Failure Rate for Xbox 360: 16 Percent (Report)
Thu Feb 14, 2008 12:11PM EST
See Comments (236)
Compare that to failure rates of about three percent each for the PlayStation 3 and the Wii, according to the recent survey. Oh, and did I mention that I just sent my second 360 console in for repairs?
As 1UP.com notes, estimates of actual Xbox 360 failure rates have varied wildly, with some guessing that about a third of all 360 consoles end up biting the dust. Microsoft initially pegged the number at just three percent, although former Xbox exec Peter Moore later called the figure a "moving target." Redmond eventually extended the Xbox 360 warranty to a full three years (and took a $1 billion charge in the process) to cover all the repairs.
Of course, I have my own bone to pick when it comes to Xbox 360 failure rates. I bought my first 360 back in November 2006; by May 2007, I got hit with my first Red Ring of Death. To its credit, Microsoft quickly replaced my busted console, although as I recently reported, the new unit was plagued with a variety of bugs and glitches. Anyway, about a week and a half ago, it happened again: my 360 froze up, I reset the console, and there it was, the Red Ring of Death. Just yesterday, I shipped off my inert beige box to the Microsoft service center in Texas for repairs; if I get a replacement (as opposed to a repair), it'll be my third Xbox 360 console in 15 months.
OK, I have a couple questions for you gamers out there. First, for the Xbox 360 owners: how many consoles have you been through so far (or are you still on your first one)? Second question: has anyone ever had a PS3 or a Wii fail on them?
Related:
Report Claims Xbox 360 Failure Rates at 16% [1UP.com]
Top 5 Posts
More About Games & Gear
Comments on Failure Rate for Xbox 360: 16 Percent (Report)
Post a Comment
Join in the discussion. Here you'll see the comments in the order they were posted.
-
2 Posted by apok915 on Thu Feb 14, 2008 12:37PM EST Report Abuse
I'm on my second console. I picked up my 360 during the first wave a few years ago. The manufacturer warranty was already expired by the time I got the red circle this past December. Thankfully, Microsoft did replace it for free.
-
3 Posted by bri3783 on Thu Feb 14, 2008 12:38PM EST Report Abuse
Still on my first 360, had it since Halo 3 release. So far no real problems
-
4 Posted by reebs07 on Thu Feb 14, 2008 12:47PM EST Report Abuse
looks like it's getting better then? it was said a couple months ago that it was 30 percent fail rate, at least they are going in the right direction. i'm still on my first from when cod4 came out, by the way if you dont have that game, get it, it is the best game of last year by far.
-
5 Posted by downwithvivid on Thu Feb 14, 2008 12:51PM EST Report Abuse
I'm still on my first 360 - bought in April 2006. Sure, a newer 360 like the one bri3783 bought with Halo 3 a few months ago should be good, but is mine an anomaly for lasting almost 2 years? Keeping my fingers crossed and hoping that the extended warranty I purchased doesn't expire right before I see the RROD.
Post a Comment
Sponsored Links
Videos
Tech Close-Ups
The Logitech 1000 universal remote is a beautiful device, but it's a little on the overkill side if ...
Gadgets You Might Like
Also on Yahoo! Tech
| Computers | Home Office | Wi-Fi & Networking | Phones & PDAs | Cameras & Camcorders | TV & Home Theater | Portable Audio |
|---|---|---|---|---|---|---|
1 Posted by manny119 on Thu Feb 14, 2008 12:30PM EST Report Abuse
We are on our third as well. Although Msoft has always responded quickly and did the right thing with us as customers, the interesting thing is that the last time, they went out of their way to guarantee that the console that was returned to us was the same one we sent them. That indicates that there are several causes of the RROD, supported by the return of a rehabed but buggy unit to you, and that they are chasing multiple failures and want to isolate problem units and remove them from the market.