"Small Number" of iPod Touch Screens Faulty

Thu Sep 20, 2007 3:59PM EDT

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Apple has admitted that a "small number" of the screens on its new iPod Touch have trouble displaying dark images. Now let's see if Cupertino takes the next step and replaces the glitchy Touches free of charge.

In his review of the Touch, Wall Street Journal tech guru Walt Mossberg notes that some "early" units of the Touch (although not his pair of review units, apparently) suffered from faulty screens; indeed, I could barely make out the dark scenes in "The Hunt for Red October" on my test Touch, and several other reviewers have pointed out the problem as well. Mossberg reports that Apple has admitted to the problems, adding that only a "small number of units" were affected and that the issue is "being remedied."

I'm glad to see that Apple has owned up to the Touch's bum screen (or at least, to the "small number" of Touches with faulty LCDs). Of course, I'd be even happier if Apple offered to replace the defective iPods for free. If you happen to be one of the unlucky few (that is, assuming the "small number" figure is correct), call Apple customer support, read the excerpt from the Mossberg review and demand a replacement; hopefully, they'll oblige.

Related:
Apple's iPod Touch Is a Beauty of a Player Short on Battery Life [Wall Street Journal]
Apple Admits To Faulty iPod Touch Screens, Fixing Problem Now [CrunchGear]

Comments on "Small Number" of iPod Touch Screens Faulty

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  • 106 Posted by carroll_jw@snet.net on Thu Sep 3, 2009 3:19PM EDT Report Abuse

    Well, even the mighty eventually fall. With initially poor quality control on the new ipods and the iphone issue (why would anyone be an early adopter of Apple products after that one!!!!) are considered, looks like Apple is "human" too. Now, if only Steve Jobs would learn humility..... What does all of this portend for the new Mac operating system?

  • 108 Posted by jjsepul on Thu Sep 3, 2009 4:36PM EDT Report Abuse

    I have bought 7 Ipods since they came available, and I use to sync them with a G4 powerbook I bought Three years ago. Now 3 of said ipods two 40 Gigas and One 40 Gigas are worthless, they can not replace or even fix them, I took them to the Aple store in Chicago and only got a 10% disscount on a new one but couldnt get 30% with the three worthlees ones, just 10%. Ok, I went and bought the new one and as it turns out my G4 is uselees I have to have the new system to sync it, little fact they did not mention when I was trading one of the old and useless 2004 pods. Great bussiness but worthless customer service BE carefull out there

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