Psystar reveals its HQ, claims first Mac clones shipped

Tue Apr 22, 2008 3:13PM EDT

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The cloud of suspicion surrounding reputed Mac clone maker Psystar might be lifting at last. Reporters have paid a (brief) visit to Psystar's new, legit-looking office, and the Miami-based company says it's shipping the first wave of "Leopard"-compatible Open Computers. Will the Mac clones actually materialize, or will Apple's legal team strike first?

The story of Psystar, a company that claims to make a $399 PC that runs Mac OS X "Leopard," hit the Web last week in two crashing waves—first, because it was apparently defying Apple's de facto, decade-long ban on Mac clones, and second, when bloggers cried "hoax!" after Psystar repeatedly changed its address and got unceremoniously dumped by its credit card processor.

But the smoke started to clear after Forbes talked to Psystar's CEO, who claimed that the 16-person company had just moved into a 40,000 square-foot warehouse and had hired four more people to meet demand.

Meanwhile, a reporter for the IDG News Service paid a visit to the new, if unfinished, office of Psystar, which is indeed located in a warehouse district of Dorai, Florida. A pair of employees denied reporter Juan Carlos Perez's request for a tour, but "it certainly doesn't look like the company is running a scam operation," Perez wrote.

Psystar has since posted pictures of its new office—complete with a fancy company logo painted on the windows—on its Web site. The company also said that its online store was "up and running" and promised that orders are "currently being shipped."

Of course, the proof is in the pudding, so I recommend we wait and see if customers do, indeed, start finding Open Computers on their doorsteps before breaking out our credit cards.

There's also another loose plot thread in the week-long Psystar saga (has it only been a week?)—namely, whether Apple will take the company to court for violating the terms of the Mac OS X license, which forbids installing the OS on non-Apple hardware.

For its part, Apple has been strangely (ominously?) silent about the whole brouhaha, perhaps waiting to see is Psystar is for real. Last week, some legal experts told Wired News that Apple may not have much of a case against Psystar, which says it will pre-install Leopard on its $399 Open Computer and $999 OpenPro model.

So, what do you think—does Psystar sound legit to you? And if so, interested in plunking down 400 big ones for a Mac clone?

Related:
Psystar Office Exists, but Not Yet Open to the Public [PC World]
Meet The Mac-Clone Mystery Man [Forbes.com]

Comments on Psystar reveals its HQ, claims first Mac clones shipped

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  • 6 Posted by magpagbst on Thu Sep 3, 2009 7:03PM EDT Report Abuse

    why aren't they cloning Vista . . . LOL!!!!

  • 7 Posted by vanmo92 on Thu Sep 3, 2009 10:31PM EDT Report Abuse

    I would love to have one of these clones, and will fork over the money for it, but need to read some reviews and wait for the company to get off the ground.

  • 9 Posted by middlenamefrank on Thu Sep 3, 2009 7:19PM EDT Report Abuse

    I gotta tell you, as a longtime PC user, I'm tired of viruses, antivirus and anti-adware software that doesn't work, security problems, incompatible driver issues, pokey and obscenely bloated OSes, companies around every corner that want to charge for software and/or services that should be free, unresponsive service departments, the list goes on. Lately, every time I buy a new PC, I spend longer and longer on the Apple aisle, thinking maybe now it's time....but I wind up back in the PC aisle because Apple is still too expensive for what they bring to the table. Maybe they're not any more.

  • 10 Posted by rollo1603 on Thu Sep 3, 2009 8:49PM EDT Report Abuse

    By the way, in case you didn't notice, the $399 model doesn't come with a wireless network card either. A Mac Mini for $599 looks like a pretty darn good deal by the time you add the OS ($155), shipping ($30ish? from Psystar, free from the Apple store), FireWire ($50) and the as-yet-unavailable network card. Add in the risk factors of not knowing how long this company will be around, possible OS update issues and having no clue whether their support is any good at all and the Mac is a hands-down winner. You get what you pay for. I'll continue to pay for the real thing and not settle for cheap imitations :)

  • 11 Posted by johnsawyercjs on Thu Sep 3, 2009 4:39PM EDT Report Abuse

    Psystar isn't selling Mac clones--they're selling PCs for which they claim they've carefully hand-picked hardware that works better as a Hackintosh than some other PCs, but we'll see how good they are at that. Clones are supposed to work just like the originals, but Hackintoshs are known not to work exactly like Macs under all circumstances. I've posted more opinionated facts at the link below, since it's becoming tedious that almost everyone is calling these clones. http://www.engadget.com/2008/04/21/psystar-says-its-shipping-open-computers-anyone-get-a-tracking/2

  • 12 Posted by johnsawyercjs on Thu Sep 3, 2009 4:39PM EDT Report Abuse

    middlenamefrank: Shouldn't it be clear by now, with all the time you've spent with the issues with Windows and PCs that you describe, that since time is more valuable than money, that at best, you've come out even, and so you should go ahead and buy a Mac and stop wasting more time and frustration with those issues? The Mac and OS X aren't perfect, and you'll find a few of the same issues with some Apple products and third-party companies, but it may be less hassle than what you've been dealing with so far. But if you have some problems with the Mac, don't fall into the absurd trap that some people do, who think their singular experience makes them an expert, in which they get on a soapbox and say, "Since my Mac had some problems, and I didn't want any problems, and I BELIEVED I wouldn't have any problems with a Mac...the Mac is no good!"

  • 13 Posted by alghero1960 on Thu Sep 3, 2009 2:50PM EDT Report Abuse

    I purchased a system from these guys on 4/14 with no operating system installed because I have a multi-user license for Leopard. I hot a call yesterday from them stating that I MUST buy the OS X from them because installing it myself was "too complicated", and that they did not offer support nor instructions on how to install the OS on their clones. I cancelled the order today because the OSX cost through them was $157.00 Versus $129 anywhere else. And also that they have confirmed that they will not offer support on the OS after the sale. They folks have a lot to learn about customer service and support. I for one will stay away from these guys for now, and I suggest that anyone else do the same.

  • 14 Posted by sedragore on Thu Sep 3, 2009 9:12PM EDT Report Abuse

    I'd buy it right away. Although, I've seen "gullible" on the ceiling too many times.

  • 15 Posted by johnsawyercjs on Thu Sep 3, 2009 4:39PM EDT Report Abuse

    alghero1960's experience above is something I was beginning to suspect, from reading some other people's experiences with Psystar--Psystar has been more "insistent" about installing OS X for you, onto the computers they're selling (which requires that you also buy that copy of OS X from them), than they should be. First I was willing to give them the benefit of the doubt, but I still thought they might be doing it to get some extra revenue, but now I'm certain of it. They seem to have been counting a lot on getting people to let Psystar sell them OS X. Another example of shoddy planning, market understanding, treatment of customers, etc.

  • 16 Posted by hedo4three2002 on Thu Sep 3, 2009 4:18PM EDT Report Abuse

    People are actually ordering this?! it never ceases to amaze of how easy it is to seperate some people from their cash....remember if they turn out to be a fraud or the product is garbage...you wont see a dime.

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