The Palm Pre or the iPhone: Which one's right for you?

Tue Jun 9, 2009 1:26PM EDT

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We could argue all day about which of these red-hot handsets is the best smartphone of all, but here's a better (and more practical) question: which one is a better fit for you, personally, the Pre or the iPhone?

I've spent quality time with both phones (although not the latest iPhone, the 3G S), and overall, they're two of the best smartphones I've ever tested. So, which one is better? The truth of the matter is that they're each aces at different things—and by the same token, each phone has its weak points.

Rather than plow through each and every Pre and iPhone feature to render an absolute verdict (that's been done to death, anyway; click here for a selection of exhaustive reviews), I've ticked off a series of key smartphone functions that'll appeal to different people.

I'm not picking an overall winner, and note that I've tipped the Pre for half of the categories listed below, the iPhone for the other half. Take a gander and focus on the activities that matter most to you. Once you've gone through the list, hopefully you'll have a better idea of which phone is better suited to your needs and wants. (And if you have any questions about the Pre or the iPhone—any of them—post them in the comments and I'll get back to you.)

And here we go …

The (tactile) typist: Palm Pre
There's no question that tapping on the iPhone's virtual glass "keypad" takes getting used to—indeed, I've met plenty of peeps who've never warmed up to it. If you're dead-set on an actual, physical keypad, then the Pre is for you. Yes, the Pre's keypad is tiny, but after several days of use I can attest that it's surprisingly easy to use—the domed keys are actually quite prominent, with a nice rubberized feel.

The app addict: iPhone
This one's pretty much a no-brainer for now. With a year's head start on Palm, Apple's App Store is packed with upwards of 50,000 apps, while the Pre's skimpy App Catalog only has about two dozen choices—and Palm has yet to distribute the WebOS SDK to the developer community at large. Until Palm steps up its game, the iPhone reigns supreme as far as apps are concerned.

The gabber: Palm Pre

The wide, flat iPhone has always been a bit awkward to hold up to your cheek during voice calls (the speaker often ends up an inch or so above my ear), while the smooth, rounded Pre makes for a far more comfortable fit. Then there's the fact that the Pre can automatically (and seamlessly) grab contact info from all your Facebook and Gmail pals, and you can search for contacts right from the dial pad screen. Finally, there's the issue of Sprint's network versus AT&T's—and while signal strength always depends on your local coverage area, it was a joy to chat with friends on the Sprint-powered Pre in my Brooklyn living room without hearing them shout, "What? You still there? Hello?"  (And yes, I now own an AT&T iPhone 3G).

The videophile: iPhone
The Pre has a video player, all right, but picture quality on the new Palm phone looks a bit washed out compared to the warmer, deeper color on the bigger iPhone display (or at least, that's how it looks to me). The Pre also seems to chug a bit when it's playing videos, with a occasional stuttering and significant lag whenever you tap the display to bring up the player controls. And while, the iPhone gets access to thousands of downloadable movie rentals and TV shows on iTunes, the Pre's library of video content—even with the streaming snippets of news, sports, and entertainment (plus a few dozen streaming movies) on Sprint TV—is comparatively meager. (Now, if Amazon were to allow "On Demand" movie and TV downloads on the Pre, then we'd really have something.)

The multitasker: Palm Pre
The Pre's coolest feature by far is its ability to run multiple apps at once, and the new WebOS uses a brilliant interface for swiping between open programs—basically a "deck of cards" that you can shuffle and tap to open. Want to close an application? Just flick the card up and away, and the app flies off the screen with a cool "whhpt!" sound effect. I love it—and it's something you can't do on the iPhone, which forces you to quit one application before switching to another one.

The music lover/podcaster: iPhone
The iPod interface on the iPhone (and the iPod Touch, for that matter) is one of the best in the business, complete with Cover Flow, EQ settings, a scroll bar for "scrubbing" through tracks, "Genius"-generated playlists, and native support for podcasts. The Pre's music player is solid in its own right—I like that you can flick through a row of album covers to see which tracks are coming next—but with no EQ settings or playlist support (beyond tucking all your podcasts into a "Podcast" playlist, if you sync via iTunes), and no scrolling progress bar, the Pre's player falls a bit short.

The e-mail/messaging addict: Palm Pre

The iPhone's gorgeous Mail app was groundbreaking back in 2007, but the Pre one-ups it with its unified messaging inbox, not to mention native instant messaging and threaded SMS/IM conversations, plus presence indicators baked into the contact list. The Pre does Exchange, as does the iPhone, but it also offers handy e-mail and IM notifications in an unobtrusive window along the bottom of the screen. I can't believe Apple hasn't copied the Pre's notification system for the iPhone yet.

The navigator: iPhone
Both the iPhone (well, the 3G and 3G S models, anyway) and the Palm Pre come armed with GPS and Google Maps, while the Pre ships with Sprint Navigation with turn-by-turn directions. But the iPhone's Google Maps interface is a bit slicker than the Pre's, with the ability to search your contacts directly within Maps and pull up different sets of directions depending on whether you're driving, on foot, or taking public transportation. The iPhone also does Google Street View, while the new 3G S will come with a digital compass that'll orient Google Maps in the right direction.

So, which phone is right for you: Pre or iPhone? Or neither? Let us know.

The Apple iPhone 3G S will be available June 19 on AT&T for $199 (16GB) or $299 (32GB), while the 8GB iPhone 3G is on sale for $99. The Palm Pre is on Sprint for $199 (8GB only). Note that all prices require new, two-year contracts, and existing subscribers must qualify for a subsidized upgrade.

Correction: As many of you have pointed out, my original post listed the wrong capacities for the new iPhone 3G S; they are (of course) 16GB and 32GB, not 8GB and 16GB. Sorry for the goof.

 

Comments on The Palm Pre or the iPhone: Which one's right for you?

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Join in the discussion. Here you'll see the comments in the order they were posted.

  • 366 Posted by gabi7583 on Wed Jun 17, 2009 2:12AM EDT Report Abuse

    I OWN THE IPHONE 3G AND IT IS BEAUTIFUL,FAST,USEFULL.THE ONLY THING I HAVE TO COMPLAIN IS THE CARRIER:AT&T...I HAVE EXPERIENCED SEVERAL DROPPED CALLS IN A ROW,BUT I STILL LOVE THE IPHONE.I OWN AN IPOD TOUCH 2nd GENERATION,A MACBOOK(ALUMINIUM UNIBODY..BEAUTIFUL) AND I HAVEN'T HAD ANY PROBLEM WITH APPLE PRODUCTS.SO....IF I HAD TO DECIDE THE IPHONE WOULD BE MY CHOICE........ EXCUSE ME PALM PRE LOVERS: IT IS SOOOOOO UGLY.

  • 369 Posted by eyenicki on Sat Jun 20, 2009 1:07PM EDT Report Abuse

    I agree that the iphone caters to the younger or those newer to smartphones. I have the palm pre and appreciate it more since I've been a palm user for years! And Paul, you have a point with the 16GB vs the 8GB since the pre does not have expandable memory (no SD cards) but for the efficient vet user 8GB should be good. Overall, this was a helpful article. Thank you.

  • 370 Posted by garywiedel on Sun Jun 21, 2009 10:30PM EDT Report Abuse

    I have the pre and I love it I sold my black berry,pre is great!

  • 371 Posted by lawrencetavel on Tue Jun 23, 2009 2:07PM EDT Report Abuse

    please comment on the ability to search throughout contacts for key words like cities

  • 372 Posted by csangsurasak on Fri Jun 26, 2009 12:34PM EDT Report Abuse

    I am new to the high-end cell phone. Can anyone help me with this. I want a cell phone that I can use wi-fi for surfing. I don't want to pay extra money for the internet service. What do you recommend?

  • 373 Posted by chemwolf@rocketmail.com on Mon Jun 29, 2009 11:25AM EDT Report Abuse

    Had to return the Palm Pre. It did not have voice command as advertised. False advertising is the quickest way to lose me as a customer.

  • 374 Posted by brynn0823 on Tue Jun 30, 2009 4:01PM EDT Report Abuse

    correction....pre has voice command....i just used mine !!!!

  • 375 Posted by jwalker216 on Wed Jul 1, 2009 4:43PM EDT Report Abuse

    Hmm. Pre might be a little better, given time, given a chance. Still, if they don't step up and start competing in it's weak areas, it does seem to be doomed. Playing videos, btw, big deal. I mean, the screen sucks. Why do it?

  • 376 Posted by kidjiujitsu on Wed Jul 1, 2009 11:11PM EDT Report Abuse

    does the phrase not having to pay extra money for an sd card mean anything to you two duds

  • 377 Posted by kidjiujitsu on Wed Jul 1, 2009 11:12PM EDT Report Abuse

    i would like to think thats the obvious point paul was trying to make maybe the common sense part of his statement went over your heads. its ok thats what im here for!!!

  • 378 Posted by llstrauser1 on Fri Jul 3, 2009 11:04AM EDT Report Abuse

    I HATE that iphone chose to go exclusively with AT&T. Being with Sprint, I have been denied the iphone unless I changed to AT&T. (which I won't do) I LOVE that sprint has a comparable phone now. Obviously I will staying with sprint and buying the palm pre. FU iphone!

  • 380 Posted by metman1065 on Tue Jul 14, 2009 3:18PM EDT Report Abuse

    If they had a fire, would they put it out with gasoline? I would imagine they could have spent a lot less and get a form for computers. At worst...hit the print button 3 times. Not the policemen's fault, it's the system. And we talk about waste! Someone up top probably has a brother in the typewriter business!

  • 381 Posted by econamike on Wed Jul 15, 2009 1:09PM EDT Report Abuse

    Yeah, I've always been amazed at the saleries the "experts" manage to pull for "discovering" common knowledge by conducting expensive surveys and studies. Pay me half of what the "experts" get and I could do their "job" in a few hours a month.

  • 382 Posted by bkhoste on Mon Sep 7, 2009 9:23PM EDT Report Abuse

    iPhone is junk, the Pre rocks.

  • 384 Posted by must2focus on Sun Oct 11, 2009 11:41PM EDT Report Abuse

    I have gone trough 3 Blackberry touch and they are terrible phones. I quit Verizon and switched to Sprint. Love my Palm Pre =)

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