MacBook Air stumps TSA agents, owner misses flight

Mon Mar 10, 2008 11:01AM EDT

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The suspiciously thin, port-free laptop sends airport security into a tizzy, until cooler heads prevail. Maybe it's time for some tech briefings at the TSA, no?

On his blog, programmer Michael Nygard (by way of the Unofficial Apple Weblog) writes that during a recent trip through the airport, his solid-state MacBook Air stopped TSA agents—puzzled by its lack of rear-facing ports or a standard hard drive—in their tracks.

Nygard said the agents put him and his suspicious "device" in a holding cubicle as security staffers huddled nearby, looking at X-ray printouts of the sinister-looking Air and scratching their heads.

A younger TSA agent—who, apparently, was aware of Apple's newest laptop—tried explaining to the group that the Air uses solid-state memory in place of a traditional hard drive. The senior staffer, however, was still reluctant to let it go: "New products on the market? They haven't been TSA approved. Probably shouldn't be permitted," Nygard writes.

Finally, after booting up the Air and running a program, the agents let Nygard go, he said—but only after he'd missed his flight.

I've been hearing stories like these all too often, which leads to the question: how exactly are TSA agents being trained, anyway? How about, I dunno, some regular briefings on the latest gadgets that might be making their way through security checkpoints? And while TSA agents are wasting time fussing with laptops, undercover investigators with bomb parts in their bags have been sailing though security checkpoints.

Anyone else out there get stopped by airport security because of a "suspicious" gadget in their luggage? Feel free to vent right here.

Related:
How a MacBook Air baffled airport security [TUAW]

Comments on MacBook Air stumps TSA agents, owner misses flight

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  • 66 Posted by pinkrose1_1999 on Thu Sep 3, 2009 8:12PM EDT Report Abuse

    This isn't necessarily tech related but every time I take my violin on a plane they stop me for a) my shoulder rest or b) my tuning pipe.

  • 67 Posted by jnaos on Thu Sep 3, 2009 4:37PM EDT Report Abuse

    I got stopped on a flight because all I was carrying was a book to read, my ticket and my ID. On another flight I got stopped because I look like I am from another country. When I (in perfect American English because I was born and raised here) asked what country that would be from they said.. Europe and in the next stop I was told Russia. I have auburn hair, blues eyes and I am as pale Irish as they come... both sides of my family are from Ireland but darn.. 3 generations ago. Last week they broke my LCD screen on my new digital camera and on the flight back my screen on my phone got cracked.

  • 68 Posted by bladedragon21 on Thu Sep 3, 2009 3:08PM EDT Report Abuse

    I had to run my bag through the x-rays twice because of a forgotten bottle of water in it as well as a lighter. The sad part is, I had just run my bag through not ever a half-hour before - all I did was go outside for a cigarette before my flight! They missed the bottle AND lighter the first time around! Thankfully, I still had twenty minutes before my flight.

  • 69 Posted by e_h_spence on Thu Sep 3, 2009 3:57PM EDT Report Abuse

    this totally sounds like a publicity stunt. I dont doubt that people get stopped for computer parts some times but this reads like a commercial. "A younger TSA agent%

  • 70 Posted by jasonprice16 on Thu Sep 3, 2009 4:29PM EDT Report Abuse

    Lack of educated TSA agents working at an airport? C'mon guys...there's no way our government would hire anyone less than our very best and brightest to work these important positions.

  • 71 Posted by fjr92665 on Thu Sep 3, 2009 4:00PM EDT Report Abuse

    On a recent trip to LA From NYC my son had a key chain with an Obviously fake bullet welded to a key ring it was a gift from his best friends trip to Puerto Rico. It has been through the Airport 4 times previously. The Security Agent who decided to save us all by taking it was mocked by 3 other agents but he held his stupid opinion that it was certainly a matter of "National Security" to take my kids key chain. The whole thing is a effort to do the best to protect us all but like all government programs it is WAY more stupid then the use of good old common sense.

  • 72 Posted by govindan_eg on Thu Sep 3, 2009 4:11PM EDT Report Abuse

    Had a friend who was strip searched after going through security soon after 9/11 because he was on the phone with a colleague talking about a Bill of Materials - apparently he used the acronym BoM too often, and someone reported him.

  • 73 Posted by vegastakes2 on Thu Sep 3, 2009 10:33PM EDT Report Abuse

    Time for the TSA agents to be trained. It's not thier fault. It falls on the responsibility of the higher upper personnel that are busy in their offices. To the gentleman that lost his flight. Sorry to hear of your delay. Hopefully someone gave you some type of professional courtesy credit of some sort. Besides the original "I'm Sorry! To the TSA Agents: go online and do check for the newer products that are available so that you can get familiar with the new products until someone has the IDEA and follow thru action of getting updated training!

  • 74 Posted by cla3rk2001 on Thu Sep 3, 2009 3:26PM EDT Report Abuse

    This is what happens when you give people an ounce of money and a ton of power. There aren't any brain surgeons putting down their scalpels to start a new career in airport security. It's like Pan Am in the 70's when they bought machine guns and picked up a bunch of "attack dogs" from local animal shelters for their European terminals... just before Pan Am 103 went into Lockerbie Scotland. It's all a dog and pony show to create the illusion of security.

  • 75 Posted by so_cal_play_pal on Thu Sep 3, 2009 9:34PM EDT Report Abuse

    What great PR for Mac. But, seriously, dude. Let's have our TSA workers spend their training time learning more about new developments in bombs and explosives. Any time they spend learning about the latest macs is time not spent learning about terrorist techniques. They'll figure out the techie stuff by making mistakes like this.

  • 76 Posted by niiro13 on Thu Sep 3, 2009 7:38PM EDT Report Abuse

    Wahaha! Being a close Apple follower, it's a hilarious story. Poor guy...but still hilarious in a way. Technology so advanced that it even stumps officials! Then again, the Macworld event isn't as big as the WWDC... But I understand. Apple is dubbed as one year ahead of its competition. So it's understandable...but seriously, SSD have been around. It's not like Macbook Air was the first notebook with SSD.

  • 77 Posted by csrangee on Thu Sep 3, 2009 3:31PM EDT Report Abuse

    they broke my laptop on my last flight and took my batteries for my gameboy away..... i almost missed my flight by ten mins.... they really need to be trained properly

  • 78 Posted by ppsagehen on Thu Sep 3, 2009 8:18PM EDT Report Abuse

    Yep, about 5 years ago, my father was detained by security at SFO who saw suspicious wires coming out of a small metallic box in his carry on. That was before the ipod was ubiquitous...

  • 79 Posted by olistostrome1 on Thu Sep 3, 2009 7:44PM EDT Report Abuse

    Doesn't matter what they do. Most of these TSA people are old or high school dropouts. Good luck training them on anything to do with technology.

  • 80 Posted by ujisan80 on Thu Sep 3, 2009 10:27PM EDT Report Abuse

    Sounds to me like Apple's ad agency's thought of a creative way to get some good press and planted the story. "Puzzled by its lack of a standard hard drive and rear-facing ports..." PLEASE. Kudos to the exec who thought this up; they don't even have to pay for ad space because writers like you are running the story without checking it. Ben Bradlee'd have your head for that.

  • 81 Posted by vivianenid81 on Thu Sep 3, 2009 10:36PM EDT Report Abuse

    Well I am an Apple MacBook Pro Owner so for them to be stumped about Apples new technology is all too funny to me. I actually find that when people get confused with technology is extremely funny . . . so while I am reading this . . . I am just LMAO. . . . But I would have to consider this story to heart because I will be traveling soon, by air, and I will be taking my Mac with the accessories I have for it . . . so I hope they don't stop me because of my Mac . . . I would actually start laughing although I am sure they wouldn't find it all too funny . . . LOL

  • 82 Posted by arianhojat2000 on Thu Sep 3, 2009 2:57PM EDT Report Abuse

    "Thats better than another 9/11" general comments like that make people look dumb... lol its the thinnest laptop out there, you cant hide anything in it. So all gadgets should be labeled suspicious? What are they gonna stop you for suspicious paper next time if you have paper thats too thick? heh Lets add the talking fish gadget 'Big Mouth Billy Bass' as well, thats super suspicious, i dont know why anyone would want one of those. heh.

  • 83 Posted by abridestime on Thu Sep 3, 2009 2:44PM EDT Report Abuse

    they wouldn't let me take my dayquil or nyquil capsules on the plane...it was a miserable head cold 14 hour flight!!!

  • 84 Posted by atntony@pacbell.net on Thu Sep 3, 2009 2:59PM EDT Report Abuse

    Those TSA agents are starting to act like Bullies. Better make them join the army and send them overseas for the next war.

  • 85 Posted by ktmoonblue on Thu Sep 3, 2009 4:54PM EDT Report Abuse

    I was stopped once in London, and this was about 10 years ago, for a folding tripod in my carryon. It was the kind where the legs fold up and go into the camera base. The security there didn't even know what it was! They had me demonstrate it for them!

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