iPhone users: 2.0.2 update hasn't fixed 3G problems

Tue Aug 19, 2008 11:21AM EDT

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Looks like Apple's latest software patch isn't a silver bullet for the reception problems that still dog the new iPhone.

Nearly a day after Apple released software update 2.0.2—which comes about two weeks after version 2.0.1 of the iPhone software—users say they're still dealing with iffy 3G reception and dropped calls on their handsets.

"Add me to the list of people whom the update has done nothing for," wrote one user on Apple's official iPhone support forum. "I'm in the suburbs of Chicago in an area in which I should have, and did have on my last two 3G phones, excellent coverage. The update has done nothing to improve the sluggish load times, Safari is till crashing and/or not loading unless I'm on a Wi-Fi network, and I am dropping calls."

From another user: "No improvement after update to 2.0.2, I'm afraid. No 3G at all in my little wood-framed house downtown in the largest city in Northern California (San Jose). Barely usable EDGE, and unintelligible calls. Flips between 3G and EDGE like a fish out of water."

For its part, Apple hasn't said whether the 2.0.2 update would fix the iPhone 3G's widely reported reception problems; indeed, Apple (per usual) has yet to acknowledge the problem at all. The release notes for the 248MB software patch lists only a single change: "Bug fixes."

Pressure has been building on Apple to fix the iPhone 3G's reception issues for more than a week. According to some reports, the iPhone's custom-made Infineon chip might be a little too eager to switch from 3G to EDGE, leading to slower data speeds and dropped calls. Others have blamed AT&T's 3G network, although iPhone users worldwide are complaining of dropped calls and poor 3G reception.

The bloggers at Ars Technica say they've heard that iPhone software 2.0.2 does, in fact, include "some fixes" for 3G reception problems (with Chicago-area Ars writer Chris Foresman claiming that he's getting marginally better reception on his iPhone), but that a fix for the Infineon chip is still pending.

There's also been some chatter that 2.0.2 fixes the iPhone's "sticky buttons" problem—a lag of anywhere between 3-5 seconds when tapping on the iPhone's touch keypad. That's certainly a possibility—I'm seeing slightly less lag when using the keypad, especially with the Contacts list—but then again, the iPhone's performance always speeds up (initially, at least) after a full reset and firmware update.

OK, iPhone users, sound off: How's the 2.0.2 update working for you? Any improvement in 3G reception?

Update [8/20/08]: I've now spent more than 24 hours with the 2.0.2 update, and I can safely say that my iPhone 3G's data reception is, in fact, worse than before. I used to get a pretty good signal here in the office, but now when I try to check e-mail—with the "3G" icon on and three bars, mind you—the little status wheel just spins, and spins, and spins ...

Related:
iPhone firmware update addresses some 3G connection issues [Ars Technica]

 

 

 

Comments on iPhone users: 2.0.2 update hasn't fixed 3G problems

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  • 1 Posted by kupriaa1 on Thu Sep 3, 2009 4:54PM EDT Report Abuse

    This is nonsense- I have had my Iphone3G for almost a month now. No problems- this is what I expect from a superior product. This "blogger" must be working for Microsoft. Stop BASHING APPLE!!!

  • 2 Posted by magpagbst on Thu Sep 3, 2009 7:03PM EDT Report Abuse

    " . . . dogs and cats living together!!! . . . "

  • 3 Posted by wade948 on Thu Sep 3, 2009 10:38PM EDT Report Abuse

    It never ceases to amaze me. Yes I own my share of iPods and a Mac computer as well as windows pcs. If Apple has product or software problems the enthusiasts complain about bashing if the situation is changed and Microsoft is in the hot seat then they exclaim that's what you expect from Microsoft. Steve Jobs doesn't walk on water anymore than Bill Gates can part the Red Sea. These are only companies not religions !

  • 4 Posted by erik.straub on Thu Sep 3, 2009 3:55PM EDT Report Abuse

    Just updated. I'm sitting in my office at work where I previously had spotty 3G connection, but at least Safari was useable. I've been trying all around our building, even outside, and so far I haven't been able to get anything on Safari except a nice little error that says "Safari could not open the page because the server stopped responding" (pages like mlb.com, yahoo.com). I haven't made too many calls yet, but if it fixes drops like it did 3G, I'm guessing it won't do much for the dropped calls I've been dealing with for the past few weeks. WTF APPLE!!!!?

  • 5 Posted by wildxgod on Thu Sep 3, 2009 10:46PM EDT Report Abuse

    I still get no 3G in my apartment (which has 4 wndows all around) and in my office in Manhattan (which is about 20 feet from loads of windows). The way Apple is handling this is shameful. How about they admit theres a problem (I actually spoke to a phone rep and they acknowledged that there are issues) How about Jobs tells us what 2.02 is actually supposed to do? Maybe this isnt the fix we are waiting for? It would be nice to know. This is not the way to treat consumers. We need to be reassured that the phones will be fixed or replaced. And the Apple fanclub needs to calm down. No one is bashing Apple for their products, I for one am bashing their interaction with consumers.

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