Hands-on with the iPod Touch

Mon Sep 17, 2007 5:31PM EDT

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I've been spending some quality time with the iPod Touch, the touch-screen, Wi-Fi iPod that's essentially the iPhone without the phone—and yes, it's thinner and lighter, and it lets you buy tunes wirelessly over iTunes, a killer feature if there ever was one. In my tests, however, the Touch hit some serious speed bumps on the road to greatness.

First things first: I agree with Gina that it would be silly to buy the Touch if you already have an iPhone. Some cosmetic differences aside, the Touch is, indeed, just the iPhone without the phone (unless you count the doubled storage on the 16GB Touch). So if you're already an iPhone owner, I'd skip ahead to the next post (unless you're just curious, of course).

But what about for those of you who want the iPhone minus the phone (and the two-year AT&T contract)? For you, the Touch is probably a tempting choice—maybe even a no-brainer. But before you plunk down your $400 (for the 16GB version) or $300 (for the 8GB version), read on.

What I like:

  • Wi-Fi iTunes Music Store: The Touch's coolest new feature (which is set to arrive on the iPhone any day now) works great. You can browse "featured" tunes or top ten lists, or you can just start search (live results start popping up under the search box as you type). While you don't get all the detailed artist and album info that's available on iTunes proper (no big surprise), you do get the album user rating; tap once on a track for a 30-second preview, or twice to reveal the "Buy Now" button. Downloads occur in the background, and your new songs sync up with your system on your next connection to iTunes. And yes—DRM-free iTunes Plus songs are supported. Nice.
  • Touch-screen interface: It's pretty much the same as on the iPhone, which is a good (nay, great) thing. One key change is that double-clicking the Home button pops up a mini-player for whatever song is currently playing—it's a clever touch, and one that I hope appears on the iPhone soon.
  • Safari, other extras: Web-browsing on the Touch is a first for the iPod family, and it works just as advertised—all your main Safari bookmarks sync automatically to the Touch, and surfing was speedy over Wi-Fi. You also get the iPhone's YouTube application, calendar, contacts, world clock, and calendar.
  • Music and video features: Again, we're talking the same functionality as on the iPhone, and that's a huge plus. Also, the Touch supports video-out to your TV and closed captions (features the iPhone is still lacking).
  • Thinner and lighter: At just 0.31 inches thick, the Touch feels considerably thinner than the 0.46-inch iPhone, and it's nearly a full ounce lighter (4.2 ounces, versus 5.1 ounces for the iPhone).

What I don't like:

  • Poor video quality: The blogosphere has been going nuts in the past few days with complaints about a "negative black effect" while watching videos on the Touch—that is, dark areas of the screen that appear to turn negative, especially during predominantly dark scenes. I've tested the iPhone and the Touch side-by-side while watching the dark submarine scenes in "The Hunt for Red October," and yes, folks...it's true (at least in the shipping Touch that I'm testing). And I'm not just being nitpicky here—the "negative effect" that I saw turned Sean Connery into a dark, shimmery ghost on the Touch, while he looked just fine on my iPhone (I turned the brightness controls for both devices to about 50 percent). It's quite distracting—a serious, practically deal-breaking flaw, if you ask me.
  • No external volume controls: For some reason that I can't quite fathom, the Touch does away with the iPhone's external volume rocker, which means you'll have to wake the Touch and use its on-screen slider to tweak the volume—a big problem if, say, you need to quickly turn down the Touch's volume while it's in your pocket. Also annoying is the lack of an in-line remote on the Touch's earphones, which means you must unlock the Touch to pause or skip tracks (again, annoying if you're listening to the Touch while it's in your pocket or backpack).
  • Scratch-prone back cover: One of the things I like about the iPhone is that it's relatively resistant to scratches—I've had it in my pocket, sans case, for weeks now, and it's only suffered a few minor scuffs. The back cover of the Touch, however, has the same polished stainless-steel cover that the rest of the iPod family has—and it's a veritable magnet for scratches and smudges. Think twice before putting the Touch in your jeans pocket along with loose change.
  • No mail, other missing features: The Touch shares the iPhone's Safari browser—which makes sense, given that the Touch boasts Wi-Fi support. So why can't you check your e-mail on the Touch too? And why no Google Maps, weather, or stock widgets, for that matter? Hmmm…maybe because Steve Jobs doesn't want to cannibalize his iPhone business? Honestly, that's the only reason I can think of.
  • Limited storage: I've alluded to this before, and it's worth mentioning again—why not release a Touch with a monster hard drive? If there was a Touch with 160GB of storage (and no "negative effect," natch), I might actually buy one, even though I already own an iPhone (I'd love to watch a season of "24" on the Touch's 3.5-inch screen during, say, a flight to Australia). Sure, using flash memory keeps the Touch nice and thin, but I wouldn't mind the option of trading a massive hard drive for some added bulk.
  • So-so battery life (maybe): I haven't had a chance to perform a full battery test on the Touch, but the iPod experts at iLounge have, and they made an interesting discovery: the iPhone blew the Touch away on every battery test they performed (five hours of video for the Touch, versus seven and change for the iPhone, and 28 hours of audio on the Touch compared to 38 for the iPhone). Of course, this is only one test, but the initial results are discouraging, to say the least.

The last word (well, for now):


So, does familiarity breed contempt when it comes to the Touch? For me, the answer is probably yes. I've had more than two months to be amazed by my iPhone, so the relatively pared-down Touch—even with its Wi-FI iTunes support—is likely to be something of a letdown. Indeed, if the Touch arrived on the scene first, you'd probably find me raving about its innovating design and features, so keep that in mind.

That said, I'm concerned about the Touch's video image quality—it's a serious drawback, and I'd be interested to see how widespread of a problem it is. A reader on the Apple discussion forums speculated that a manufacturing issue is to blame; if that's the case, let's hope Apple takes care of it in short order (and replaces the glitchty Touches that have already been sold). And word of so-so battery life is also worrying; I'll run my own test in the next few days and keep an eye out for results from other reviewers.

So, who already has the Touch? Having any trouble with video quality?

Comments on Hands-on with the iPod Touch

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  • 6 Posted by trobeed on Thu Sep 3, 2009 10:21PM EDT Report Abuse

    I am only 13 yrs old therefore i don't need a phone, my mail is gmail and yahoo so i don't need imail and i don't have very many videos to put on an ipod, so the touch is fine for me!

  • 7 Posted by shysteeboi on Thu Sep 3, 2009 9:21PM EDT Report Abuse

    I love these new iPods!! For techie kindda tips, check out www.OKTIPUS.com... for those bored at work like me =P

  • 8 Posted by h82bpor_2000 on Thu Sep 3, 2009 4:15PM EDT Report Abuse

    RU serious. Do you actually think that Apple give a flying *&^% what you think. They are in the game to make money, period, the end. If they make you happy in the process, so be it. Why else would they put sub standard hardware in production. Make improvements, make money. Its business, not friendliness. They are a multi-billion dollar company trying to make the stockholders happy. You, the consumer, have a minuscule part to play in this game. They will do what they see fit to make money and their stockholders content. Do not for a second think they actually care if your battery runs low or your hard drive fills up too quickly. They take all of this feedback in, make improvements, revamp the hardware, call it something new and sell it as a technological breakthrough. BINGO- Big Bucks for APPLE. Welcome to Capitalism. Steve Jobs is smart. The instrument is there for the playing. Evidently, he's been practicing.

  • 9 Posted by kenkim8 on Thu Sep 3, 2009 4:49PM EDT Report Abuse

    Hey im planing to get an Ipod Touch this weekend.... Do you guys recoemmend it? Im just worried if i get 1 then suddenly the Video is crazy dark? what do you think?

  • 10 Posted by vokal_guy5000 on Thu Sep 3, 2009 10:38PM EDT Report Abuse

    mine is on d way, i sure hope i get the one that has no issues

  • 11 Posted by nicole_f33 on Thu Sep 3, 2009 7:38PM EDT Report Abuse

    I have experienced the Touch's poor video quality "negative effect". I went to return it to the Apple store to swap it out for a new one, only to be turned away. I made a phone call to Apple corporate, followed by one to Apple Care, yet both stated that they were not willing to swap out my defective unit for a new one. I stayed in the store for over an hour, demanding something be done- no one was willing to help out AT ALL!!! Finally, they gave me a full refund (including the 10% restocking fee) just to get me out of the store. If your Touch is experiencing this problem, be strong- demand they swap it out!! I have heard that the models with the image of Macy Gray on the cover have a better video quality, as compared to my early model. Check the serial number- if it is #9C738 (etc.) or higher the video quality should be improved. If it is one like mine with serial number #9C737 (etc.) or lower, check to see if your screen has the same problem. Good luck with swapping out the faulty Touches!!

  • 12 Posted by princessisolde on Thu Sep 3, 2009 8:19PM EDT Report Abuse

    Thanks for the great review! I was planning on waiting to get the Touch when it had more space, anyway, but it's nice to know there are other reasons to wait. Also, to nicole_f33, I'm sorry they were so unwilling to help! But thanks for the advice!

  • 13 Posted by fajardo_armanroyce on Thu Sep 3, 2009 3:58PM EDT Report Abuse

    If apple make the quality of the ipod touch optional there would be no problem I mean that you can pick if the ipod will have high or low quality

  • 14 Posted by arrecheaoscar on Thu Sep 3, 2009 2:58PM EDT Report Abuse

    I bought the 8GB Ipod touch today ."Can someone explain to me why it says that I have 7.20B of free space and capacity of 7.24GB. When the box says 8GB

  • 15 Posted by england_geek on Thu Sep 3, 2009 3:55PM EDT Report Abuse

    I am not quite sure why everyone is an Apple fanatic, it doesn't too much sense to me why everyone has to be all about one product. I have had a Zune for about a year now, and I have dropped it and abused it to no end, and there has still not been one single problem with it. No freezing, like out iPod friends do so often, no scratches like the iPod seems to attract everywhere. Also, the 14.99 a month for unlimited downloads is not too shabby either. I see avideo service here in the near future. So, for the smarter choice on longevity and not novelty, dont go with anything iPod unless it is a shuffle.

  • 16 Posted by prmass1 on Thu Sep 3, 2009 8:19PM EDT Report Abuse

    The reason I have not bought the Zune is that it is bulky and heavy. It is like carrying a brick. They should downsize it and give it a more appealing look. That is one of the reasons the ipod has been so successful and the zune well, they continue to drop prices.

  • 17 Posted by r2914c on Thu Sep 3, 2009 8:25PM EDT Report Abuse

    FYI. it is the iphone without PHONE AND CAMERA. something pretty obvious the reviewer should have mentioned. i mean come on, giving the impression that it is a better deal than it is. so for $100 more you get a phone, a camera and lose 8gb of memory, i'd rather by the iphone and not use the phone, as that seems like a much better deal than the touch.

  • 18 Posted by evan.wardbryant on Thu Sep 3, 2009 3:56PM EDT Report Abuse

    The sweet i pod touch is very nice. To me, it is like and i phone. Accept it doesn't have a phone. Also, it isn't a $60-$100 a month. You can also think of it as a PSP without touch and gaming but a little more memory. Also, nananta29, the wireless drains the battery thats why.

  • 19 Posted by measewilliam on Thu Sep 3, 2009 7:14PM EDT Report Abuse

    People keep talking about scratches. Take a look at the Invisible Shield by ShieldZone. I have a 80gig video ipod and my buddy has the same. We bought them at the same time and I got the shield and he didn't. It's night and day. Mine is virtually perfect and his looks like crap. Better yet, it really is practically invisible.

  • 20 Posted by measewilliam on Thu Sep 3, 2009 7:14PM EDT Report Abuse

    The reason it says 7.20 rather than 8 gigs is because of the software that comes with it. One would think they would give you an extra little bit so that you actually have that amount free but they don't. It's the same way with computers. Buy a computer with 80gigs and you'll actually get a computer home with 72ish.

  • 21 Posted by daniela_bubblegum on Thu Sep 3, 2009 3:35PM EDT Report Abuse

    Hello Ben, well i think that the ipod touch is excelent. I dislike the back part.. because of the scratches. But the ipod touch is AWESOME.. Because if someone dosent have the iphone beacause they dont want to do a new contract with the att plan well they can have a normal phone..with the ipod touch that will be like the iphone but without the phone! :) I wantto buy it...I find it much better than other types of mp3's..Even though the zune has good video quality and you said the ipod touch dosen't/:S But I think it does have a great video quality because i saw it. :D But w\e! I am looking foward to buy the ipod touch! I think its awesome! APPLE is making really great stuff...... AND I GOT TO SAY..The ipod touch..well its a great deal yaknow? because HELLO for 299.00/399.00= for me thats not bad....And people have to stop saying that they wont buy because its not better than the iphone..because the iphone is a PHONE and the ipod touch is an ipod..and look around all the mp3 or other ipods! The ipod touch is TOP in MP3.

  • 22 Posted by daniela_bubblegum on Thu Sep 3, 2009 3:35PM EDT Report Abuse

    anyway the video quality is not that bad!!! I SAW IT.!! grr...anywayss! My bro has the zune! and i dont like it more than the ipod

  • 23 Posted by turbochargedryan on Thu Sep 3, 2009 10:23PM EDT Report Abuse

    Its a great concept. However, about the hard drive thing. The original problem with the original 30gb, 60gb, 80gb iPods was the hard drive. Considering the size of the touch, and the fact that the unit is mobile 90% of the time it is used (most likely), the hard drive concept would be toooo prone to shock. Causing the diamond-tipped arm to scratch the surface of the hard disk themselves. No matter what you do to protect a laptop or desktop hard drive, they are essentially a temporary device. Flash memory is basically ROM embedded into a board. Therefore the only way for it to fail is by software, or literally being purposely broken! Downside to this is, flash memory is limited. They (Samsung I think) has developed a full 3.5" 30GB flash hard drive. But however this said drive alone is currently $800. Once headway is made in the flash ROM industry, then we will see much larger iPhones and Touch iPods.

  • 24 Posted by mdroszell on Thu Sep 3, 2009 7:14PM EDT Report Abuse

    I had a touch with a black screen problem and just took it back for a refund. It was a beautiful device, but the image quality was terrible. I already have a blackberry thru work, so I don't need an iphone. The touch would be perfect for me if they would just fix some of these quality issues. Honestly, I think Apple is spread too thin. Their quality used to be great when they had less products. Now that they have so many, it has taken a dive.

  • 25 Posted by deadly.venom666 on Thu Sep 3, 2009 3:39PM EDT Report Abuse

    Why is everyone comparing the iPod touch to the iPhone? That is extremely annoying!!! IT IS AN IPOD PEOPLE!! Who cares about the e-mail and google maps. Do you see other iPods with e-mail and and google maps support?? I dont think so. The only reason why Apple put Safari on the iPod touch is to connect to WIFI networks that require you to enter a password to use the internet. Which makes sense. I really hate when reviewers say 'Where's the email capabilities'? And, besides the iPod TOUCH shouldnt have external controls. That's why it's called TOUCH!!!! DUH!!! The only thing that i am disappointed with is the very small storage capacities. I mean, Apple couldnt have even put a freakin SD slot for expansion. That's the only thing that is holding me back from buying the iPod Touch. I'm waiting until Apple makes the storage bigger.

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