posted by coffeeluver168 on Thu Sep 3, 2009 3:28PM EDT Report Abuse

    to the previous poster regarding cingular and at&t - cingular bought at&t but decided to take on their name - not the other way around. Regarding the fees, I don't see the problem - I mean, you knew it was there when you signed the contract.

  • 27 Posted by farukib@sbcglobal.net on Thu Sep 3, 2009 3:58PM EDT Report Abuse

    If the early termination fees disappear, so will the free or reduced price phones. This could hurt the consumer once people have to pay full price for the phone.

  • 28 Posted by tagilbe1 on Thu Sep 3, 2009 9:54PM EDT Report Abuse

    I can see the fees, but there need to be exceptions. For instance, I moved out of state and my carrier was not in the location I moved. I had been with the company for 5 years. I still had a year left on my contract. Even though the company had NO service in the city I moved to, they insisted I keep their service or pay the fee. We eventually agreed on a reduced termination fee. I personally feel there should have been no fee since they were not in the city I moved to.

  • 29 Posted by cherrypetsk on Thu Sep 3, 2009 3:22PM EDT Report Abuse

    would this include other cellphone companies ? or just sprint, ahhh this suck for the companies, so many teens are going to switch phones everyweek,

  • 30 Posted by triafronda on Thu Sep 3, 2009 10:21PM EDT Report Abuse

    so does this mean i can cancel my t-mobile contract early???? ----- ... that's like $200 per line????

  • 31 Posted by hyauto2000 on Thu Sep 3, 2009 4:21PM EDT Report Abuse

    its about the time to be free!! is this still a free country???

  • 32 Posted by hdkittie on Thu Sep 3, 2009 4:17PM EDT Report Abuse

    I was with Prime Co. In the late 90's and then Verizon bought thme out. Was with Verizon for over 7 yrs and cancelled. They charged me for early termination and it is on my credit now. It makes me irate to know I was with them all these years and they still charge me for early termination. They would rewrite your contract each time you made a change to your plan. I think they should suffer the lost.

  • 33 Posted by gizmiron on Thu Sep 3, 2009 4:09PM EDT Report Abuse

    This may actually increase rate of iphone adoption because people will not worry about breaking existing contracts.

  • 34 Posted by linda_wisely on Thu Sep 3, 2009 6:52PM EDT Report Abuse

    I so hope they get this on all the cell phone companies and every where not just Cailfornia

  • 35 Posted by bowlbycarl on Thu Sep 3, 2009 3:11PM EDT Report Abuse

    it's all one big monopoly and everybody knows it, it's just that usually nobody complains...until now. I tried to get out of my Verizon contract today, believe it or not, and they were going to sack me with a 170 dollar termination fee...I complained bitterly to the agent over the phone and she merely was able drop it to 100 dollars...still 100 dollars too much...they monopolize the satellites, the hardware, the service and probably reap profits I'm not even aware of. I'm in massachusetts and I hope this makes it here before I have to pay this ridiculous fee.

  • 36 Posted by topherhilbert on Thu Sep 3, 2009 10:17PM EDT Report Abuse

    I agree that the fees were exhorbitant; however, when you enter a contract, you agree to its terms. I chose to pay more for my headset to avoid the contract, those who didn't are paying the price for the reduced price headset. If this sticks, should I be reimbursed for the difference in price I paid to avoid the contract?

  • 37 Posted by t_challa67 on Thu Sep 3, 2009 10:26PM EDT Report Abuse

    I have had some negative issues that have recently come up with Verizon. Yet, unlike any other business I can't just pack up and take my buisness elsewhere. This is awesome. Maybe now cell companies will work a little bit harder to keep they customers.

  • 38 Posted by dayna.evans@ymail.com on Thu Sep 3, 2009 3:38PM EDT Report Abuse

    I like this judge! To bad I live in Texas. Its about time. Companies are always trying to get over. In the same breath buisness is buisness, like the FCC said maybe there should be a law that decreases the charge the longer you have service. 6 mths 75%, 1 yr 50%, 18 months 25% and so on. Now thats fair!

  • 39 Posted by jamesacoberly on Thu Sep 3, 2009 4:27PM EDT Report Abuse

    don't want an early termination fee, don't sign a long term contract! this is a lawyer contrived issue if I ever saw one! and to post 4, IF the prices on phones go down (which I doubt they will - increased demand will actually drive UP the prices of the good phones) carriers will just start charging an extra fee to use the phone on their network.

  • 40 Posted by tilted_splash on Thu Sep 3, 2009 10:10PM EDT Report Abuse

    WOW!!! This truly is wonderful for the consumer but of course really sux for the cell companies. But I agree how are they going to make this stick? And if they can't I'm sure they'll come up w/ other ways to charge us. Unlocked phones would be SWEET!! You're no longer stuck w/ purchasing the phones the carriers offer...of course a lot of people now a days are purchasing unlocked phones.

  • 41 Posted by hnkaplan on Thu Sep 3, 2009 4:19PM EDT Report Abuse

    pwdrskir is absolutely correct. Carriers will not charge lower prices for the phones without the ability to somehow make it up in higher fees. As the article notes, the early termination fees are being used to some extent to subsidize offering discounts on the hardware. Without this subsidy, carriers will simply raise their rates for the phone service itself to make up the difference. And, even if the multitude of vendors drives down the price of the hardware, one still needs to contract with a carrier to actually use the phone. As with many things in life, one needs to be careful what you ask for--because sometimes you get excactly what you ask for (no termination fee) with unintended consequences (higher costs somewhere else).

  • 42 Posted by avalos1979 on Thu Sep 3, 2009 2:59PM EDT Report Abuse

    ABOUT TIME!!!! I have always thought it was illegal, cell phone companies deciding how we want to spend our money? I rather pey the cost of the cellphone upfront and leave whenever I want, they of course, don't have that option.

  • 43 Posted by tomarmento on Thu Sep 3, 2009 10:14PM EDT Report Abuse

    Just because termination fees are stated in a contract do not make them just. Everyone knows its a sham, but the consumer has no alternative to wireless service sans bogus termination fee. Effectively, wireless providers found a great way to make an extra buck (a lot actually) from their customers; the legality of termination fees has finally surfaced and will be pinned against their practices.

  • 44 Posted by little_one2006 on Thu Sep 3, 2009 6:54PM EDT Report Abuse

    This is great!! i wi----- would happen in all the states. i had to pay sprint a cancellation fee cause there phones didnt work in my house. The fees are ridicolous.

  • 45 Posted by d0d0akbar on Thu Sep 3, 2009 3:33PM EDT Report Abuse

    Look I've traveled around the world, and in many countries w/o the cancellation fees and long term contracts, many phones start around 200 dollars and go up to 1000 easy. Are some of these cancellation fees absurd? Yes, I believe they should prorate the fees instead of a solid rate but I rather not pay 200 to 1000 for a phone upfront and thats just my 2 cents.

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