Tue Nov 3, 2009 9:34AM EST
See Comments (19)
Known far and wide for its $1-a-night DVD rentals, the red-hot kiosk company is reportedly testing some new—and higher—pricing schemes, including $2 first-night rentals in one market and $1.50/night rentals in another.
Video Business reports that Redbox is following through with an earlier promise to try out some "different DVD pricing models," starting in a pair of markets: Harrisburg, Penn., and Albuquerque, New Mexico.
So here's the deal, according to Video Business: In Harrisburg, Redbox kiosk rentals will now cost you two bucks for the first night, then a buck a night (as usual) after that. For those of you in Albuquerque, rental prices are going up to $1.50 a night, period.
It's not clear for how long these pilot programs will last, or if (and when) they'll spread to other markets. I've reached out to Redbox corporate for answers to those questions.
With more than 18,000 kiosk locations coast-to-coast, Redbox has become incredibly popular thanks (in part, anyway) to its cheap, ever-so-simple pricing policy: DVD rentals for a buck a night, including the latest releases.
Of course, that policy has also gotten Redbox in hot water with some Hollywood studio executives, who feel that their new release DVDs are being "devalued" at $1 a night. Redbox has filed lawsuits against three movie studios—Universal, Fox, and Warner Brothers—who are refusing to distribute wholesale DVDs to Redbox until a month or so after they go on sale in retail stores.
So here's the question: Why is Redbox thinking about raising its prices? Is it bowing to pressure from the suits in Hollywood, who don't like the idea of "Transformers: Revenge of the Fallen" renting for just a buck a night as a new release? Is Redbox simply looking for a "bigger revenue stream," as they say in homevid circles? Questions, questions.
While we wait for some answers, I have a question for you Redbox aficionados out there: Would you keep renting movies from the big red kiosks if Redbox raised its DVD rental prices for $2 for the first night, or $1.50 every night?
Update: I just heard back from Redbox's PR department with answers to some of my questions ...
Q: Any idea how long these pilot programs will last?
A: No definitive end date has been set. We plan to continue the test until we can understand the implications.
Q: Could these pilot programs spread to other markets?
A: Currently, Redbox does not have plans to expand the test or to make any permanent price changes.
Q: Loyal Redboxers will be understandably upset at the prospect of higher rental prices. Should they be worried?
A: Consumer response is a key element of the test. Our customers are our first priority.
Q: Are these tests in any way related to the demands from studios that Redbox charge higher prices for their new DVD releases, i.e. is Redbox bowing to pressure from Hollywood?
A: Redbox conducts tests on an ongoing basis as part of our regular course of business. We currently have no plans to permanently change our pricing.
Related:
Redbox tests higher prices [Video Business]
Join in the discussion. Here you'll see the comments in the order they were posted.
I'm in Pittsburgh and really like the Redbox model. I also like the Redbox price. So doubling the price will be a mental hurdle for me. I will think twice before heading to the store to pick up a movie. In this economy there may be a lot more people like me. If I see the price increase here, then they had either a favorable response in their test markets or they just don't really care and are taking a big chance with their business model.
I've also been a loyal customer but won't use if they follow through with the increase.
Agreed. I rent from Redbox weekly and even as small as the price increase is, it will add up quick. If I wanted to pay $2 for a movie for one night, I may as well go to Blockbuster and pay the $3 for a larger selection. Although, I heard that something like 1,700 Blockbusters nationwide are closing their doors (including 2 within 10 miles of my house). Beginning to wonder if the only way you'll be able to watch a movie at home in the future is via the Internet, be it a downloadable online rental or distribution service like Netflix. It will be, for lack of a better word, interseting to see how changes in the movie industry unfold.
Well, this is kind of a slap in the face to all of Redbox's loyal customers. All of us that have used Redbox have made it the huge competitor that it is. For them to double the price of a rental or even add 50% a night is ridiculous. I rarely keep these videos for longer than 1 night anyway, so for people like me, this will completely double our costs. This seems like a selfish money making idea for Redbox. I doubt it has anything to do with appeasing the production companies and everything to do with putting a few more bucks in their wallets.
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1 Posted by bradlelf on Tue Nov 3, 2009 10:49AM EST Report Abuse
As a loyal Redbox user here in PA I can tell you that i am now switching to Netflix. Doubling the price for a single night rental is ridiculous. Given the volume of rentals my family goes through were on the fence on which service was a better value. Redbox has now made the decision for us. Doubling the price and offering no additional services just lost themselves a customer.