Angry iPhone 3G user to Apple: See you in court
Thu Aug 21, 2008 1:34PM EDT
See Comments (27)
An Alabama woman has filed a class-action lawsuit against Apple over the iPhone 3G's reception woes—and judging from the number of complaints I've been hearing about the new iPhone, she may end up with plenty of company.
According to AppleInsider, Jessica Smith of Birmingham, Alabama filed the lawsuit on Tuesday, and she accuses Apple of false advertising for claiming that the "defective" iPhone 3G is "twice as fast at half the price."
In the suit, Smith complains that her iPhone 3G suffered from an iffy data connection "immediately after purchase"—and indeed, if you check out the comments on my recent post about the iPhone's iffy reception, Smith isn't the only one.
Apple has finally admitted—tersely—that a software patch released Monday (iPhone software 2.0.2, to be exact) was intended to "improv[e] communication with 3G networks." But from what I'm hearing, many iPhone users are still suffering from poor 3G reception and dropped calls after installing the patch.
For my part, my iPhone 3G was working fine until I installed the update; now, my handset keeps flipping to EDGE mode in areas where I'd previously been getting a 3G signal, Web pages are taking longer to load, and e-mail trickles in at a snail's pace. (Oh, and another thing—remember those hairline cracks appearing in some iPhone 3G cases? I've got one now, too.)
OK, so is Smith just being greedy by filing a class-action lawsuit? Maybe, maybe not, but I can understand her frustration.
Speaking purely as a user who spent $299 on a new iPhone, I'm pretty annoyed that its key new feature—3G—is on the fritz, and I'm even more annoyed that Apple seems so reluctant to communicate its with loyal customers.
Well, given that iPhone users may soon be banding together for a lawsuit, it looks like Apple (or its legal team, at least) will finally have to sit up and listen.
Related?
Class action suit claims Apple deceived over iPhone 3G speeds [AppleInsider]
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27 Posted by akikoseagraves on Thu Sep 3, 2009 2:48PM EDT Report Abuse
I've never used a Mac laptop, but I've heard several comments about how good they are. I have spent almost a grand on iPods (I lose them, break them) and have been happy with the way each of the three iPods worked. But I think they're completely trying to rip people off with the new touch screen iPods and iPhones. I've heard nothing bad about the iPod touch, but they release them at a minimal amount of memory then upgrade it to a larger memory shortly there after for a ridiculous price. Then the same goes with the phones. They're too expensive and once you buy one, a better one comes out. But you still have the same problems. I can't stand the scheme I feel Apple is putting out for it's customers that spend too much money on their malfunctioning products.
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26 Posted by kurniawan23059 on Thu Sep 3, 2009 4:54PM EDT Report Abuse
honestly , I have no problems at all with my 3G iphone. working fine and i love the technology. Maybe the ladies couldn't catch up with the newest development.