AT&T spams subscribers with "Idol" text message

Wed Jan 14, 2009 10:22AM EST

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I pay my AT&T bill on time, every month, and what do I get in return (besides a flurry of dropped calls)? This lousy SMS spam shilling "American Idol."

My iPhone's SMS inbox is still blessedly spam-free, for the most part (and believe me, it's not that spammers aren't trying), so I sat up and noticed when my iPhone buzzed yesterday afternoon with what was clearly a spam blast—from my own carrier:

AT&T Free Msg: Get ready for American Idol! AI 8 starts this Tues (1/13) at 8pm on FOX. Check out AT&T's official AI web site from your PC – www.att.com/idol for the latest info on our $1MM sweepstakes, test your AI IQ by playing the trivia game, and much more. Reply stop to end mktg msgs


You bet I replied "stop"—and I'm sure many fellow AT&T subscribers did so as well, judging from the angry response on Twitter and elsewhere. (Example tweets: "Really AT&T? I'm paying U over $100 a month & U still think its cool 2 send me text messages advertising American Idol?" … "If AT&T wants to waive my $95 monthly mobile bill, it can send me unsolicited American Idol ads. Otherwise, bad form today folks.")

AT&T Wireless spokesman Mark Siegel told the New York Times that the message was merely a "friendly reminder," and that "it makes perfect sense to use texting to tell people about a show built on texting."

Well, "American Idol" is build on calling too, right? So how about hitting us with a barrage of robocalls while you're at it?

Yeah ... didn't think so.

As the Times story points out (via an interview with a Federal Trade Commission rep), there's nothing illegal about AT&T's Idol spam: It isn't a deceptive ad, and there's a clearly stated "opt-out" at the end. And no—the Idol text didn't ruin my day, nor did it take more than a second to delete.

That said, I'm plenty annoyed that my carrier—the one I'm paying $95 a month to—thinks nothing of using my iPhone as a billboard, whenever it needs to squeeze in a little more revenue. (The least they could do is give us a piece of the action.)

What do you think: Should carriers be allowed to spam its subscribers as it pleases? Or would you be fine with SMS spam if, say, your carrier knocked a buck or two off your monthly bill?

Related:
A Text Arrives. Oh, It’s Just an ‘Idol’ Ad. [NY Times]

Comments on AT&T spams subscribers with "Idol" text message

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  • 26 Posted by kandlchenier@sbcglobal.net on Thu Sep 3, 2009 4:46PM EDT Report Abuse

    Opt out of marketing messages when you sign up or at any time thereafter. Most people don't read the terms of the contract that they sign. When a person signs a contract that allows marketing then the annoyance is their fault, not a result of the company's evildoing. Yes, it is bothersome, but take responsibility for your [in]action.

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