Femtocells aim to boost indoor cell reception

Fri Jan 30, 2009 12:47PM EST

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Can't get a decent cell signal in your living room? I know the feeling. That's why more and more carriers are offering femtocells: compact, antenna-equipped boxes that use your home broadband network to boost cell reception. Clever idea—although you'll pay extra for the privilege, of course.

Sprint has had its own femtocell device—the Airave—on sale for more than a year now, while Verizon Wireless announced its own femtocell service this week. That leaves AT&T, which is rumored to have a femtocell product in the works, and T-Mobile, which offers something a little different: Unlimited HotSpot Calling (formerly known as T-Mobile HotSpot @Home).

So, how do femtocells work? You can read up on the nuts and bolts at Wikipedia, but roughly speaking, they act as cell network signal repeaters (with an effective range of about 5,000 square feet), piggybacking onto your home broadband network to boost patchy coverage—good news for those of us with terrible reception in our homes and apartments. (I live in a 150-year-old-plus brownstone in Brooklyn, and unless I stand by a window, callers can't hear me.)

The femtocell device itself looks a lot like a standard Wi-Fi router; just plug it into your home network via Ethernet and get ready for more bars. In Sprint's case, its Airave femtocell also comes with a GPS receiver, intended as both a 911 locator and to make sure that you're only using the device in Sprint's coverage area (and not, say, in China or something).

Verizon Wireless is the latest U.S. carrier to jump on the femtocell bandwagon, just having announced its "Network Extender" earlier this week. The box is pricey at $249, and it doesn't support 3G EV-DO data; that said, once you fork over the cash, there aren't any additional monthly fees.

Sprint's Airave femtocell (which uses the same Samsung hardware as Verizon's Network Expander) is way cheaper at $99.99, but you'll have to cough up a monthy service fee: $4.99 a month for "basic" coverage, or $10/month for unlimited Airave calling on a single-line Sprint account (the unlimited charge goes up to $20 a month for multi-line family plans).

AT&T has yet to offer its own femtocell service, but based on this customer survey that's making the rounds, I'd expect to hear an announcement in the near future.

Finally, there's T-Mobile, which doesn't do femtocells at all. Instead, the carrier has a service called Unlimited HotSpot Calling (formerly known as T-Mobile HotSpot @Home, and not to be confused with the new @Home "landline" service), which lets you make unlimited calls over Wi-Fi for $10 a month. (You're supposed to use a special, $29.99 T-Mobile router with the service, but as this review notes, Unlimited HotSpot Calling should work just fine with your existing Wi-Fi network).

Pretty nice—but there's a catch. While any Sprint or Verizon phone will work with their respective femtocell units, you must use one of T-Mobile's UMA-enabled Wi-Fi handsets for Unlimited HotSpot calling. Supported models include the BlackBerry Pearl, the Samsung T229 and Katalyst, and the Nokia 6301 and 7510 handsets—and for now, that's it.

So, who out there would be willing to pay extra for better cell coverage indoors? Or would you rather just stick with a landline?

Comments on Femtocells aim to boost indoor cell reception

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  • 6 Posted by mac77daddy on Thu Sep 3, 2009 7:02PM EDT Report Abuse

    I have my internet bundle that comes with High speed cable connection, basic digital cable including DVR and landline with unlimited long distance and local calling. I also keep my T-mobile plan because I need to be available at all times. I like having the use of both in my home because if my wife is on one I can use another or yet another. I suppose if you don't get a bundle in you area and you don't get reception with your cell phone it would be cheaper than your regular old telephone service to get one of these femtocells.

  • 7 Posted by s75holman on Thu Sep 3, 2009 8:59PM EDT Report Abuse

    Unbelievable that companies are going to charge you more for a weakness in their own products. These femtocells should be given out to customers free. We already pay crazy amounts of money for a mediocre service. But really I can go for buying a femtocell, but paying a monthly service fee. Now that is really crazy.

  • 8 Posted by etaylor7266 on Thu Sep 3, 2009 3:56PM EDT Report Abuse

    These new gadgets seem perfect but be careful and do read the fine print on all new devices and phones. I found out that purchasing a new phone they put me on a new 2 year contract and I found out after the fact and now I am obligated to this company for 2 more years. When I started out I was not going to commit to a long term agreement.

  • 9 Posted by somebodys_here on Thu Sep 3, 2009 9:32PM EDT Report Abuse

    The Verizon box is expensive, but no monthly fees is the way to go. Me like (since you already pay $75 a month for service anyway).

  • 10 Posted by ozarkstpilot on Sat Jan 31, 2009 8:40AM EST Report Abuse

    these cell phone companys are as crooked as hedge fund managers on wall street...i.e. Enron types... they provide poor service, force LOAN SHARK CONTRACTS, then want us to pay more just to get a signal off an overloaded network they are too stingy to upgrade to an acceptable level of service quality, due to their executive's wildly outrageous pay and retirement plans. modern tech?..bull, this is a ripoff paying for phone service where you have to go outside to get a signal, or wanting us to pay more for something they should provide to customers in the first place...A USEABLE SIGNAL at a fair price.

  • 11 Posted by christinedeckard on Thu Sep 3, 2009 3:24PM EDT Report Abuse

    This product should be offered with each cell plan. I know it does not cost the company a whole lot to produce. It would hamper a lot a customers from calling in about the dropped calls they get. I hope at%t will get on the bandwagon and listen to my crys. Please people get this product even though it is a little more on your bills but you wont have to call in every time you think something is wrong with your phone!

  • 12 Posted by rrh377 on Thu Sep 3, 2009 8:53PM EDT Report Abuse

    it will be a while for at&t to come out with anything decent, i'm sure they will have some piece of junk that quits working in a around three months. although that "great service department" will gladly take your call after your on hold three diffent times of course. and when you talk with someone thay will happily inform you that you are already a customer and they only go out of their way to help noncustomers. at&t is a joke worst service i have ever had, if you want a better company try verizon .

  • 13 Posted by zacharysite on Thu Sep 3, 2009 10:58PM EDT Report Abuse

    I actually use the Tmobile hotspot with a Nokia 6301 and Blackberry Curve, and I feel it sounds and works better when I'm connected via wifi! Thats the reason we stayed with Tmobile awhile ago. We wouldn't have good reception in many apartments and homes I go to and I wanted that to stop so I can connect to any WIFI network as long as I know the passkey or if its unlocked.

  • 14 Posted by fred56318 on Thu Sep 3, 2009 4:03PM EDT Report Abuse

    Nothing more than another gimmick to get parents to fork out more money for their kids "Must Haves". Why not just let people walk to a better reception area and get some needed exercise...or use a real phone!

  • 15 Posted by ppierson44 on Thu Sep 3, 2009 8:18PM EDT Report Abuse

    on the subject of magic-jack..did anyone else have problem with it?i could'nt do anything, for it kept coming in and wanting me to make a call.literally took over my comp.before i unloaded it i could'nt even turn off the comp..had to unplug it.

  • 16 Posted by ceekay_2000 on Thu Sep 3, 2009 3:20PM EDT Report Abuse

    1st of all, If it's WI-Fi, What's the $10/month charge for? That's almost laughable. As for the guy with the MagicJack, why also does one have to pay $19.95 a year? they don't own teh network..everyone does. it phone service over your computer which uses the internet (ie. everyone) I don't get the "fee"

  • 17 Posted by primen8 on Thu Sep 3, 2009 8:18PM EDT Report Abuse

    I'm with s75holman & christinedeckard... Maybe a small equipment charge (less the $100 - after all these are all mass produced in China), but that should be the end of it. There's NO reason that cell phone customers should have to pay out the ass to shore up service that they should already be getting in the first place.

  • 18 Posted by alleycattrader on Thu Sep 3, 2009 2:51PM EDT Report Abuse

    THIS PRODUCT WOULD WORK PERFECTLY HAND IN HAND WITH MY PRODUCT. IDENTITY THEFT HAS BECOME A BIG ISSUE DUE TO UNWANTED WI-FI/CELLULAR SIGNALS. I HAVE DEVELOPED A NEW STYLE INSULATION THAT TOTALLY BLOCKS ALL SIGNALS AND IS A REGISTERED GREEN PRODUCT. BUILDING HOUSES OR BUSINESSES WITH MY INSULATION BLOCKING ALL UNWANTED SIGNALS AND USING YOUR BOOSTER TO RECEIVE WANTED SIGNALS. HOW WOULD I CONTACT SOMEONE TO GET MORE INFO?

  • 19 Posted by rkdavis@rocketmail.com on Thu Sep 3, 2009 8:42PM EDT Report Abuse

    here is a piece of information for those of you using Sprint service.... If you call in to cancel your service because of bad reception at home it may take 2 or 3 times to call complaining about the service but if you do they will actually give you the Airave at no cost and they will cover the cost of the monthly service to keep you from cancelling... I used to work in Sprints New York retention office before they shut it down and I used to offer this to customers.... you can get unlimited calling to 3 numbers at no cost as well all you have to do is ask - remember you have to call to cancel to get this offer.. Good Luck!!!

  • 20 Posted by peanutwaters on Thu Sep 3, 2009 8:05PM EDT Report Abuse

    it started with telephone operators getting board so they call u in the nite,so they sell u caller id so u get it then they sell u the services . buy a cell phone company says this phone can do this or that but u have to buy this for it, so it can do whatever.it doesn't stop, u have to adjust to what u want, just remember when the electricity goes out.knock on wood. rite!

  • 21 Posted by wionj on Thu Sep 3, 2009 10:47PM EDT Report Abuse

    Let me understand this, you are with a carrier, that the coverage doesn't work in your apt or home, or where you need the most? So you have a broadband, that YOU pay for, and you let the cell phone carriers sucker you into letting them use your broadband service, that YOU pay for. And they charge you more, because their service was below par to begin with? And they sell you a box on top of that? Wow, who is the carrier again? I want in on their stock. But, heres what I did, I dropped the carrier, and got one that worked in my home or office, but call me silly. I like to save money. And my internet conncection won't be affected by the cell phone carriers.

  • 22 Posted by ttagpine on Thu Sep 3, 2009 10:23PM EDT Report Abuse

    Mine are questions. Does the black box from one company work with all cell phone in range? Or does it only work with that company's cell phones?

  • 23 Posted by bobbybob3680 on Thu Sep 3, 2009 3:10PM EDT Report Abuse

    that is the STUPIDEST thing i have EVER heard. thats like buying a laptop, because you dont want it to be portable and you want it to sit and never move inside your house. good golly. jee idk, if you already have a broadband line, just MAYBE you have a, oh i dont know, HOMEPHONE? oh thats right its called a homephone becuase you use it at HOME. do you have a mobile phone(yes they are sometimes called that) oh a CELL phone is a mobile phone, meant to be, mobile. wow.

  • 24 Posted by gwmforya on Thu Sep 3, 2009 4:15PM EDT Report Abuse

    $249 EXTRA to have the best possible reception from Verizon? Hmm, and to think they lured me in by claiming to already have the best reception/coverage. What a scam!

  • 25 Posted by mrlooniein121 on Thu Sep 3, 2009 7:28PM EDT Report Abuse

    why pay extra for service that is advertised to work in these areas. eventually this type of greed will catch up to sprint and it's terrible service.

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