10 questions — and answers — about the Palm Pre

Thu Jan 15, 2009 2:34PM EST

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When's it coming out, and for how much? How's the keypad? Will it handle MMS messages and cut-and-paste? What about the camera? Get the answers right here.

1. When's it coming out, and how much will it cost?
So far, Palm will only say that the Pre (check out my Pre coverage from CES here and here) is coming out on Sprint in the first half of the year—and "as soon as possible," according to Palm CEO Ed Colligan. No firm details on pricing yet either, although I've heard guestimates (from industry observers, not Palm) ranging anywhere from $399 to $149 (with a new two-year contract, of course).

2. Any word on whether it'll ever be on [AT&T, Verizon Wireless, T-Mobile]?
The Pre will be a Sprint exclusive when it first launches, but that doesn't mean it won't eventually creep onto other carriers. The Palm Centro was initially a Sprint-only phone, but it wasn't long before both AT&T (a GSM carrier) and Verizon Wireless (CDMA, as is Sprint) had their own versions of the phone.

3. How does the keyboard feel? Say, compared to a clamshell (Voyager) or other slide-outs like the LG Rumor? Or like the BlackBerry Curve keypads?
In a word: small, although not quite as small as the tiny keypad on the Palm Centro. The good news is that the Pre's domed keys are quite tactile (much better than the smooth, flat keys on the T-Mobile G1, for example); that said, you'll need nimble thumbs (and probably some practice) to tap out speedy messages.

4. How about MMS (a.k.a. picture mail) support, and cut-and-paste?
Yep, the Pre will indeed handle MMS messages, plus cut-and-paste for text.

5. Will my old Palm OS applications work on the Pre?
Unfortuantely, no. The Pre runs on WebOS, Palm's new (and long-awaited) mobile platform, and it's a completely different animal from the old Palm OS (which powers such handsets as the Centro and the Treo 755p). Palm promises that developers will flock to build new applications for WebOS, but we'll have to wait until the Pre's release to see if that actually happens.

6. Will the Pre sync with the existing Palm Desktop/HotSync client?
Nope, and it's still not clear whether the Pre will have a desktop client at all. Based on my interviews with Palm reps, the idea seems to be that any contact/event management on the desktop would be performed over Facebook, Gmail, etc., with those changes/additions flowing wirelessly into the Pre. As far as moving, say, videos and songs to the Pre, you'd do so via drag-and-drop over USB, with the phone acting as a removable storage device in Windows of Mac OS X.

7. Is the Pre's touchscreen capacitive, or is it that pushy stuff?
Short answer: Capacitive. Longer (if somewhat crude) explanation: Capacitive touchscreens (like those on the iPhone and the T-Mobile G1) come coated with an electricity-conducting material that reacts to human touch (but not a stylus), while resistive touchscreens (the "pushy stuff," used on older Treos and Windows Mobile handsets) are composed of multiple layers that react when pressed together, either by a fingertip or a stylus. Resistive touchscreens are cheaper to make and work well for those who prefer a stylus to direct touch, but they're not nearly as precise as capacitive touchscreens.

8. How's the Pre's camera?
I didn't get the chance to try it during my 30-minute, one-on-one briefing, but according to Palm, expect a 3-megapixel camera with an LED flash and "extended depth of field" (presumably instead of auto-focus). On paper, that sounds better than the iPhone's flash-less, 2-megapixel snapper, but I can't say anything definitive until I've tried it in person. Also: No video capture, or at least not yet.

9. What about microSD memory expansion?
Bad news: The Pre does not come with a slot for microSD memory cards, which means you're stuck with the 8GB of on-board flash storage.

10. So, is the Pre an iPhone killer?
Too early to tell—and indeed, the answer might differ depending on what's important to you.

Personally, I'm most impressed by the Pre's multitasking "Card" feature, which lets you switch open applications with a simple swipe of the finger; I also like how Palm's managed the unified address book and threaded IM/SMS messaging. Then again, I love my tunes and my videos (especially movie rentals), and for now, the iPhone's built-in iPod app (which includes TV show and movie rental support) appears to have the advantage over the Pre's solid, but unexceptional media player. (Now, if Amazon were to build a Pre app for its video store, well ... that would change things).

Also, consider that Apple's had a year and a half to work out the kinks in the iPhone OS (not that there still aren't plenty of missing features, like cut-and-paste and Flash browser support), while new Pre owners may have to endure some first-generation bugs.

That said, let me be perfectly frank: The Pre is the most promising phone I've seen since the original iPhone, and I'm personally giving it a serious look, contracts be damned (and much to my iPhone 3G's chagrin).

Got more questions? Fire away.

Comments on 10 questions — and answers — about the Palm Pre

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  • 6 Posted by shortyb3user on Thu Sep 3, 2009 9:21PM EDT Report Abuse

    I'm a verizon user so my obvious question is how does it stack up to the Blackberry Storm?

  • 7 Posted by shlomoavanade on Thu Sep 3, 2009 9:20PM EDT Report Abuse

    Tethering? I'm assuming no...darn phone companies are too greedy...

  • 8 Posted by lgpalanca on Thu Sep 3, 2009 6:50PM EDT Report Abuse

    there goes all those palm applications, specially the medical ones

  • 9 Posted by aliverson70 on Thu Sep 3, 2009 2:50PM EDT Report Abuse

    The long awaited arrival for us Palm people. The best of both worlds(blackberry/iPhone) all in one package. Hopefully the battery life will brought up to speed, something that Apple forgot to do with the iPhone. I would assume the Treo Pro will still get some fanfare as it becomes more available but the Pre will probably overshadow it.

  • 10 Posted by gblack100 on Thu Sep 3, 2009 4:06PM EDT Report Abuse

    My Palm 755 uses Goodlink, will this phone be Goodlink compatible?

  • 11 Posted by jhnmrk on Thu Sep 3, 2009 4:34PM EDT Report Abuse

    I will definitely be in line to get this phone once it comes out, but the one question I have about the Pre is....Does the Pre have visual voicemail? Of all the articles I have read and all the videos I have watched, none of them talk about using this phone as a phone. I know it will be on the Sprint network, which is great, I am a Sprint customer that is currently out of contract, but I have yet to read anyone talking about this phone as a phone.

  • 12 Posted by rnshultz on Thu Sep 3, 2009 8:44PM EDT Report Abuse

    My old Treo was a nightmare to use while driving. The power cord would fall out constantly. I tried replacing it and they all performed the same.. I went to a flip to wait for some improvements. Hope ot happened.

  • 13 Posted by 69ja on Thu Sep 3, 2009 2:42PM EDT Report Abuse

    Tethering is possible using bluetooth.

  • 14 Posted by liam_ke on Thu Sep 3, 2009 6:50PM EDT Report Abuse

    I suppose sooner or later some emulator for the "old" thousands of Palm applications will appear. They don't need so much processor or memory... I hope so.

  • 15 Posted by miles4n4 on Thu Sep 3, 2009 7:20PM EDT Report Abuse

    The Pre is not an iPhone killer, its the anti-iPhone! A great option for people who do not want to buy an iPhone. Also I feel that this is the first phone to make the iPhone look old and seem dated.

  • 16 Posted by lowdownchopshop on Thu Sep 3, 2009 6:57PM EDT Report Abuse

    I think it is funny how this phone is getting talked up so much but it is a clone of the HTC Touch Pro. I think the HTC is a much better phone with a Windows based OS. I almost bought a Palm but ended up getting the HTC Touch and IT IS the iPhone killer. The Pre and the Touch almost look the same.

  • 17 Posted by tp_72 on Thu Sep 3, 2009 10:19PM EDT Report Abuse

    I know this is late but....so it won't use the hot sync program? How are we suppose to back everything up or even transfer my contacts from my 755p? I love my Treo and I was excited to hear about the Pre but I don't want to have to store all my contacts on Facebook just to be able to retrieve them in case something happens.

  • 18 Posted by travelscents on Thu Sep 3, 2009 10:19PM EDT Report Abuse

    This phone looks amazing and sleek. I believe because of the history of other phones like the iphone and voyager, and other touch screen phones that came out before the Palm Press, it has an advantage over the phone before it. This is a great time for this phone to come out because everyone else knows what they don't like about the phone they have, and so does Palm Pre. So why not offer a phone that satisfies what consumers are not satisfied with their current phone. This could be the new phone for the summer that's coming up. I want to look cool for the summer with my Palm Pre. Not only look cool but also have a phone that does cool things. Palm Pre, "Perfect Phone for the Perfect Person".

  • 19 Posted by jfn39 on Thu Sep 3, 2009 4:34PM EDT Report Abuse

    Having used the Palm OS for years, I would be quite unhappy to be unable to transfer my contacts, etc to this new phone. What kind of genius' alienate their most loyal customers?

  • 20 Posted by myknorton on Thu Sep 3, 2009 7:31PM EDT Report Abuse

    Old programs WILL work. There is an emulator that runs the old Palm OS so you can use your old apps. And it runs like an app in its own "card". So you can simply switch to it if you need it.

  • 21 Posted by cceya on Thu Sep 3, 2009 3:20PM EDT Report Abuse

    No OUTLOOK not on VERIZON not worth looking at

  • 22 Posted by reiner743@sbcglobal.net on Thu Sep 3, 2009 8:35PM EDT Report Abuse

    I believe you have to purchase the "data package" for any of it to work and that is costly. Just left the Sprint store. Wondering how it will compare to my HTC, and the fact I can't sync my medical dictionary and ePocrates...may be hazardous to my patient's health. Any ideas on hot syncing this new phone-for all the phone junkies out there.

  • 23 Posted by yeppers4me on Thu Sep 3, 2009 10:56PM EDT Report Abuse

    Is this going to have wifi? If any phone wants to keep up with the iphone, that is a must!

  • 24 Posted by yeppers4me on Thu Sep 3, 2009 10:56PM EDT Report Abuse

    Is this going to have wifi? If any phone wants to keep up with the iphone, that is a must!

  • 25 Posted by slide2k1 on Thu Sep 3, 2009 9:27PM EDT Report Abuse

    What about battery life? How long will the Pre be able to last for if it doesn't get any charge for a couple days?

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